Unable to print from Internet to HP Officejet 4500 Wireless printer.

I have a new HP Pavilion g6 Notebook and an HP Officejet 4500 Wireless printer.
The printer will print regular documents OK but will not print directly from the Internet. I get a message that says 'an error has occurred in the script on this page'.  If I save the Internet page to a document file, it prints OK.  Any idea how to fix this?

I had the same problem.  The printer worked fine with all my documents, but would not print anything from the internet.  I tried several fixes that didn't work.  Then I realized that I was using the 64 bit connection and when I switched to the 32 bit the problem was solved.

Similar Messages

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    I am an HP employee.
    Say thanks by clicking the Kudos star in the post.
    If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

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     Hi,
    Please use the following tips/instructions to fix:
        http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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     Hi,
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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