Unable to process Adobe Connect trial request

I have completed the form to request a trial of Adobe Connect and a message appears to say that the request cannot be processed, but without any reasoning as to why...

Hello,
There is an UltraDNS issue currently which is preventing the creation of new trial accounts. This shall be resolved soon. We will provide an update as soon as the service is up and running.
Thanks
Sameer Puri

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Unable to Install Adobe IllustratorCS4 Trial Version

My computer is an HP Pavilion a6300f
Running Windows Vista SP1 Home Premium 32-bit
RAM: 2GB
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz
I am unable to install Adobe Illustrator CS4 Trial Version. I receive a Windows Error that stops the installation. Below are the details of the problem information it generated.
Problem Event Name: APPCRASH
Application Name: Setup.exe_Adobe Setup
Application Version: 2.0.133.0
Application Timestamp: 48a9b01e
Fault Module Name: agcutils.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 48dbd973
Exception Code: c0000005
Exception Offset: 000038d7
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 4b2f
Additional Information 2: 71e63d375deadcbec910c354d49e5870
Additional Information 3: 2439
Additional Information 4: af368e2bdccf20d5b910f6766b93ddcb
Extra information about the problem
Bucket ID: 974576742
I have tried installing it in the simplifed mode, with my firewall AND virus turned off, contacting Adobe, HP and Microsoft for support but nothing works. also tried the Adobe Support Advisor, but I can't even get it to run. If anyone has any help, I would appreciate it.
You can e-mail me personally at [email protected]
Thank you.

Ben,
I don't have Webshots installed. I have ran my AdAware and Spybot, and my Norton's Antivirus. I've also defragged and ran disk cleanup on my C drive. I've ran the Malicious Software Removal from Microsoft, and ran Disk Error Checking. I've done everything I can think of, and I still can't install either one.
I was thinking it was Windows Vista, but surely CS4 is compatible with Windows Vista. I thought maybe it might be the Service Pack 1 and thought about uninstalling that update, trying to install them, then reinstall Service Pack 1. What do you think? Think it might help?

Unable to download Adobe Connect add-in

I am trying to downlaod adobe connect add in, my computer will not allow it. It is saying unable to write to hard disk?
Message was edited by: ashish gupta. to add a more descriptive title to the post.

Helllo!
Please try this.
Go to this website, first changing "myconnectserver.com" with the address of your own Adobe Connect server:
myconnectserver.com/common/help/en/support/addindownload.htm
Next, click on the "Download the Windows version" or "Download the Macintosh version" to download the actual Add-in installation file to your computer. If you get the error message at this point, this is because you likely do not have the necessary permissions to save the file to your computer. Try saving to another location, like your desktop, and see if that works.
I hope this helps!

Is it possible to use Adobe Connect Trial account with Moodle Test server?

When I did the Test Conection I got the following message. Any suggestion will be grateful.
A series of tests have been run in order to determine whether the Adobe Connect Pro server has been properly setup for this integration to work and to also determine whether the user credentials provided in the activity global settings has the correct permissions to perform the neccessary tasks required by the activity module. If any of the tests below have failed, this activity module will not function properly.
For further assistance and documentation in how to set up your Adobe Connect Pro server please consult the MoodleDocs help page for this activity module Help page
Sending common-info call:
successfully obtained the session key: em1breezh9zsy9oet3zotmo8
successfully logged in as admin user
Testing retrevial of shared content, recording and meeting folders:
error obtaining shared content folder
XML request:
<?xml version="1.0" encoding="UTF-8"?> <params><param name="action">sco-shortcuts</param></params>
XML response:
<?xml version="1.0" encoding="utf-8"?> <results><status code="no-access" subcode="no-login"/></results>
error obtaining forced-archives (meeting recordings) folder
XML request:
<?xml version="1.0" encoding="UTF-8"?> <params><param name="action">sco-shortcuts</param></params>
XML response:
<?xml version="1.0" encoding="utf-8"?> <results><status code="no-access" subcode="no-login"/></results>
error obtaining meetings folder
XML request:
<?xml version="1.0" encoding="UTF-8"?> <params><param name="action">sco-shortcuts</param></params>
XML response:
<?xml version="1.0" encoding="utf-8"?> <results><status code="no-access" subcode="no-login"/></results>
error creating meeting testmeetingtest folder
XML request:
<?xml version="1.0" encoding="UTF-8"?> <params><param name="action">sco-update</param><param name="type">meeting</param><param name="name">testmeetingtest</param><param name="folder-id"></param><param name="date-begin">2013-05-10T15:04:44.000+01:00</param><param name="date-end">2013-05-10T16:04:44.000+01:00</param></params>
XML response:
<?xml version="1.0" encoding="utf-8"?> <results><status code="invalid"><invalid field="folder-id" type="id" subcode="format"/></status></results>
error creating user testusertest
XML request:
<?xml version="1.0" encoding="UTF-8"?> <params><param name="action">principal-update</param><param name="first-name">testusertest</param><param name="last-name">testusertest</param><param name="login">[email protected]</param><param name="password">96105C5415A5D79FA9EA073F7C5DD501</param><param name="extlogin">[email protected]</param><param name="type">user</param><param name="send-email">false</param><param name="has-children">0</param><param name="email">[email protected]</param></params>
XML response:
<?xml version="1.0" encoding="utf-8"?> <results><status code="no-access" subcode="no-login"/></results>

HTTP header authentication is explained here: http://help.adobe.com/en_US/connect/9.0/webservices/WS5b3ccc516d4fbf351e63e3d11a171ddf77-7 ff5_SP1.html#WS5b3ccc516d4fbf351e63e3d11a171ddf77-7fe4_SP1

Unable to install adobe CS6 Trial, Exit 15; 0 errors?

Okay, so I'm trying to install CS6 Trial to see if we want to update our office's CS5.
However when I try to install it, I have done this many times, redownloaded the installer many times, ran the cleaner so many times I have the key sequence memorized, (e, y, 1, 1, enter...) as well as restarted many times over the passed 5 hours, I get exit code 15, but 0 fatal, 0 errors, and 0 warnings... I am also running it as admin with full privilages and have tried compatibility mode for win xp sp3...
I have no idea why this won't install whatsoever, The PC Spec's are as follows,
Win 7 x64
8 Gigs ram
2x radeon HD 3870's in crossfire
2.2ghz quad core processor,
Also, here's the log file for the installer:
[    4924] Sun Jun 10 23:10:48 2012 INFO
DEVersion: 6.0.0.0
Loading library from C:\Users\Casey\AppData\Local\Adobe\OOBE\PDApp\DECore\DE6\Setup.dll
[    4924] Sun Jun 10 23:10:48 2012 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
[    2356] Sun Jun 10 23:10:48 2012 INFO
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
[    4924] Sun Jun 10 23:10:56 2012 INFO
:: END TIMER :: [Sync Media DB] took 8448 milliseconds (8.448 seconds) DTR = 2864.58 KBPS (2.79744 MBPS)
:: END TIMER :: [Total Timer] took 8455.69 milliseconds (8.45569 seconds) DTR = 2861.98 KBPS (2.7949 MBPS)
Waiting for Bootstrapping to finish...
[    2356] Sun Jun 10 23:12:06 2012 INFO
:: END TIMER :: [Bootstrap] took 78066.4 milliseconds (78.0664 seconds) DTR = 3796.25 KBPS (3.70728 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warning(s)
[    4924] Sun Jun 10 23:12:07 2012 INFO
Exit Code: 15 - Media DB Sync failed.
Help?

Done both Even booted into safe mode and tried to install, same issue.
My account is a local admin with full privelages, even tried to run the installer through an admin command prompt after CD'ing to the folder.
Still no dice
Edit: Okay so I just did, Another clean boot with the full hidden admin account and tried again, and no luck. Exact same error, exact same 2% on the installer.
So I tried to use AAMEE to rebuild it, then ran it with msiexec.exe /i CS6.MSI /qn ,
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I'm at a total loss here, and after 2 days of trying, still Cannot install CS6's Trial!!

Unable to install Adobe Connect Pro add-in on Windows 7

We love ACP but we absolutely hate the ACP add-in in terms of security. Aside from it not installing correctly on Terminal Server/XenApp (rather a show stopper for us), it now appears to have trouble on Windows 7 for similar reasons.
Running ACP on a brand new Windows 7 PC with full-administrator rights produces this error when you try and install the add-in from within a meeting:
http://www.picpaste.com/acp1-GRRRvikJ.PNG
Okay I thought, I'll simply install the add-in directly by downloading from this website:
http://www.adobe.com/support/connect/updaters.html
On running setup.exe, it gives you a false sense of security in that the UAC pops up asking if you'd like to allow the program to make changes. It installs without an error and shows up in control panel.
But - when you launch a meeting, it says "add-in not installed" and asks if you want to re-install. If you do, same disk write error as first time.
As a quick workaround, I ran-up IE as administrator and started a meeting and it installed. Whether it's installed for other non-admin users, who knows.
So how do you install the ACP add-in in a very-standard locked down corporate environment so that it works for all users??
Cheers, Rob.

PS. I suspect you will have to manually copy & paste those links into your browser window to see the screenshot. This rather braindead (IMO) forum software doesn't seem to let you open links directly. Or right-click and open in new window. And why is it so slow?
Cheers, Rob.

Unable to install adobe connect add-in --- And add-in not detected

In the Adobe Meeting connection test, it tells me that the add-in couldn't be installed on the harddrive, I should check the available HD again. So I installed the add-in manually and rebooted. This is not detected by the Meeting Connection test however... Any ideas? - Thanks in advance!

Hi Stefan,
There could be multiple issues. Please call Adobe helpdesk toll-free number 800-422-3623.
Thanks,
Annkiit

Adobe connect trial email wait

when should i expect the 30 day trial to be set, I am waiting for the email for two days now

It should have come by now. Check your junk/spam box, as they tend to end up there.

The server was unable to process your log in request. Please check with your server administrator.

I have this error when trying to log in the web administration.
I have a problem with my AD, so it is unavailable, i think for this i can´t login.
Can I log in the administration console by using another password or user not vinculated to the domain?
Thanks in advance.

You can login with every local admin account in the admin-group. These admin accounts have to be created before the VMware-Server was installed. If you want to add further admin accounts after the VMserver-inst, you have to manually add them to the __vmware__ group.

Indesign subscription - download error unable to contact Adobe

Hello everyone, someone, anyone,
I hope you can help me. I just purchased a month-to-month subscription to Indesign. I am running Windows 7, IE 9. I've already spent a couple of hours and I am so frustrated and regretting the purchase now. I've tried to look for the answer myself, I've uninstalled and reinstalled the download manager on the desktop and even used the troubleshooter. It keeps saying something to the effect DOWNLOAD ERROR Unable to contact Adobe connect to the internet and try again. I am obviously on the internet so I don't understand. Could you kindly direct me to a solution? I have a deadline on something so simple that I'm now kicking myself for even thinking this would be a snap. Any help would be greatly appreciated.
Thanks in advance,
Gwen

You can do a trial download from Adobe.com or a direct download of the Adobe Forums as suggested in
forums.adobe.com/message/4577185
and then license it with your Adobe ID with which you have bought the subscription.

FYI - For all preview clients of Adobe Connect 8

Hello! For anyone who is part of the Preview Release of Adobe Connect 8 that wish to modify their account, please see the following statement from the Prerelease team here at Adobe:
Adobe offers select customers and users an opportunity to discover and try the new meeting client interface of Adobe Connect 8 ahead of its general release. The Customer Preview program does not allow for modifying account quotas or customizing account URL.
Note that the regular Adobe Connect trials will be upgraded to Adobe Connect 8 upon launch. Please contact your Adobe account manager or reseller if you need special assistance for your product trial.
In short, this means that URLs or Quota limits on Preview accounts cannot be modified. This limitation does not apply to accounts which are not part of the Preview program.

You can easily go to Adobe Connect Central and access the recordings page for the room that was used to make the recording. You can then select make offline. Once you select that Adobe Connect Host Add-in will launch and will require that the entire meeting be played. While it is playing it is making a local copy on your local hard drive as a single FLV file. That FLV file can be played using Adobe Media Player that comes with the Adobe Creative Suite. You can also play FLV files with many free players by using Google to search for free FLV players. Your choose on that. The other option is to use file converters from FLV to any other format you desire. There are free video file converters and some for pay. Your choice on that one. Again...Google search for video converters. I convert from FLV to MOV or AVI or M4V all the time. Then you can send out the video file in any format that matches your customer/student player.

Hi My ipad 4 cant connect to the appstore its says Fatal Unable to process your request. Please Try again.

Hi My ipad 4 cant connect to the appstore its says Fatal Unable to process your request. Please Try again.

I had the same problem last night with my iPad Mini and then this morning on my iPhone. I did contact support this morning and they sent me a form to complete for the engineers. Support did tell me that I don't have to change my password (have done it already twice - frustrating!!).. Last night I was able to get my iPad to work but I had to sync it on my computer, after back up/sync was completed, the item that I was able to purchase on my iPhone yesterday finally was able to download onto my iPad. But wasn't able to get into the itune store online kept receiving the same error.

Adobe Connect free trial

Using this link ( https://www.adobe.com/cfusion/acrobatconnectpro/index.cfm?event=trialpromo ) to obtain a free trail account at Adobe Connect 8 i received this error message:
"Your request for a Acrobat Connect Pro account was unable to be processed. Please wait and try your request again.
For further assistance, please contact Acrobat Connect Pro support. Note: include the URL (web address) that you were submitting your Acrobat Connect Pro account request from in all correspondences."
Well, anyone receive this message too?
Regards

Hey there,
Had the same problem (and the link to "Adobe Connect Pro Support" was broken too). Anyone have a solution?
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Matt.

Failed to Open FR report With Error code 500 - 'unable to process request'

I am running a load test against PBCS service. The service is load-balanced with 2 managed servers : EPMServer0 and EPMServer1
When I put the loads with 60 VUs -- all visiting FR reports, the service runs without error. But when the VU# increased to 90, it began to respond with Error code 500 - 'unable to process request'.
I tried to correlate the FRLogging logs to the errors, and found during the time those error happens, there are logs like this:
>>>>>>>>>>>>>>>>>>>>>>>>>>
[2013-09-27T05:21:29.325+00:00] [EPMServer0] [WARNING] [00365] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: sysname50134114.PerfUser0439] [ecid: 004tpQ^VFHT7m3RLIYDCif0007a30002bD,0:2:1:1] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_CLASS: com.hyperion.reporting.connection.UserConnection] [SRC_METHOD: openConnection] User authentication information is invalid. Unable to connect to datasource.[[
com.hyperion.reporting.util.HyperionReportException: Error connecting to database connection Vision:Plan1: Failed to sync with user provisioning.com.hyperion.planning.HspRuntimeException
        at com.hyperion.reporting.connection.UserConnection.openConnection(Unknown Source)
        at com.hyperion.reporting.connection.UserConnection.openConnection(Unknown Source)
        at com.hyperion.reporting.connection.UserConnection.<init>(Unknown Source)
        at com.hyperion.reporting.connection.ConnectionManager.getConnection(Unknown Source)
        at com.hyperion.reporting.connection.ConnectionManager.getCube(Unknown Source)
        at com.hyperion.reporting.connection.ConnectionManager.getCube(Unknown Source)
        at com.hyperion.reporting.webviewer.WebDynamicReport.validateDatasources(Unknown Source)
    at jsp_servlet._modules._com._hyperion._reporting._web._reportviewer.__hrhtmlreport._jspService(__hrhtmlreport.java:1999)
        at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
        at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at com.hyperion.reporting.webviewer.HRSecurePagesFilter.needAuthentication(Unknown Source)
        at com.hyperion.reporting.webviewer.HRSecurePagesFilter.doFilter(Unknown Source)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at com.hyperion.reporting.webviewer.FRClusterHelper.doFilter(Unknown Source)
>>>>>>>>>>>>>>>>>>>>>>>>>
It looks like the servlet failed to open the datasource connection while handling the FR requests. But there are several data sources. My questions are:
1) Which datasource is corresponding to the issue? Is it EPMSystemRegistry?
2) What is the recommended configuration for the connection pool max capacity setting? -- current setting for EPMSystemRegistry is 30
3) Whether it could be a connection leak problem as only 90 concurrent end user is visiting and it failed to connect?
Thanks,
Ellick Lu
Type
JNDI Name
Targets
aif_datasource
Generic
jdbc/aif_datasource
EPMServer
calc_datasource
Generic
jdbc/calc_datasource
EPMServer
EPMSystemRegistry
Generic
jdbc/EPMSystemRegistry
EPMServer
odiMasterRepository
Generic
jdbc/odiMasterRepository
EPMServer
planning_datasource
Generic
jdbc/planning_datasource
EPMServer
raframework_datasource
Generic
jdbc/raframework_datasource
EPMServer

It is checking for Database connection in Workspace. Check Editing Database Connections
Can those users login to Planning? Do they have correct security setup (I guess not)
Regards
Celvin
http://www.orahyplabs.com

The Microsoft Exchange Mailbox Replication service was unable to process a request due to an unexpected error

Since demoting a child domain a few days ago, Exchange 2013 is still trying to contact it and as a result generating errors in the application event logs. I had a similar problem which I solved by removing some old migration batches, now I have a problem
with the Microsoft Exchange Mailbox Replication service.
The event logged is:
The Microsoft Exchange Mailbox Replication service was unable to process a request due to an unexpected error.
Request GUID: '0b6c0f5a-0563-48e2-8b97-e0781c6cc69a'
Database GUID: '23258311-ad29-41c2-a842-522f48baa267'
Error: Unable to read from Active Directory. --> The call to Microsoft Exchange Active Directory Topology service on server 'TopologyClientTcpEndpoint (localhost)' returned an error. Error details Unable to find a suitable directory server for
domain 'admin.riddlesdown.local'.. --> Unable to find a suitable directory server for domain 'admin.riddlesdown.local'..
Process Microsoft.Exchange.Directory.TopologyService.exe (PID=2280). Exchange Active Directory Provider could not find an available domain controller in domain admin.riddlesdown.local. This event may be caused by network connectivity issues or
configured incorrectly DNS server.
The domain doesn't exist in AD Sites and Services, I have removed all traces from DNS but this is still occurring. When I run Get-ADServerSettings | fl it reports no trace of the domain or a DC that was previously in it.
How can I stop these events occurring and is it likely to be causing something else not to work correctly.
We are running Exchange 2013 CU1

No, that didn't work. Here are more details:
Source: MSExchange ADAccess (EventID: 2130)
Process Microsoft.Exchange.Directory.TopologyService.exe (PID=2280). Exchange Active Directory Provider could not find an available domain controller in domain admin.riddlesdown.local. This event may be caused by network connectivity issues or configured
incorrectly DNS server.
Source: MSExchange ADAccess (EventID: 2119)
Process Microsoft.Exchange.Directory.TopologyService.exe (PID=2280). Error DNS_ERROR_RCODE_NAME_ERROR (0x8007232B) occurred when DNS was queried for the service location (SRV) resource record used to locate a domain controller for domain admin.riddlesdown.local
The query was for the SRV record for _ldap._tcp.dc._msdcs.admin.riddlesdown.local
Common causes of this error include the following:
- The DNS SRV records required to locate a domain controller for the domain are not registered in DNS. These records are registered with a DNS server automatically when a domain controller is added to a domain. They are updated by the domain controller
at set intervals. This computer is configured to use DNS servers with following IP addresses:
10.59.100.7
10.59.100.8
fec0:0:0:ffff::1Microsoft.Exchange.Directory.TopologyService.exe
fec0:0:0:ffff::2Microsoft.Exchange.Directory.TopologyService.exe
fec0:0:0:ffff::3Microsoft.Exchange.Directory.TopologyService.exe
- One or more of the following zones do not include delegation to its child zone:
admin.riddlesdown.local
riddlesdown.local
local
. (the root zone)
Source: MSExchange Mailbox Replication Service (EventID: 1121)
The Microsoft Exchange Mailbox Replication service was unable to process a request due to an unexpected error.
Request GUID: '87f4b926-0621-43d3-afeb-fe475ee6d850'
Database GUID: '23258311-ad29-41c2-a842-522f48baa267'
Error: Unable to read from Active Directory. --> The call to Microsoft Exchange Active Directory Topology service on server 'TopologyClientTcpEndpoint (localhost)' returned an error. Error details Unable to find a suitable directory server for domain 'admin.riddlesdown.local'..
--> Unable to find a suitable directory server for domain 'admin.riddlesdown.local'..
Something is cause the Exchange server to go looking for our old domain, but what and why?

Unable to process Adobe Connect trial request

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