Unable to purchase anymore

I am trying to purchase something from the app store.
When I click on buy a screen tells me that my billing info has changed and I need to approve the changes.
The screen that I am then taken to shows my account details which is correct.
I approve the account and nothing happens. My purchase is not made.
If I click on buy again the same thing happens again and again and again.
What's the problem?

Try:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
If you are the original purchaser and have proof of purchase
Make an appointment at the Genius Bar of an Apple store.
  Apple Retail Store - Genius Bar
Also, Apple may be able to help via email or phone. See:
Apple - Support - iTunes - Contact Us

Similar Messages

  • TS1702 I purchased an app with my credit card now I'm unable to get anymore apps. Any suggestions?

    I purchased an app with my credit card now I'm unable to get anymore apps. Any suggestions?

    You haven't been making in-app purchases within the app, and nobody else has access to your account or iPhone and might be playing the game ? You can turn off in-app purchases on your phone via Settings > General > Restrictions. Don't know what you mean by 'why does itunes keep the available for other customers'
    Is this how you've been contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption ?

  • TS1702 My iphone has displayed a warning message two days ago that if i dont ..... i cannot purchase anymore applications but I could not read the first sentence and now I am unable to purchase

    My iphone has displayed a warning message two days ago that if i dont ..... i cannot purchase anymore applications but I could not read the first sentence and now I am unable to purchase

    That error message suggest you have a permissions issue. Make sure you have full read/write privileges for the Drive/ Folder location that you are copying the files to. 

  • Unable to purchase itunes gift card

    Why I can't purchase itunes gift card anymore?
    I've been purchased -+ gift card, but now I can't purchase any gift card..
    It says unable to purchase itunes gift card at this time  please try again later..
    How to solve this problem? Why I can't buy more gift card?
    And when I'm trying to create new id, when I sign in with diferrent id and want so send gift card, it says unable to purchase , please contact apple support..

    You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact the iTunes Store.
    Regards.

  • Unable to purchase apps

    It wont let me purchase apps on my ipod touch. I try download or install an app and it doesnt do anything just says waiting and does nothing. The only way to clear it is to re start and when i do that i get an unable to purchase messgae. Is ther a fix to this problem available?

    Try uninstalling then re installing ovi app store
    Failing that try hardware resetting your phone
    Make sure you have set up your wifi connection first, and set it as priority 1 in destinations in connection manager.
    I have had so many problems with nokias, it just feels like it will be a bit hit and miss as to weather anything works.
    I used an android for a little while and even the cheapest (t-mobile pulse mini) was so much smoother and more reliable.
    Every time I needed help I found the fastest solution off other fraustrated nokia users, never off the company itself. Get an Android next time, the only thing nokia does well are small, cheap dumbphones.

  • I have an ipad2 with wifi and 3G.  My wife and I are traveling in France (Nice) then into Italy.  We are unable to purchase a data plan because our Verizon IPad will not accept a sims chip...we are told.  We were advised that this model wound work in Euro

    I have an ipad2 with wifi and 3G.  My wife and I are traveling in France (Nice) then into Italy.  We are unable to purchase a data plan because our Verizon IPad will not accept a sim chip...we are told.  An Apple store employee here said this model is good only in the US. The iPads here take a sim card. We were advised by an Apple Store Employee at home that this model would work in Europe and that we could buy our service here.  That does not seem to be the case.    We have been told that we must invest in a modem at 200.00€ and then purchase a separate service plan for each country. We can use the free wifi wherever it is available but we cannot connect to the outside world when out of range. Is there anything else we can do?
    Thanks, John

    Unfortunately, no other solution is available.
    Hope this helps

  • I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

  • HT5622 Unable to purchase

    When trying to purchase apps I get a box that says unable to purchase. I have multiple devices using the same Apple ID and all are working except for my iphone 5s. I have tried to sign out of iTunes and App Store thru the settings but now I can't sign in.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support. Ask
              to speak to Security Support.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I am unable to purchase as I cannot complete the address as it is asking for a USA adress and not a GB address. How do I overcome this?

    I was unable to purchase music as the billing address prompt was for the USA. As I am purchasing from England how do I overcome this? Is there a prompt to change the billing adress to GB and form $ to £.

    No, I did not have to purchase the upgrade. But here is what I believe my
    error was: earlier today, I upgraded to LR 5.6 on my laptop. Then I
    upgraded to the same on my desktop, but became confused and installed it
    TWICE.
    Is this the reason that Adobe is asking me to license Lightroom and to come
    up with a serial number? (I have my serial # from LR4, but it does not do.)
    Should I try to deactivate LR 5 and then try again to upgrade to it?
    Or am I still confused and need to purchase the LR 5.6 upgrade? Thanks for
    your help.
    On Thu, Aug 21, 2014 at 5:44 PM, John Waller <[email protected]>

  • I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, now what??

    I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, change language setting. Now what???

    This sorted it for me:
    Backup your iPhone to iCloud (I believe backing up to iTunes will work too). Now go to "Settings --> General --> Reset --> Erase All Content and Settings" to completely restore your iPhone to factory settings. Assuming you've backed up to iCloud, you'll be asked when setting up your iPhone if you want to restore from an iCloud backup. Choose that option and once your iPhone has restored itself from your backup, this annoying problem will finally be gone! (was for me anyway).
    To restore from an iTunes backup, connect your iPhone to your computer, load iTunes. Click the File menu and select Devices > Restore from Back up.

  • I get a pop-up window on top of the iTunes sign-in box saying "unable to purchase"

    Sometimes this box pops up when I choose an app to purchase. I tap the install box and the sign-in to iTunes box opens. At the same time another box pops up on top of the sign-in box that says "UNABLE TO PURCHASE Angry Birds Seasons cannot be purchased at this time.  Please try again later." I then have to say "cancel" before I get back to my original sign-in box and proceed with my download. I have Angry Birds installed, have had it for several months.  I deleted Angry Birds but that didn't help. I signed out of iTunes store and that didn't help. I did a restart of my iPad and that didn't help and I also did a reset from settings.  It is annoying to say the least and I know this is not supposed to be. It's like something is stuck somewhere I between the iPad and iTunes. It doesn't happen on my iPhone or on my computer when I access iTunes, only the iPad.

    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    *http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Unable to Purchase: "APP" could not be purchased at this time. Please try again later.

    Everytime I've tried to purchase an app since downloading IOS 7 (don't get me started on the oh-so-many things that don't work with this new operating system, although this one really ticks me off) I can't download a single app from the app store. The message (above) is what I get with "APP" being the actual name of the app (ie. "Instagram"). The apps I already have on the phone will automatically update without a problem, this has to do with the actual new purchases (either free or paid) that I would like to make. I currently have the most up-to-date version of IOS 7 v. 7.0.4
    I have tried to do the following to no avail:
    1) A soft reset: Holding the top bottom and the home button simultaneously until the phone powers itself off and automatically comes back on.
    2) Signed in and out of my Apple iTunes account.
    3) Signed out of my Apple iTunes account, did a soft reset, signed back in once the phone powered back up.
    4) Changed the credit card information to a different credit card just in case for some strange reason Apple didn't like my credit card.
    Any suggestions that anyone else may have (and please don't link to a troubleshooting article, those are hardly helpful) would be great. I've looked through Apple's support communities and haven't found a single answer to this question, although I've seen similiar questions and no real answers thus far.
    Thank you.

    I also have the same issue. Unable to easily purchase apps from the app store. Get the unable to purchase app purchase, followed by a never ending spinning circle next to the app title. I've discovered that closing out of the app, and attempting to redownload from the purchase list usually works.
    Apple has really screwed up the user experience with ios7. This is inexcusable. A $600 device that is supposedly state of the art, and you have to try several work arounds to download apps is tragic. If Steve Jobs were around, several heads would have rolled by now. This needs to be fixed now, not in February, not in March.

  • What's wrong with IN-APP PURCHASE??? all of a sudden i couldn't do any IAP purchase anymore????

    what's wrong with IN-APP PURCHASE??? all of a sudden i couldn't do any IAP purchase anymore????

    Please note that your post is already buried in the old pages of the forum.
    Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
    BOILERPLATE TEXT:
    Note that because this is boilerplate text, not all points may apply to any given, specific poster.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • With this computer I am unable to purchase anything at the iTunes store. The message is: We could not complete your iTunes store request. An unknown error occurred (-1202).  There was an error in the iTunes store. please try again later.

    I am unable to purchase anything at the iTunes store with this computer. The message is:
    "We could not complete your iTunes store request. An unknown error occurred (-1202).
    There was an error in the iTunes store. please try again later."
    I always need to go back to my older laptop to purchase anything.
    Can anyone help?

    I get the error
    we could not complete your itunes store request unknown error occurred 50
    I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
    I have tried disabling my firewall, but nothing changes.

  • How can I take out my credit card number from purchasing anymore app

    How can I take out my credit card number from the App Store to prevent purchasing anymore apps

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

Maybe you are looking for

  • "No sim installed" error after updating to iOS 5.1

    A notification popped up this morning asking me to update to iOS 5.1 so I updated it. Once I downloaded and installed it, it said "no sim installed". I have rebooted my phone, taken out and put back in the sim but the error message remains. I can't m

  • When I try to open emails from Gmail in Firefox they do not show, don't have this problem if I open it in IE. Any help with this?

    Emails in the inbox are displayed normally, however when I try to open an email, it is as if there is nothing there.. print screens below: Firefox inbox is fine: http://img707.imageshack.us/img707/7695/86551771.jpg Firefox opens email, nothing is see

  • Read ICC profile information of an image

    Dear community, for my further implementation I need some information about the ICC profile used for an actual image edited inside Photoshop. How can I read the ICC informations about an image? I am implementing an export plug-in and found some ICC c

  • Recording in FLAC : Audigy 2

    [color="#000066"]Hi[color="#000066"]?[color="#000066"]I want to rip CDs into FLAC format. Whilst?newer versions of MediaSource can play FLAC format files, I do not know how to record in FLAC using MediaSource.[color="#000066"]?[color="#000066"]If I u

  • HELP !!! desperate to find out what i am doing WRONG

    I have been using A Prem cs4 and set up Encore to make dvd. I have made 20 timelines within Encore. Is this OTT? I am sucking the memory out of my computer and so I can't get audio on some items with project. I have 2 hard drives to store footage and