Unable to Print PDF

For the past 2 months, I have had a problem with printing and/or saving pdf files.  I am running Mac OS, updated Reader.  In the browser window, when opening the file, message on screen that Adobe is blocked, but then can open and view.  If I try to print, it is a blank document.  If I try to save as a pdf to desktop, when I try to open, get an error message that the file is damaged.  If I try to open in Adobe and print, it is again a blank document.  These are files that I should be able to open and print.  I have looked at security settings and they have not changed.

K.  I have a Mac using OS 10.7.5  I'm using Reader 11.0.06.  If I download a pdf (like a form for example) I can access the form, but when I try to print, I'm getting a blank page on the print preview.  Also, when I send it to the printer, nothing prints.  I tried saving the file to my desktop and I get this message. 
Adobe could not open (File) because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.
Problem is that I didn't create the document and it's happened with documents from several different reputable sites (my insurance co., etc)  I'm thinking some default setting is wrong, but I don't know which one.  Help.

Similar Messages

  • I am unable to print PDF's using either Adobe Reader or Safari. In Adobe Reader, I get an error message from my Cannon printer that says, "/usr.libexec/cups/filter/pstocupsraster failed". In Safari, I can only print the first page of a PDF.

    To try to resolve this problem, I have done the following actions.
    1 - I have run Disk Warrior.
    2 - I have repaired permissions.
    3 - I have deleted all plist that are either Cannon or Adobe.
    4 - I have downloaded and installed the lastest versions of Adobe Reader and the Cannon printer drivers.
    I am still unable to print PDF's.
    In Safari, I can print only the first page. In a multipage PDF, Safari only seems to recognize the first page.
    In Adobe Reader, I get an error message from my printer: "/usr/libexec/cups/filter/pstocupsraster failed".
    Any help would be greatly appreicated!

    Quit Safari.
    Open the Library folder in your home folder as follows:
    ☞ If running OS X 10.7 or later, hold down the option key and select Go ▹ Library from the Finder menu bar.
    ☞ If running an older version of OS X, select Go ▹ Go to Folder… from the Finder menu bar and copy the line below into the text box that opens:
    ~/Library
    Delete the following items from the Library folder:
    Caches/com.apple.Safari/Cache.db
    Preferences/com.apple.quicktime.plugin.preferences.plist
    Preferences/QuickTime Preferences
    Relaunch Safari and test.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
    Select "/var/log/cups/error_log" from the file list. Post the messages from the time of the last printing attempt.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

  • Unable to print pdfs now

    I am a mac OS X 10.4.11 user and I have had adobe acrobat 8 professional over a year. Recently, I am unable to print pdfs. I can open them to read, but when I send them to the printer they won't print. The printer icon just jumps then nothing happens.
    When I go to the printer utility list in the printer set up utility Adobe PDF 8.0 shows up on the printer list. The bar just spins and it says Starting Distiller job
    I even tried switching to a brand new printer, from a HP 990cse to a Cannon pixma iP4300 however that doesn't help either. Same result (or rather lack of results). It doesn't seem to be in the printer.
    Any thoughts on how to resolve this new problem
    Thanks so much
    Gail

    Gail,
    You generally do not print pdfs to the Adobe PDF 8.0 instance, but to a
    different printer like your HP 990cse. Try to reset your printer system.
    I'm on a 10.5 machine now, not a 10.4 machine, so I can not give you
    directions on how to do so.
    Mike

  • Unable to print PDF files using Acrobat 8.

    I had to uninstall and then reinstall Office for Mac 2011.  I don't know if it's related or not,  but since doing so I have been unable to print PDF files using Adobe Acrobat 8. After opening a PDF file and hitting print, Adobe Acrobat 8 crashes. Any suggestions?  I already uninstalled and reinstalled Adobe Acrobat 8, but it still won't print PDF files. O

    While you are having difficulty in printing a PDF file, you may try the  subsequent steps. If you are in a rush and would like to print a simple  document such as a letter, a form, or a calendar, you may print it as an  image. Next option is that you may need to update your printer driver   if the PDF does not print, the PDF prints as a blank page or with  unreadable text or if you get an error message when you print.  Sometimes, when you print a file that is on a thumb drive or a network,  the file gets damaged. Then you have to open the copy on your hard drive  and print again. At last, you can try printing the PDF using another  printer and check your printer connection too if the PDF does not get  printed. get more help to fix unable to printer PDF file hope this helps you.
    Good Luck!

  • Unable to print pdf files from sites

    I am unable to print pdf files from any website.  Suspect an incorrect setting; but, not sure how to correct it.

    Back up all data.
    In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Unable to print PDF files since update. Get "prop res DLL not loaded" message

    Unable to print PDF files since update. Get "prop res DLL not loaded" message

    This problem has been reported to occur with certain Lexmark and Dell printers. These printers include the following:
    Lexmark Z700-P700
    Lexmark X1180
    Lexmark X1170
    Lexmark X1150
    Lexmark P706
    Lexmark Z25
    Dell A940 (Personal All-in-One)
    Microsoft has several possible solutions here
    http://support.microsoft.com/kb/918730

  • I'm unable to print pdf files from certain web sites. I have just changed to Mavericks

    i'm unable to print pdf file from certain web site. I just changed over to Mavericks.

    You will need to access that PDF on your computer first, before you can print it — unless that PDF is corrupted, which occasionally happens. Your printer needs to be configured and working.
    Default PDF web-browser plug-in in Safari, latest (Firefox/Chrome) also built-in.
    Click on the remote PDF link to open in browser
    On Mavericks, you will need to click through security challenges for the PDF
    File menu > Print
    Right-click on remote PDF file and then choose Download Linked File As...Open that file in /Applications/Preview.appFile > print
    Adobe Reader 11.0.04 PDF plug-in
    Same security challenges on Mavericks as first bullet
    With PDF imaged in browser, either select print icon from the plug-in toolbar, or mouse over the bottom one inch of displayed document and you will see a printer icon in the popup toolbar. Use that.

  • I am up to date with Mozilla, Adobe and Shockwave but am unable to print PDF files or view animations in programmes

    I use a teaching resource called Studyladder.co.nz. It uses animations for teaching programmes and activites. On my new computer, with up to date versions of Firefox and Adobe I am unable to get the animations to work. Also I am unable to print PDF files.

    Hi Hilarym-
    Here are two articles with information about printing issues:
    * [[Firefox prints incorrectly]]
    * [http://kb.mozillazine.org/Problems_printing_web_pages Problems printing web pages]
    Here is another article regarding your problem with animations:
    * [[Images or animations do not show]]
    Hope that helps!

  • After installing update 11.0.07, I have been unable to print pdf douments from websites displayed in I.E. 11

    I just installed 11.0.07 and since then have been unable to print pdf documents from websites displayed in I.E. 11 (32 bit). The problem did not exist until I installed the update. Opening the same sites with Chrome solves the problem, but some of the important sites I use, (FAA WebOPPS for instance) don't work with Chrome or anything other than I.E. for that matter. Does anyone know if Adobe is aware of the bug and working on a fix?

    Let me put it in context.I am a developer, and in my work we create a flex application a few years ago and we are providing support to this application. Since 2 days ago th button we create in our application for View PDF just stopped working. We use this code:
    public function navigate( url:String ):void
      navigateToURL( new URLRequest( url ), OPEN_NEW_WINDOW );
    It is very simplistic and worked fine as I told you, until Tuesday this week. Please tell me what happened, it seems the last plugin version crashes somewhere and my button just does not work any more.
    Thank you.

  • I am now unable to print pdf documents. The message on screen says I have not selected any pages to print, even though the bullet point saying 'All' pages  has been clicked. I have recently upgraded to adobe reader XI, could that be the problem? I also ca

    I am now unable to print pdf documents. The message on screen says I have not selected any pages to print, even though the bullet point saying 'All' pages  has been clicked. I have recently upgraded to adobe reader XI, could that be the problem? I also cannot sign in to Adobe Export pdf now either. It says 'error occured while signing in'!

    Open Adobe Reader | Edit | Preferences | Documents: change View Documents in PDF/A Mode to Never.
    Regarding the ExportPDF problem, please start a new topic in the ExportPDF forum.

  • I am unable to print PDF drawings

    Ihave a HP Designjet 450C and am unable to print PDF drawings to it it does work fine and accepts AutoCAD
    I have Adobe reader x installed on my computor and windows 7 ultimate
    does anyone have any ideas, please keep them simple as i am IT iliterate.

    This forum is focused on consumer level products.  For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.  Be sure to mention what operating ststem you are using.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • I am unable to print PDF files

    I am using mac 10.6.7 os i am unable to  print pdf files

    Please describe in detail all you have attempted to do in order to resolve the issue.  What happens when you try to print?  Any error messages?
    OS X (10.6.7)
    Any reason why you have not updated to 10.6.8?

  • Unable to print PDF download in Safari in Mavericks

    I clicked on a link and it opened a PDF in Safari. However, I am unable to print it. This seems to have occurred after installing Mavericks. I have the latest Adobe Reader and the latest printer driver from CAnon for my Pixma i3600. How do I print this PDF open in Safari. Thanks for your help.

    I solved this by going into my internet plugins folder and dragging the adobe pdf viewer plugins to the trash. Now when I open a PDF from Safari the file open in Reader. this enables me to print. Thanks to TheNerdGuy for responding.

  • Unable to print PDF files to HP Colour Laser Printer

    Hi Guys,
    I am having a problem with printing PDF files to a network printer. The printer was purchased recently and is a HP Colour LaserJet CP3525n all in one, printer/photocopier etc. Other documents such as Word documents work, so I don't think its a straight forward issue...
    I can print PDF file to other printers, so I know the PDF files themselves are not at fault.
    When I try and print to that printer, I just get pages and pages of funny characters coming up on the page... It doesn't matter what sort of PDF file I print either...
    Are there any settings I can change that may help me resolve the issue. The printer is networked and shared amongst 4 people.
    Any help would be appreciated.
    Ambrish

    This problem has been reported to occur with certain Lexmark and Dell printers. These printers include the following:
    Lexmark Z700-P700
    Lexmark X1180
    Lexmark X1170
    Lexmark X1150
    Lexmark P706
    Lexmark Z25
    Dell A940 (Personal All-in-One)
    Microsoft has several possible solutions here
    http://support.microsoft.com/kb/918730

  • Unable to print PDF file in HP deskjet printer ink advantage 1515

    Hi , currently i have difficulty in using my printer(HP deskjet  printer ink advantage 1515 ) to print PDF file, but Microsof word and powerpoint is ok,, so , any idea?

    You are welcome!
    I have a few more suggestions for you to try that might help. You can try printing your PDF file by using another program, or you can try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.If there was no issues detected, you can also try Uninstalling the Printer Software from the Control Panel, restarting your PC and reinstall the full driver here: HP Deskjet Ink Advantage 1515 All-in-One Printer 
    If the PDF's not printing was due to an issue with the printer software, the issue would be resolved by uninstalling and reinstalling the printer. If the problem continues, try posting this issue in the Adobe Forums for further assistance.
    Have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Unable to print pdf files

    Using Mac OSX 10.5.6 with Adobe Reader 9 and Hp Officejet 6210 All-in-one.  Any suggestions for settings?

    Hi @azuber 
    Can you print from all other programs? What program are you using to open your PDF's?  Perhaps this program needs to be updated.
    Are you printing PDF's from a PDF reader or from a browser plugin?
    With the answers to these questions I will be able to better assist you. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

Maybe you are looking for