Unable to Print MSDS's with WWI

Hi,
I have a problem that SAP printing is working fine, however users are unable to print MSDS's, The prints are showing up as completed in the SAPLPD however in the spool requests for the printers these are not showing up (normal SAP printing to these printers are working fine).  I have checked the rfc connection to the WWI server and this is working fine.
Are there any other things I should check for this problem?
Any ideas would be a big help
Thanks
Jay

Within the WWI monitor I had to reactivate the server.
MSDS's printing now.
Thanks for your help

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