Unable to print to printer in remote office

Question

When the user tries to print we see the print job being created on the redirected printer status screen (HP MFP M127) but the print job is never printed (we see it come in the spooler and out)
In the event log we see the following error:  How can we fix this?
Configuration:
User Workstaiton Windows 7 pro 64 bit and the Remote desktop is a Windows 2012 r2 server
Faulting application name: printfilterpipelinesvc.exe, version: 6.3.9600.16384, time stamp: 0x5215e82b
Faulting module name: hpxtpsdrvf8.dll, version: 11.21.0.2275, time stamp: 0x519f521e
Exception code: 0xc0000005
Fault offset: 0x000000000001421a
Faulting process id: 0x5c8
Faulting application start time: 0x01cf1097861e25fc
Faulting application path: C:\Windows\system32\printfilterpipelinesvc.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\hpxtpsdrvf8.dll
Report Id: c3ff258e-7c8a-11e3-80e5-00155d14d414
Faulting package full name: 
Faulting package-relative application ID: 
cjb

Answer 1

Verified all of the above, Group Policies are correct, .Net 3.5 and 4.5 are installed on the client as well as on the serverRunning all the latest updates on both the server and remote desktop ( presume that windows 7 pro (remote) has the correct RDP (7.0
) by default and it is compatible with Windows 2012 r2).  Do not know how to check authority for  printfilterpipelinesvc.exe but the server is only running the standard Windows 2012 R2 with one accounting application(Quickbooks Pro 2014)  nothing
else ! ( no other applications).  The server is in Hyper-V if that makes a difference.
Still getting in the event log of the remote session the following error:
Faulting application name: printfilterpipelinesvc.exe, version: 6.3.9600.16384, time stamp: 0x5215e82b
Faulting module name: hpxtpsdrvf8.dll, version: 11.21.0.2275, time stamp: 0x519f521e
Exception code: 0xc0000005
Fault offset: 0x000000000001421a
Faulting process id: 0x1624
Faulting application start time: 0x01cf12b8975f306b
Faulting application path: C:\Windows\system32\printfilterpipelinesvc.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\hpxtpsdrvf8.dll
Report Id: d5344636-7eab-11e3-80f6-00155d14d414
Faulting package full name: 
Faulting package-relative application ID: 
The other thing we tried is we installed a local HP printer to the server,  accessed the remote desktop from one of the local PC and we can print to the local printer via the remote desktop session.  The printer is not redirected but shows that
the print and spool functions are working properly.
I don't know what else to try, any suggestions would be appreaicated.
cjb