Unable to print FrameMaker 9 file to PDF with Acrobat Data

I'm trying to print a FrameMaker 9 file to PDF, but the "Generate Acrobat Data" field and the PDF Setup button are both disabled - meaning I cannot select or unselect either. How can I get these re-enabled?

Jeff, yes, it happens with all our files. FYI, we have 5 networked computers with FM and this is happening on all our computers too. The latest patch we have is p196. Do you think that could cause the problem?
Arnis, I double checked the printer. I got to a screen that looks similar to yours and it does say Adobe PDF Converter driver. But it's interesting that you say this is what happens when it detects a non-postscript printer. Could the driver be corrupt or something?

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Message was edited by: paulatdeakin

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Unable to print FrameMaker 9 file to PDF with Acrobat Data

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