Unable to print to Photosmart C309a from Virtual XP
Virtual XP set up on Windows 7 host. Printer is on network. Can print from Windows 7 but not from Virtual XP. Bridging has been suggested. Need PC expert.
Cancel this problem. I have resolved it by deleting the HP C309a installed software and reinstalled it. Now printing successfully from virtual xp.
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Unable to print e-mail messages from my Mac book pro directly to my HP ink jet printer. Can print from Word, Excel, Safari. E-mail messages only print the date And "sent to" name, the remainder is blank.
If you haven't done so already, try resetting the printing system.
Reset Printing System -
Printing photos on HP photosmart C309a from Lr in Windows 8 OS
I am unable to make the Lr 5 to print on my HP photosmart C309a. Previously I had Lr 5 running on my PC with Windows 7 and I was able to use the same HP printer to print both from the main tray and photo tray. Now I cannot get any photos from Lr printed, while the printer does print a test page ok from Device Manager.
TimoIn the drivers section I did select HP and C309a and in the device manager it states the unit working properly.
I believe I had also visited HP's download site and downloaded their driver for W8 for this printer, but will go through that step one more time. -
Unable to print or receive info from my laptop. even after entering printer email.
I sent text to my wireless printer and there has been no receipt of it or any printing. This is from my laptop. HP Photosmart Premium using windows xp home
Hello,
The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
Once you set the static IP, make sure to turn the printer off and back on. This will let the printer re-establish a stable network connection. If that does not work, let me know.
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I am unable to print web site info from Firefox. Other prt'g works ok.
I am unable to print web page info in firefox. Other printing works normally (i.e., from word processors, notepad, etc.).
== This happened ==
Every time Firefox opened
== Not sureUnable to print web site info from Firefox to HP 2600. Printer icon appears but nothing prints. Printer has worked previously with Firefox. Still works for Office documents, etc. so computer is communicating with printer, but not from Firefox.
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I have recently installed Aperture 3.1, but my Canon MG6150 has been unable to print photos of good quality from the Aperture print engine
and I have to return to iPhoto to obtain prints I am happy with.I have now to reply to my own question having later found a thread over another canon printer with the answer. In the second print dialog box you click on "show details" and then on "layout". The following schreen shots make this clear. The settings can then be saved as a preset.
It's a pity the Canon helpdesk was not able to give me this information. I hope that this will help others with similar problems.
NTMJ -
I can't print on my HP Photosmart C309a from my new Mac book air
I bought a new mac book air and with the new version system iOS X 10.9.1 I can´t print. I try to add it as a printer and it posts, ¨Can't install the software because it is not currently available from the Software Update server.¨. Is there anything I can do???
Hi gachy1,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to install the printer on Maverick.
I will be happy to help you.
I have provided the URL for setting up the printer with the Apple Software Updates.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Make sure when you add the printer it shows the printer's name and not Airprint.
(you might have to click the dropdown to select the printer's name)
This document shows you 3 different ways you can scan on the Maverick.
How to Scan: OS X v10.9.
Hope this resolves your issue.
Thank you for posting on the HP Forums.
Have a good day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Unable to print 2 sided copy from mac and from hp printer
Im unable to make 2 sided copies on the flat bed and from printing from my macbook. First I tried printing on flatbed of hp printer I selected 1-2 sided copy I put down 1st page to copy then an error message "Job canceled the selected paper or tray cannot be used for copying on both sides of page:Job canceled". Then I tried printing from my mac on printer settings I selected 2 sided printer and still the pages printed one by one (not 2-sided copies). I dont know what else I can try maybe theres something Im missing it shouldnt be this difficult to print the 2sided option.
Hi wbclemen,
Follow the steps in the document below, and let me know what you find out?
Troubleshooting Print Quality Issues
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution" -
Print to PhotoSmart 7510 from a phone
I can send a picture from my phone to my regular email and then forward it to my PhotoSmart 7510's email and it will print, but if I send it directly to the printer's email from the phone it will not. Can anyone tell me what I'm doing wrong.
ThanksThe following support document might help answer some of your questions as well:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02983559&cc=us&dlc=en&lang=en&lc=en&product=507...=
If the email address you are using on your phone is not the same as your regular email address, you will want to ensure that it is added as an 'Allowed Sender' in ePrint Center.
I work for HP. -
I'm unable to print on the network from laptop,
I can access the printer c6280 using the ip 192.168.7.1 from both desktop and laptop, The printer is NOT connected to either PC via usb.
On Laptop the printer status is OFFLINE.Hi pfeiffep,
Here is a link to a support document for your issue. This is for your particular printer and the printer is offline message. You will need to select your operating system and then follow the steps.
I hope this is helpful.
Let us know if this helps.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP. -
Unable to print email content or from web but ok from windows viewer.
I have been using my Deskjet F4272 for at least one year with Windows 7 Pro 64 bit operating system.
Now I cannot print the contents of emails or web or scan anything. The only way I can print is to carry out a screen grab using the snipping tool and open the item in Windows viewer and print from there with no problem.
I have 3 Windows Pc's and the problem exists on all of them. They are running with latest updates.
Recently I have bought AVG anti virus which is installed on these PC's. I have downloaded the HP diagnostics tool which tells me all is OK ! I have downloaded the full install software (210Meg) and this tells me all is running OK !!!
Now I don't know how to proceed other than to chuck the printer away and go to another supplier !
Any ideas anyone ?
Regards. ChrisyI don't know if this will help you, but I have an hp deskjet 2512 and a dell computer. I could always print emails and then today it would not print the content of the email, only the heading. I have been searching on here for a solution, but have found nothing. Just for the heck of it, I tried to print another email and after clicking on print I clicked on "pages" , where you can indicate what page you want printed and it worked! It printed the entire email. Go figure.
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Unable to Print to MX300 shared from a Vista PC
Hi,
I'm trying to print to a Canon MX300 that is attached to and shared from a Vista PC. When I try and add the printer using the regular Add WIndows Printer my Vista PC rarely shows up, even though I am sharing files to and from the PC to my Mac. So I worked out how to manually add the printer (customize the Add Printer window toolbar and add the "Advanced" option.
When I do this I get "No pages found" when I try send print jobs to the MX300. Installed Gutenprint drivers. No help (no generic Canon ij driver). So I'm lost. And no I cannot plug the printer into the Mac.
Please Help.You will not be able to use the Canon driver for this type of connection. It has not been designed to work from a Mac when shared by Windows. So you will have to experiment with the other models of Canon-Gutenprint drivers to find one that is compatible with the MX300.
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Unable to print a publisher file from an RDP
Hello,
I get the following error when trying to print a publisher file when on an RDP. It will not print to the XPS either. I have tried administrator mode and this doesn't work and also tried restarting the RDP. This is affecting two users who have full access
to this document.
"The file %s cannot be opened. Access privileges have not been given."Hi,
Do you have any Security software add-ins installed in Publisher? Disable them to try again.
Please also disable the anti-virus program and firewall to verify if they are related.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Printing on Photosmart 2410 from OSX Mavericks
Recently, when trying to print, I get a failure message saying the filter does not work. Also an automatic message is made as a report to Apple.
When I retry in the messagebox I get (prompt) then I can print.
So now I have to take two steps and delete the returning problem-report to Apple. Quite a hassle.
My other printer (HP laserwriter CP1025) works fine.
This question was solved.
View Solution.Hey @Daaniel ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are getting a filter failed error message.
I will be happy to help you.
Try the following:
Click on the Apple, select System Preferences, then Sharing.
Do one of the following:
If the Computer Name field is blank, enter a name for your computer.
If there is a name in the Computer Name field, rename your computer.
Close the Sharing window.
Click on the Apple, Select System Preferences, Print & Scan, then select your printer in
the Printer list. Click Options and Supplies.
Select General, if necessary. In the Location: field, enter the computer name which you
entered previously. Click OK.
Try printing again.
If that doesn't work then add the printer as IP Protocal if the printer is setup on a wireless network.
Print a configuration page to get the IP address.
Printing a Configuration Page.
You can add the printer as a IP Protocal to see if it will work.
Go to the Apple, system preferences, print and scan, click on the + sign then select the IP
icon across the top, type in the printer's IP address, select jet direct below and then apply.
Hope this resolves your issue.
Thank you for posting on the HP Forums.
Have a nice day!
I worked for HP. -
Unable to print using PDF Converter from Photoshop
For years I have been able to select "Adobe PDF Converter" in my print dialogue box...resulting in the creation of a PDF file. Although the choice to use this printer driver is still an option, it won't generate a file. It gives me an error box, with no explanation as to what the error might be. Any ideas?
I'm using Photoshop CS3, and Windows Vista.What version of Acrobat? Only Acrobat 9 is certified for Vista. Older versions do not cope with some of the driver and security stuff on Vista and therefore may not work correctly or not at all.
Mylenium
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