Unable to print to local Printer over RDP - Windows Server 2008

Question

Hi,
Windows 2008 Foundation R2.
Started to have issues with printing to a Local printer over RDP.
The problems started on Friday 11th April. The only possible issue I can identify is that around that time LogMeIn was updated on the server, including the LMIPrinter DLL's.  I have contacted Logmein for instructions on how to uninstall LMI completely
and followed these but am still experiencing the problem.
When attempting a Test Page print the confirmation that the Test Print has been sent to is displayed and the print appears then disappears in the Print queue but nothing appears on the Local PC print queue or event logs.
On the server the Event Log shows the following error;
The document Test Page, owned by admin, failed to print on printer Canon MG7100 series Printer (redirected 2/copy 1). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 142691. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\ONESTAGE-TS01. Win32 error code returned by the print processor: 2147500037. Unspecified
error
I have searched for possible solutions to RDP printing problems and where relevant implemented them but no change.
I have access to a second customer who uses RDP and am able to log onto that and print to my local printer so am pretty sure there is nothing wrong with the local printer or settings.  On the Server with the problem the problem affects all RDP users
and all printers (including Adobe PDF printer and MS XPS printer).  All printers are defaulting to the EasyPrint Drivers.
Grasping at straws I think the LMI update has banjaxed something with the RDP remote printing and an LMI uninstall hasn't fixed it.  Is there a way to reinstall the RDP Printing?  Would uninstalling & reinstalling .NET have that effect?

Answer 1

Hi,
Thank you for posting in Windows Server Forum.
What’s your client OS and RDP version in your environment?
First of all suggest you to run “sfc /scanow” with this link to check whether which file causing the issue. Check the RDP version on the RDP client computer as well as the .NET framework version with respect to the operating system used (as explained above).
Also verify that the RD Session Host / Terminal Server role is installed if the host computer is running Windows Server 2008 R2 or Windows Server 2008.
The setting “Use Remote Desktop Easy Print printer driver first” must be set to “Enabled” for Easy Print redirection, and it has to be “Disabled” for Legacy Print. For “Not configured”, Easy Print is chosen by default.
Check The Remote Desktop Configuration Tool (tsconfig.msc) settings to ensure that the “Windows Printer” option is not disabled (it is not disabled by default). 
Make sure that the “Printers” check box in the client (mstsc.exe) window on the “Local Resources” tab is checked. The corresponding setting in the associated RDP file is “redirectprinters:i:1”.
More information:
Using Remote Desktop Easy Print in Windows 7 and Windows Server 2008 R2
http://blogs.msdn.com/b/rds/archive/2009/09/28/using-remote-desktop-easy-print-in-windows-7-and-windows-server-2008-r2.aspx?Redirected=true
Hope it helps!
Thanks.
Dharmesh Solanki