Unable to play SWF media embedded in PDF

Hello,
Adobe Reader does not play SWF media embedded in PDFs, if SWF version is higher than 6. I get the error "The media clip cannot be played in rhe manner that the author intended. You may need to upgrade your player software or install new player software".
I have installed Adobe Reader 9.3.0 and Acrobat Flash Player 10. Acrobat Flash Player plays all my SWF files without problem in Firefox browser .
If I change version byte to 6 in the SWF media,  Reader happily plays it.
Best regards,
Angelina

Does the ICM script make it through the SendtoVRU node successfully?  If so then on the gateway run
debug http client error
term mon
This will show you any issues that are actually happening with playing media......
Does the router call log on the AW show any error that you can paste?  Paste a screenshot of the ICM script maybe?
Chad

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