Unable to Print Word File

HP Dj2540 will not print word file but will print pdf file, what could be the problem?

Hi @Brad143
I do not believe the issue is related to the printer or HP software, instead I trust the issue is related to the Microsoft Word program. If this is the true, the issue is out of my support boundaries; however, I have found a few Microsoft articles that will help us determine and hopefully resolve the issue;
How to troubleshoot printing problems in Word
How to troubleshoot print failures in Word
Let me know the outcome of your efforts, and also bear in mind, the Microsoft Community might be a helpful resource too.
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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While you are having difficulty in printing a PDF file, you may try the subsequent steps. If you are in a rush and would like to print a simple document such as a letter, a form, or a calendar, you may print it as an image. Next option is that you may need to update your printer driver if the PDF does not print, the PDF prints as a blank page or with unreadable text or if you get an error message when you print. Sometimes, when you print a file that is on a thumb drive or a network, the file gets damaged. Then you have to open the copy on your hard drive and print again. At last, you can try printing the PDF using another printer and check your printer connection too if the PDF does not get printed. get more help to fix unable to printer PDF file hope this helps you.
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* [[Images or animations do not show]]
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You are welcome!
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Dear user,
You are getting such output because you have checked ON the setting 'Print to file' in one of your previous prints. For resolving this issue, kindly uncheck option 'Print to file' present in bottom left corner of print dialog and then click on 'Print' (See attached image for reference).
Hope this will solve your problem.
Thanks
sonal

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PDE-PER001 internal error (REP-3335 unhandled internal error CA Error depep 2),
and when I choose text format then I get windows program error and the program hangs.
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thanks.
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hello,
are you on the latest patchset ? if not, check with oracle support services (metalink) for the latest patchset.
you can also try to re-compile the report.
regards,
the oracle reports team
null

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Your Printer folder needs to be located in the Applications folder and double clicked and opened there. All the drivers all need to be placed in this same folder before you open them. Restart your computer and try your printer again....Good Luck...Don

Unable to Print Word File

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