Unable to print to pdf

When I try to print to my  Adobe PDF printer, nothing happens or appears in my Adobe files when I sign in.  The printer appears to be installed, however.  I am using Windows 8.

Hi Amy,
I'd like to assist!
What happens when you try to create your PDF? You are utilizing your PDF Pack subscription correct? What type of file is it? Here is a list of compatible files.
Looking foward to hearing back from you!
Kind regards, Stacy

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