Unable to print to pdf from any of my applications

Question

Hello,
I am running Acrobat 8.0 on windows 7. Toshiba Qosmio 64 bit. I am unable to print to pdf from any of my applications. Office, Mozilla, Lotus 1-2-3 and others. When I choose the print option. And from the drop down menu choose Adobe PDF as the printer. And when I click to continue I get the little metered bar showing it's working, but then I get an error in the printer que. I don't even get an option what to save it as or where to save it to. It just goes straight to the metered bar showing its working. And it does this for all my programs where I can print to pdf. Can anyone help me? Also, this is a student version. Could the student version be unable to do this?
Thank you,
JimmyJoney

Answer 1

Although Acrobat 8 is not supported on Win 7, you can try a few things. First, apply all updates to Acrobat 8. If this doesn't help, check to make sure that the PDF port was created. If not, you can try:
Open Control Panel, select Printers
* Click Add a Printer
* Click Add a local printer
* Select Use an existing port (should be preselected), change the port to "Desktop \*.pdf (Adobe PDF Port), click Next
* On the next page, click Have Disk...
* Click Browse and browse to C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Xtras\AdobePDF (or wherever you have Acrobat installed), click OK.
* It should now show a series of "Adobe PDF Converter" entries. Select the first one and click Next
* Change the printer name if desired, uncheck the box to use it as a default printer, click Next
* Do not print a test page, click Finish
* Find your new printer in Printers. Right click on it and select Properties, Advanced
* Click "Print directly to the printer", click OK
These last steps are detailed in the following discussion.