Unable to process the query

We have some custom entries in the file 'custom.ini' that are stored in
the Sybase database.
When I start a query for these custom attributes then I get the
following error message:
"Unable to process the query. Ensure that the database connection is up.
For more information, see the error message documentation at
http://www.novell.com/documentation."
The database connection is up and running because when I start a query
of a standard attributes of ZfD then I get a result.
I get this error message just on custom entries.
I have enable the debug logs, how explaned on the documentation, but
without positive results.
Any ideas?
Pete

Pete,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

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How do I replace bookmark bar that was lost when a new Mozilla Fox Start page suddenly appeared with a Zone Alarm Community Toolbar, and nothing I have so far tried, working with "Show all Bookmarks", works ("Unable to process the backup file).

My current version is 6.0.2. A box appeared a few days ago informing me of an update to 7 (x?). I declined for the time being.
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See also:
*http://kb.mozillazine.org/Uninstalling_add-ons
*http://kb.mozillazine.org/Uninstalling_toolbars

The server was unable to process the request due to an internal error.

Properties set in my project are below
namespace EmployeeService
public class Employee
private int _Id;
private string _Name;
private string _Gender;
private DateTime _DateofBirth;
public int Id
get { return _Id; }
set { _Id = value; }
public string Name
set { _Name = value; }
get { return _Name; }
public string Gender
set { _Gender = value; }
get { return _Gender; }
public DateTime DateofBirth
set { _DateofBirth = value; }
get { return _DateofBirth; }
This is the service i have developed in my project
namespace EmployeeService
// NOTE: You can use the "Rename" command on the "Refactor" menu to change the class name "Service1" in both code and config file together.
public class EmployeeService : IEmployeeService
public Employee GetEmployee(int Id)
Employee objemp = new Employee();
string cs = ConfigurationManager.ConnectionStrings["DBCS"].ConnectionString;
using (SqlConnection con = new SqlConnection(cs))
SqlCommand cmd = new SqlCommand("spGettblEmployeewcf", con);
cmd.CommandType = CommandType.StoredProcedure;
SqlParameter Idparameter = new SqlParameter();
Idparameter.ParameterName = "@Id";
Idparameter.Value = Id;
cmd.Parameters.Add(Idparameter);
con.Open();
SqlDataReader dr = cmd.ExecuteReader();
while (dr.Read())
objemp.Id = Convert.ToInt32(dr["Id"]);
objemp.Name = dr["Name"].ToString();
objemp.Gender = dr["Gender"].ToString();
objemp.DateofBirth = Convert.ToDateTime(dr["DateofBirth"]);
return objemp;
public void SaveEmployee(Employee objemp)
string cs = ConfigurationManager.ConnectionStrings["DBCS"].ConnectionString;
using (SqlConnection con = new SqlConnection(cs))
SqlCommand cmd = new SqlCommand("spInsertEmployeewcf", con);
cmd.CommandType = CommandType.StoredProcedure;
SqlParameter ParameterId = new SqlParameter()
Value = objemp.Id,
ParameterName = "@Id"
cmd.Parameters.Add(ParameterId);
SqlParameter ParameterName = new SqlParameter()
Value = objemp.Name,
ParameterName = "@Name"
cmd.Parameters.Add(ParameterName);
SqlParameter ParameterGender = new SqlParameter()
Value = objemp.Gender,
ParameterName = "@Gender"
cmd.Parameters.Add(ParameterGender);
SqlParameter ParameterDateofBirth = new SqlParameter()
Value = objemp.DateofBirth,
ParameterName = "@DateofBirth"
cmd.Parameters.Add(ParameterDateofBirth);
con.Open();
cmd.ExecuteNonQuery();
The Service Contract code is
namespace EmployeeService
// NOTE: You can use the "Rename" command on the "Refactor" menu to change the interface name "IService1" in both code and config file together.
[ServiceContract]
public interface IEmployeeService
[OperationContract]
Employee GetEmployee(int Id);
[OperationContract]
void SaveEmployee(Employee objemp);
// TODO: Add your service operations here
// Use a data contract as illustrated in the sample below to add composite types to service operations
and i deployed the EmployeeService in iis and consuming the service in my web application the code is below
protected void btnsave_Click(object sender, EventArgs e)
EmployeeService.EmployeeServiceClient client = new EmployeeService.EmployeeServiceClient("basicHttpBinding");
EmployeeService.Employee employee = new EmployeeService.Employee();
employee.Id = Convert.ToInt32(txtid.Text);
employee.Name = txtname.Text;
employee.Gender = txtgender.Text;
employee.DateofBirth = Convert.ToDateTime(txtdob.Text);
client.SaveEmployee(employee);
protected void btnget_Click(object sender, EventArgs e)
EmployeeService.EmployeeServiceClient client = new EmployeeService.EmployeeServiceClient("basicHttpBinding");
EmployeeService.Employee employee = client.GetEmployee(Convert.ToInt32(txtid.Text));
txtname.Text = employee.Name;
txtgender.Text = employee.Gender;
txtdob.Text = employee.DateofBirth.ToShortDateString();
and when i am entering the details of employee Id,Name,Gender,DateofBirth and clicking save button iam getting the following error
The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior)
on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.
Code in web.config file in Webapplication(Client) is the following
<?xml version="1.0"?>

<configuration>
<system.diagnostics>
<sources>
<source name="System.ServiceModel.MessageLogging" switchValue="Warning, ActivityTracing">
<listeners>
<add type="System.Diagnostics.DefaultTraceListener" name="Default">
<filter type="" />
</add>
<add name="ServiceModelMessageLoggingListener">
<filter type="" />
</add>
</listeners>
</source>
<source name="System.ServiceModel" switchValue="Warning, ActivityTracing"
propagateActivity="true">
<listeners>
<add type="System.Diagnostics.DefaultTraceListener" name="Default">
<filter type="" />
</add>
<add name="ServiceModelTraceListener">
<filter type="" />
</add>
</listeners>
</source>
</sources>
<sharedListeners>
<add initializeData="C:\Users\HEMANTH\Desktop\Client\Client\Web_messages.svclog"
type="System.Diagnostics.XmlWriterTraceListener, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"
name="ServiceModelMessageLoggingListener" traceOutputOptions="Timestamp">
<filter type="" />
</add>
<add initializeData="C:\Users\HEMANTH\Desktop\Client\Client\Web_tracelog.svclog"
type="System.Diagnostics.XmlWriterTraceListener, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"
name="ServiceModelTraceListener" traceOutputOptions="Timestamp">
<filter type="" />
</add>
</sharedListeners>
<trace autoflush="true" />
</system.diagnostics>
<system.web>
<compilation debug="true" targetFramework="4.0" />
</system.web>
<system.serviceModel>
<diagnostics>
<messageLogging logEntireMessage="true" logMalformedMessages="true"
logMessagesAtTransportLevel="true" />
</diagnostics>
<bindings>
<basicHttpBinding>
<binding name="basicHttpBinding" />
</basicHttpBinding>
<wsHttpBinding>
<binding name="mexHttpBinding">
<security mode="None" />
</binding>
</wsHttpBinding>
</bindings>
<client>
<endpoint address="http://localhost/EmployeeWebServices/EmployeeService.svc/basic"
binding="basicHttpBinding" bindingConfiguration="basicHttpBinding"
contract="EmployeeService.IEmployeeService" name="basicHttpBinding" />
<endpoint address="http://localhost/EmployeeWebServices/EmployeeService.svc/mex"
binding="wsHttpBinding" bindingConfiguration="mexHttpBinding"
contract="EmployeeService.IEmployeeService" name="mexHttpBinding" />
</client>
</system.serviceModel>
</configuration>
Things i have tried till now are
1)changed the name of the name of the endpoint address basicHttpBinding to basicHttpBinding_IEmployeeService but still get the save error.
2)Opened the Message Log Trace. Got the error as follows
<MessageLogTraceRecord>
<HttpResponse xmlns="http://schemas.microsoft.com/2004/06/ServiceModel/Management/MessageTrace">
<StatusCode>InternalServerError</StatusCode>
<StatusDescription>Internal Server Error</StatusDescription>
<WebHeaders>
<Content-Length>730</Content-Length>
<Cache-Control>private</Cache-Control>
<Content-Type>text/xml; charset=utf-8</Content-Type>
<Date>Sat, 03 Jan 2015 12:12:24 GMT</Date>
<Server>Microsoft-IIS/7.5</Server>
<X-AspNet-Version>4.0.30319</X-AspNet-Version>
<X-Powered-By>ASP.NET</X-Powered-By>
</WebHeaders>
</HttpResponse>
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
<s:Header></s:Header>
<s:Body>
<s:Fault>
<faultcode xmlns:a="http://schemas.microsoft.com/net/2005/12/windowscommunicationfoundation/dispatcher" xmlns="">a:InternalServiceFault</faultcode>
<faultstring xml:lang="en-US" xmlns="">The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute
or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.</faultstring>
</s:Fault>
</s:Body>
</s:Envelope>
</MessageLogTraceRecord>
Try to understand but could not understand because i'am new to wcf services. Please help me to find the error details.
Thanks in advance
Regards
rax227

Hi Mohan,
I didn't use Fiddler before, I just download and use it but how to see the request message from this software?
I have logged the request to event log before send to web service and copy this request from event log to testing with soapUI, so I don't think have between the actual messages being sent to your client via orchestration and soapui. In the log Response shape
I see the fault response in event log.
You can see
this link to know how to use fiddler. As I suggested above the error you need to check is at the server side who is hosting the service( your party ) because you are getting fault response properly from them. The webservice you are calling seems to look
like WCF service too. Your life would have been so easier if you could ask them to have firewall open from your dev box to their dev server so that you can use use "Add Service Reference" wizard, that even they have .NET wcf service too.
Did you by any chance manage to talk to them what they are getting or if they can increase the exception details in the fault message for you?
If this answers your question please mark it as Answer and if this post is helpful, please vote as helpful. Thanks !

Problem with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?

Hello,
my problem is with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?
Normally that i followed all instructions from your support site, and that i tried many things, but nothing helped :( !?
my .json file isn't corrupted cause it was saved on another partition before formatting my OS.
Please don't tell me that my bookmarks are lost :( cause i had many important things in that bookmarks, on 100.s pages :( ....
Thanks in advance!
Sincerely,
hoho33

"
Can you restore that JSON backup in a new profile?
Did you make sure that it is really a JSON backup and that there is no missing or hidden other file extension?
A JSON backup starts with: {"title":"","id":1,"dateAdded"
A HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>
You can try if you can restore that JSON backup in a new profile.
Create a new profile as a test to check if your current profile is causing the problems
See Basic Troubleshooting: Make a new profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Please for administration of this support site, make possibility to quote someone's answer, on this way is dificult to answer somebody who wrote some suggestion!
No, i can't restore JSON backup in new profile, even on fresh installed OS XP SP3, with fresh installation of latest version of firefox!
MAN I TOLD YOU 10X IT'S 200 % JSON BACKUP FILE!!! I'M NOT IN IT FROM YESTERDAY, I WORK IN IT 12 YEARS!!!
I tried restoring json backup in new profile, but nothing, i couldn't restore, cause that stupid error from screen shot which i posted again appears !
Man i'm not totally noob i repeat 2nd time here, and normally that i know to create new profile, and that i tried that, but that didn't help!
I can't believe that FIREFOX has not good support team, and doesn't care for yours users, this will not give me more reason to use in future firefox
like borwser, if i don't have good support, and when i have problem like this, to loose all my very important bookmarks and passwords on them, and
firefox support won't to help me to solve my problem!
If somebody from firefox support team read this, i can give you Remote desktop access to my computer to try solve this problem, like other serious company
like HP, Dell , etc. give remote desktop support to their users!
Corel are you from firefox support team? Please don't write same suggestions, cause i know to read, and i understand well if you write once some suggestion!
Greetzz

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I have 2 listboxes. First listbox populated using Group Number. Second Listbox should contain all account numbers corresponding to the Group Number selected in the first listbox, I need to do this without processing the query. I tried this way :
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Edited by: user13386590 on Jul 12, 2010 9:32 PM

Why do you want to do this without processing a query.
Each time you execute the script RefreshAvailableValues you are essentially executing a query...look at the Query log.
As for the issue in # 4 you will want to change the properties on the Data Model. From menu select
DataModel
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--- below is from 11.1.1.1 help
Data Model Options: Filters
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Wayne

Since upgrading to FF 4, I have constant crashes (updating graphics drivers did not help). now all my bookmarks are gone. When I try to restore them, I get error message: "Unable to process the backup file".

Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.

I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
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Hello,
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You still didn't answer for Michael the version of 7 At one time adobe prodived and standrad version and a pro version. Standard basically done the same thing as the Print to PDF feature in the Print Menu (of the Macintosh).
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Hi all,
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[ Di Nov 16 15:54:28 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,g$eval,103,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:g$eval:populating ContainmentAG attributes, begins...
[ Di Nov 16 15:54:28 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,110,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,collection from the device begins...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,147,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,collection from the device successful...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,149,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,population begins...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,216,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:Before method getSlotsConfiguredStatistics
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,225,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:After method getSlotsConfiguredStatistics
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,245,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,population completed...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,g$eval,105,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:g$eval:populating ContainmentAG attributes, ends...
[ Di Nov 16 15:54:43 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,477,DP time is 15 seconds for 9.152.255.101
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.util.logger.RMELogger,770,com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange,effect,33,Unexpected error :com.sybase.jdbc2.jdbc.SybSQLException: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.sybase.jdbc2.tds.Tds.processEed(Tds.java:2834)
    at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2156)
    at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
    at com.sybase.jdbc2.jdbc.SybStatement.executeLoop(SybStatement.java:1766)
    at com.sybase.jdbc2.jdbc.SybStatement.execute(SybStatement.java:1758)
    at com.sybase.jdbc2.jdbc.SybPreparedStatement.execute(SybPreparedStatement.java:619)
    at com.cisco.nm.rmeng.inventory.ics.dbrep.DBRecord.insert(DBRecord.java:50)
    at com.cisco.nm.rmeng.inventory.ics.util.ICSDatabaseConnection.insert(ICSDatabaseConnection.java:91)
    at com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange.effect(AddInvChange.java:29)
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:394)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor,448,ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
com.sybase.jdbc2.jdbc.SybSQLException: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.sybase.jdbc2.tds.Tds.processEed(Tds.java:2834)
    at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2156)
    at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
    at com.sybase.jdbc2.jdbc.SybStatement.executeLoop(SybStatement.java:1766)
    at com.sybase.jdbc2.jdbc.SybStatement.execute(SybStatement.java:1758)
    at com.sybase.jdbc2.jdbc.SybPreparedStatement.execute(SybPreparedStatement.java:619)
    at com.cisco.nm.rmeng.inventory.ics.dbrep.DBRecord.insert(DBRecord.java:50)
    at com.cisco.nm.rmeng.inventory.ics.util.ICSDatabaseConnection.insert(ICSDatabaseConnection.java:91)
    at com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange.effect(AddInvChange.java:29)
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:394)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,861, Exception occured in process method while processing: 9.152.255.101 ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
ICSException :: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:463)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
I don't know where the German error message comes from. The whole system is English. Translation is: "ASA error -192: primary key for table 'PhysicalElement' isn't distinct'
Thanks for your help!
Alex

Well known issue in LMS 2.6. Most likely you are hitting CSCsm97530. As a temporary solution you could remove and re-add problematic device from CS. To get a permanent fix you need a patch (provided by TAC).

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