Unable to Print in Color

After years of great service, my workhorse HP Color LaserJet 3800dn has decided not to print in color any longer. Some have suggested deleting it, then re-installing, which I have yet to do. I've run the 'update' feature in the Device Settings/Automatic Configuration. I'm not out of toner as it would give me a message in the menu window. The menu window suggests my color cartridges are approximately 1/2 full. Any help out there?

This is interesting. With no driver letting you print in colour then I would think that the copier is defaulted to B/W, although I thought that the printer driver would override this setting.
With the current printer installed, can you open System Information (Applications > Utilities) and select Printers in the left column. If the C5235 is the only printer installed, then its information will appear in the right pane. If you have more than one printer, there will be a list in the top right pane. Select the C5235 and its information will list in the bottom right pane. Can you copy all this information and paste back here.
Also, I want to confirm that the C5235 is using the internal Canon print controller and not the optional EFI (Fiery) imagePASS-B2. If you are not sure, then to check you can open a web browser and enter the IP address of the C5235 as the URL. This will connect to the internal web page of the copier. Can you take a grab of this view and also paste back here.

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