Unable to print in colour

I am unable to print in colour only Black and White

Hi ,
I would be more than happy to help you with resolving the issue you are having with not being able to print in colour.
Do you know if the printer will print colour on the test report or on a copy?
I just want to make sure it's not something with the hardware itself. Try to print a Print Quality Report to make sure that the hardware functions correctly.On the printer control panel, touch the Settings icon (), and then touch Tools. Or touch Print Quality Report. This one has more. See example below. If the colour is not printing on this report, I suggest following the steps in this documents;
Fixing Print Quality Problems for the HP ENVY 5530 e-All-in-OnePrinter Does Not Print Black Ink or Color Ink, or Prints Blank Pages HP regularly releases firmware updates that may also correct the problem you are experiencing. If your printer is setup wirelessly, you can make sure your printer has the most up to date firmware by;On the printer control panel, press the ePrint icon () Touch SettingsTouch Product Update, and then touch Check for Update Now Next, I was wondering if you were using this printer wirelessly or with a USB cable? This printer does have a full feature software driver download available for your operating system. Have you installed this software? Here is the link for your software package; HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers If you do have this software installed, I would to to just remove and re-add the printer to confirm communication and that the correct driver is used.Open your System Preferences, click on Printers and Scanners.Click the name of your printer, click the minus sign (), and then delete the printer.Once the printer is removed, click the plus sign (), click Add Printer or Scanner, click the name of your printer. You can also see more information here; Change or update printer softwareAlso see other images in the Mac 101: Printing If it is still not printing in colour check for Apple updates. If none of this has resolved the issue and the hardware works, I would uninstall the printer software, then download and install the software package linked above. Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

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I am unable to Print in Colour - Mac to HP Deskjet Ink Advantage 4615 printer ? help please

I am unable to Print in colour - Mac to HP Deskjet Ink Advantage 4615, all the test pages print in colour but not anything else . Help Please

Hello and welcome benjas96,
I can appreciate your dilemma. I would recommend contacting our technical support group to get this ironed out. This is not to say it is not possible, however there are some basics that will need to be isolated and confirmed first.
Please feel free to contact us and they will be glad to help.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

HP 2575 will NOT print in Colour

Hello,
I have an HP 2575 All-in-One printer,originally it printed OK,but,it was printing more in colour than black/white,even any text,somehow,I played in the setup and managed to print ONLY in black/white,now,I can't print anything in colour,I've replaced the colour cartridge #95 with a new one,with no luck,I've also replaced # 98 (black/white) cartridge with # 99 as per manual to get more colour,unfortunately after the money I spent on the cartridges,still unable to print in colour.
The printer works well for scanning/copying/printing and etc.but,all in black,does anyone know if there's a software/hardware switch to turn the colours back on?? can someone HELP please,I would hate to throw this printer out and ending up buying a new one.
Thanks to All
Regards

The most likely cause for no color at all would be the #95 cartridge. The printheads are built in to the cartridge, replacing the cartridge would replace the printheads. One thing to try would be to gently blot the printhead on a damp tissue. A light smear of color or no color at all would indicate an issue. A working cartridge would show a strong blot of cyan, magenta and yellow. Are there any indications of color at all on the page? It is also possible (but less likely) that there is an electrical issue in the drive electronics. Even a tiny bit of color would indicate the electronics are likely OK.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I have an epson printer epson stylus office BX625 FWD that will only print in black and white on my PC it prints full colour

i am unable to print in colour only black and white where as my PC prints all day in colour

What does airprint have to do with printing in bw vs in color? The user hasn't even stated which printing method they use.
I watched your video the other week after seeing you post it in a thread where you also suggested to it to be the solution. The video could not have been more off topic and was the biggest waste of anybody's time. So it is completely suspect when you keep injecting your youtube video in several threads.
There's a few things that changed when it comes to printing and scanning in Yosemite.
The first order of business is that users should get the latest driver for their device/printer/scanner. That will get them up and running before they even finished taking notes while watching videos.

Printing in colour on hp 14

I bought an HP Chromebook 14 for myself in Dec '14. I have a HP printer that has the ePrint function but it won't print in colour.
I have seen a previous post with a similar issue. The fix was to click on 'print using google cloud print dialogue' at the bottom left when the print window opened. This is ridiculous as it's not like I'm using my system dialogue because that already is google cloud print. It makes zero sense why there are two pathways to print via the same dialogue. Despite my ideas about this, I did try it.
I have done this and it has allowed me to print in colour. However, the option via this pathway of printing in landscape no longer exists. I reached a point where I could print portrait in colour but not landscape. I could print landscape using the original print window because the option was there but even though I had selected colour it would be in black and white. The 'print using google cloud print dialogue' is clearly the default setting. So, when I print using the print window and select landscape and in colour, the 'print using google cloud print dialogue' overrides to black and white but does not change the orientation because that option doesn't exist. Hence allowing me to print in landscape.
I believe I have an understanding as to why the above happens (but it shouldn't) but I do not know how to get around it.
However, from about 2 weeks ago, the 'print using google cloud print dialogue' button has dissappeared. Now I can only print in black and white, period.
It would be greatly appreciated if someone could help me sort this out. I would eventually like to be able to print in colour for both portrait and landscape.
Thank you.

Hi @elisafalconer
Welcome to the HP Support Forums. I understand that you are unable to print in color from your HP Chromebook to your HP printer.
I have included a link to the Google Forums to a thread titled HP printer won’t print color using HP Chromebox. I don’t know if you have the same printer as mentioned in the thread, but there are some valid trouble shooting steps to try.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Unable to print drawing properly in Acrobat - however with Adobe Reader no problem !!!

Got a pdf (converted ACAD drawing) of which certain sections appear hardly readable on screen (grey, distorted ??)
Tried all print options (colour, B&W, save PDF again, check rersolutions, contacted supplier of printer etc.) I could think of but no improvements
By mistake I printed the file direct from explorer view and amazingly enough TEXT OKAY !
Printed original file to CutePDF_writer and - once again - section could be read without any problem
Thought I give the free Adobe Reader a try and once again: no problem at all
Adobe Acrobat is fully updated - beside a Java flattening scripts I have not had anything modified.
Strang situation: only with the professional tool I am using very often I am unable to print as required.
Looks to me the file to be printed has some fonts not recognized / supported / missing in my Acrobat software?
When yes how can I check & resolve ?
Actually puts me in a delicate position now - help urgently needed !
Assume I have to add fonts ? But got no warning anything missing...
And: should a professional software tool not at least match options / features of a free version ?
Added comment:
It's even getting more weird
Printing on an other printer (Minolta instead of Canon) NO PROBLEM AT ALL
Thanks for help in advance
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Got a pdf (converted ACAD drawing) of which certain sections appear hardly readable on screen (grey, distorted ??)
Tried all print options (colour, B&W, save PDF again, check rersolutions, contacted supplier of printer etc.) I could think of but no improvements
By mistake I printed the file direct from explorer view and amazingly enough TEXT OKAY !
Printed original file to CutePDF_writer and - once again - section could be read without any problem
Thought I give the free Adobe Reader a try and once again: no problem at all
Adobe Acrobat is fully updated - beside a Java flattening scripts I have not had anything modified.
Strang situation: only with the professional tool I am using very often I am unable to print as required.
Looks to me the file to be printed has some fonts not recognized / supported / missing in my Acrobat software?
When yes how can I check & resolve ?
Actually puts me in a delicate position now - help urgently needed !
Assume I have to add fonts ? But got no warning anything missing...
And: should a professional software tool not at least match options / features of a free version ?
Added comment:
It's even getting more weird
Printing on an other printer (Minolta instead of Canon) NO PROBLEM AT ALL
Thanks for help in advance
Eddie

Full ink cartridges, test page prints in colour but any other printing is black and white

I've replaced low ink cartridges cyan and magenta, not empty, and despite the test page printing colour, any other printing is in black and white.
I chosen to print in colour when given the option.
Help!

Hello jonnyken,
Welcome to the HP Support Forums!
I see that you are unable to print color from your Chromebook to your Officejet 6700, but it will print color test pages and the inks are full. I would like to offer a Thread that has some great suggestions in it for this issue.
Photosmart 5520, Chromebook 14, and internet printing<---
Let me know if those ideas help!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Mac book pro stopped printing in colour and is now printing a grainy image instead. How to remedy this situation

My Mac Book Pro (Retina) was printing in colour on a shared printer at the office. It is now printing in Black and White with a very grainy blurred image. Will the ColorSync Utility be of any help? The colour option isn't in the print prompt when printing from iphotos. Any advice would be appreciated. thank you

Hello Courious7,
It sounds like you are unable to print in color but it used to work without issue. Assuming no changes have been made to the printer by the IT department, these troubleshooting steps should lead you to a resolution:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Regards,
Sterling

Officejet 6500A Plus not printing in colour in Mavericks

Hi
I have an Officejet 6500A Plus that is currently not printing in colour. I'm using Mac OSX 10.9.3. The printer used to print colour when I had a wireless connection but this was very temparamental connecting and got worse when Mavericks appeared so I decided to use a USB connection. To do this I had to uninstall all the HP software and then reinstall the printer as a USB printer. Everything works fine scanning and printing, but it will not print in colour. The HP help says to make sure Apple Software is up to date which it is and everything should work, but it doesn't. I'm unable to install the HP software that orginally came on disk as it wont work with Mavericks and there doesn't seem to be any useful help from HP - will this ever work again?
Jeremy

Welcome to the HP Forums Jezza1505,
I see by your post that you aren't able to print in color on the Maverick since uninstalling and reinstalling the printer drivers. I can help you with this issue.
I checked online and the drivers for Maverick are from the Apple Updates.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the name.
If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, you might have to click the drop down to select the printer's name to add it in.
Try printing a document in color again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I am unable to print from my ipod to HP5510 which is listed as one of Apple's Airprinters

I am unable to print from my ipod to HP5510 which is listed in Apple's list of recognised Airprinters

Start up in safe mode
http://support.apple.com/kb/PH4373   <<< click here.
Restore your computer’s software
http://support.apple.com/kb/PH3840   <<< click here.
http://www.apple.com/buy/locator/   <<< click here.

HT4356 unable to print from my ipad mini

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I rebooted my BT router, Switched printer off and on, Checked printer on same wifi as router. closed ipad wifi to forget this network and reselected.
Printer worked OK on my ipad1 up until a few months ago it has never worked on my new ipad mini. works from my PC.

How do I use air print, after updating to 7.0 on iPad am unable to print. Pretty fed up with apples tricks

Unable to print to hp printer AirPrint after update to 7.0. 7.1

AirPrint Setup and Troubleshooting
http://www.apple.com/support/ipad/assistant/airprint/
How to print from your new iPad using AirPrint
http://www.imore.com/print-ipad-airprint
AirPrint Basics
http://support.apple.com/kb/ht4356
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
 Cheers, Tom

Unable to print from HP Deskjet 1510

Scan and photocopy are working fine.HP print and scan doctor shows everthing is fine but I am unable to print test document.

Hi deepakgupta, Please try the following: Uninstall the software. Uninstalling the Printer Software.Unplug the USB printer cable.Clean boot the computer. How to perform a clean boot in Windows.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Turn Windows Firewall on or off.Create a new user account. Managing User Accounts and Logins (Windows 7).Reinstall using the Full Feature Software And Drivers. (Wait for the software to tell you to plug in the USB printer cable.) Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

HP Officejet Pro 8610 - Unable to print windows 8.1

Hi ,
I've recently purchased HP Officejet Pro 8610 and unable to print from windows.
I am running 64bit Windows 8.1
I can print from Web via email
I can print using the HP AiO Remote app in windows. This doesnt have full functionality and is also inconvenient if I am working on documents and I want to print.
I have tried the following:
- Uninstalling and reinstalling from CD provided with printer
- Using the HP printer troubleshooter assistant, no success
- Downloading the software direct from HP website
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-Changing the port to the network port (in this case it is 192.168.0.200, it responds to a ping, also set the printer to have a static ip)
This is the error message that i get when i try to print a test page when i choose printer properties in the control panel
"test page failed to print. would you like to view the printer troubleshooter for assistance"
I have trawlled through other member's issues and i cant seem to find a fix for myself
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Appreciation in advanced

Hi @binhdai & @JFB2014
I would like to help you both the best I can, and I appreciate the troubleshooting efforts you have both made up to this point. Please try the steps below and let me know the outcome;
1. Uninstall the software - Uninstalling the Printer Software Instructions.
2. Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box.
3. Type in "spool" and press Enter or select OK.
4. Select and open the Drivers folder, select the x64 folder if you have a 64-bit Operating System or the w32 x 86 if you have a 32-bit Operating System.
5. Open the 3 folder, locate the HPBXPSRENDER.DLL file and rename it into HPBXPSRENDER.OLD
6. Reinstall the printer; HP Officejet Pro 8610 e-All-in-One Printer series Full Feature Software and Drivers
Fingers crossed
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Unable to print multiple line items in Z-SAP SCRIPT

Hi ALL,
We have a scenario where in we are calling the Driver program (RFKORD50) for Document Extract(F.64), Where in we have attached the Z-Script to the program(RFKORD50),
Unable to print multiple items.
1) Checked with all the elements in STD program for printing multiple items in main window but unable to get all the items we are able to fetch only 1 item .
(&BSEG-BUZEI&,,     &BSEG-SGTXT&,,,,&BSEG-DMBTR&)
2) I have also tried with external subroutine but it also didnot work.it is fetching the latest value.
Ex: if we have 3 items say 1,2,3 first 2 items are not getting fetched it is taking 3rd item and printing it straight away(Problem is it is not going to script for fetching the first item).
see the perform which i have used
/: PERFORM ITEMS IN PROGRAM ZTFI_ZNV20296
/:USING &BSEG-BUKRS&
/:USING &BKPF-BELNR&
/:USING &BSEG-GJAHR&
/:CHANGING &V_BUZEI&
/:CHANGING &V_SGTXT&
/:CHANGING &V_DMBTR&
/: ENDPERFORM
IL &V_BUZEI&,,     &V_SGTXT&,,,,&V_DMBTR&
Please suggest me whetther we can call write_form from external subroutine. or is there any loop commands in SAP SCRIPT Form.
Regards,
Jana

Hi!
The LOOP is always within the printer program. In this case also.
Just check out the RFKORI35 include, the LOOP begins in the 215th line (in 4.6C).
SORT HBSEG BY BUKRS SORTP1 SORTP2 SORTP3 SORTP4 SORTP5
                      BELNR GJAHR BUZEI.
        LOOP AT HBSEG.
*         WHERE BUKRS = SAVE_BUKRS.
          SAVE_BUKRS = HBSEG-BUKRS.
          IF ( HBSEG-KUNNR = SAVE_KUNNR
          AND   NOT SAVE_KUNNR IS INITIAL )
          OR ( HBSEG-LIFNR = SAVE_LIFNR
          AND   NOT SAVE_LIFNR IS INITIAL ).
            CLEAR RF140-ELEMENT.
            RF140-ELEMENT = '521'.
            CALL FUNCTION 'WRITE_FORM'
                     EXPORTING WINDOW    = 'MAIN'
                                ELEMENT   = '521'
                     EXCEPTIONS WINDOW    = 1
                                ELEMENT   = 2.
You might try out to write your code within the 521 elemnt in the sapscript.
Regards
Tamás
Edited by: Tamás Nyisztor on Jun 12, 2008 3:34 PM

Unable to print in colour

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