Unable to power up Envy 4-1053TX

I can't seem to power up my Envy 4 Ultrabook after shutdown. The power adapter is working fine as I've tried it on another identical model. The power LED charging indicator has no light and the WiFi LED is on when I connect the power source to the notebook. Any idea how I can solve this problem? Thanks.

Normally a lit power led next indicates a power adapter in good condition.
You state you tried it on an identical notebook. What was the result of conecting the power adapter from said identical unit?
Usually removal of the battery and a hard reset is the next step. Unfortunately, your ultrabook does not have end user replaceable parts. I would certainly want to test the battery to see if it held a charge.
Try a hard reset as follows:
1) Remove the battery and unplug the DC power adapter.
2) Press and hold the power button for more than fifteen seconds.
3) Plug in the DC power adapter (leave the battery out for now)
4) Press the power button
Please post your positive or negative results here in your thread.
Is your ultrabook still in warranty?
Check your warranty status Here.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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http://support.apple.com/kb/ht2526
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I have implemented Hyper-v 2012 R2 With SCVMM 2012 R2 and SMB file share storage for test the Microsoft Virtualization environment.
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Hello Bright Mensah,
After reviewing your post, it sounds like the iPhone is not charging. I would recommend that you read this article, it may be able to help the issue.
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Thanks for using Apple Support Communities.
Have a nice day,
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Unable to power up Envy 4-1053TX

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