Unable to print email content or from web but ok from windows viewer.

I have been using my Deskjet F4272 for at least one year with Windows 7 Pro 64 bit operating system.
Now I cannot print the contents of emails or web or scan anything. The only way I can print is to carry out a screen grab using the snipping tool  and open the item in Windows viewer and print from there with no problem.
I have 3 Windows Pc's and the problem exists on all of them. They are running with latest updates.
Recently I have bought AVG anti virus which is installed on these PC's. I have downloaded the HP diagnostics tool which tells me all is OK ! I have downloaded the full install software (210Meg) and this tells me all is running OK !!!
Now I don't know how to proceed other than to chuck the printer away and go to another supplier !
Any ideas anyone ?
Regards. Chrisy

I don't know if this will help you, but I have an hp deskjet 2512 and a dell computer.  I could always print emails and then today it would not print the content of the email, only the heading.  I have been searching on here for a solution, but have found nothing.  Just for the heck of it, I tried to print another email and after clicking on print I clicked on "pages" , where you can indicate what page you want printed and it worked!  It printed the entire email.  Go figure.

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