Unable to purchase app using touch id

I've done the setting and the Touch ID works for unlocking my iPhone. But when I tried to purchase or download app, I can't use the Touch ID way same as unlocking the iPhone. Did I miss some settings? Anyone managed to use the finger print to make purchases?

Per the iPhone 5s: Using Touch ID overview: http://support.apple.com/kb/HT5883
Note: Touch ID cannot be used for purchases if Require Password in Settings > General > Restrictions is set to Immediately.
Hope this helps!

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Droid 3 - Unable to connect to AT&T U-verse wireless network and unable to download apps using 3G

Hi,
I just purchased a DROID 3. It will not connect to my home network which is AT&T U-verse. It goes through the authentication process and then Wi-Fi shows as disconnected and the network shows as disabled. Everything else is connecting to the router just fine, computers, printers, blackberry. I have toggled wi-fi on and off and get the same result.
I was able to connect to other wireless networks, AT&T DSL, mobile hotspots, just not AT&T U-verse.
In addition, I am unable to download apps using the 3G network.
Any solutions out there?
Thanks

masirider wrote:
Thanks for responding. I've tried all of those already. I've also manually configured my home wi-fi connection via "Add Wi-Fi network. It still goes through the authentication process and disconnects.
Is there something that needs to be configured on my router. It's a 2Wire 3800HGV-B.
Regarding downloads, I have a gmail ccount. The message is that I need a Wi-Fi connection in order to download.
Thanks
On my router, it is set to accept connections only from devices (MAC Addresses) I allow. Maybe you have yours set up that way.
Also if you have a passcode on the router, you will need to search for the device, then add the passcode to your phone.

HT201272 Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?

Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, now what??

I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, change language setting. Now what???

This sorted it for me:
Backup your iPhone to iCloud (I believe backing up to iTunes will work too). Now go to "Settings --> General --> Reset --> Erase All Content and Settings" to completely restore your iPhone to factory settings. Assuming you've backed up to iCloud, you'll be asked when setting up your iPhone if you want to restore from an iCloud backup. Choose that option and once your iPhone has restored itself from your backup, this annoying problem will finally be gone! (was for me anyway).
To restore from an iTunes backup, connect your iPhone to your computer, load iTunes. Click the File menu and select Devices > Restore from Back up.

Unable to Purchase: "APP" could not be purchased at this time. Please try again later.

Everytime I've tried to purchase an app since downloading IOS 7 (don't get me started on the oh-so-many things that don't work with this new operating system, although this one really ticks me off) I can't download a single app from the app store. The message (above) is what I get with "APP" being the actual name of the app (ie. "Instagram"). The apps I already have on the phone will automatically update without a problem, this has to do with the actual new purchases (either free or paid) that I would like to make. I currently have the most up-to-date version of IOS 7 v. 7.0.4
I have tried to do the following to no avail:
1) A soft reset: Holding the top bottom and the home button simultaneously until the phone powers itself off and automatically comes back on.
2) Signed in and out of my Apple iTunes account.
3) Signed out of my Apple iTunes account, did a soft reset, signed back in once the phone powered back up.
4) Changed the credit card information to a different credit card just in case for some strange reason Apple didn't like my credit card.
Any suggestions that anyone else may have (and please don't link to a troubleshooting article, those are hardly helpful) would be great. I've looked through Apple's support communities and haven't found a single answer to this question, although I've seen similiar questions and no real answers thus far.
Thank you.

I also have the same issue. Unable to easily purchase apps from the app store. Get the unable to purchase app purchase, followed by a never ending spinning circle next to the app title. I've discovered that closing out of the app, and attempting to redownload from the purchase list usually works.
Apple has really screwed up the user experience with ios7. This is inexcusable. A $600 device that is supposedly state of the art, and you have to try several work arounds to download apps is tragic. If Steve Jobs were around, several heads would have rolled by now. This needs to be fixed now, not in February, not in March.

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, managed to reset but still unable to purchase apps from itunes store. Any good suggestion to fix this problem?

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks

Contact itunes support:
http://www.apple.com/support/itunes

How to fix "unable to purchase app at this time" issue

Since updating to IOS 7, I have been unable to download from the App Store. The message "unable to purchase app at this time, please try again later" appears and app's will not download.

Is your Device Jailbroken? Not that anyone would admit to it publically, but I think that is the root of your problem. Jailbroken apps like AppCake will cause problems. Good luck.

Unable to purchase apps

It wont let me purchase apps on my ipod touch. I try download or install an app and it doesnt do anything just says waiting and does nothing. The only way to clear it is to re start and when i do that i get an unable to purchase messgae. Is ther a fix to this problem available?

Try uninstalling then re installing ovi app store
Failing that try hardware resetting your phone
Make sure you have set up your wifi connection first, and set it as priority 1 in destinations in connection manager.
I have had so many problems with nokias, it just feels like it will be a bit hit and miss as to weather anything works.
I used an android for a little while and even the cheapest (t-mobile pulse mini) was so much smoother and more reliable.
Every time I needed help I found the fastest solution off other fraustrated nokia users, never off the company itself. Get an Android next time, the only thing nokia does well are small, cheap dumbphones.

Unable to download apps using 3G, wifi download is working.

Hi, I am using iphone 4s, i os 7.0.2 and I am unable to downlaod apps thru app store using mobile internet. But my mobile internet is working fine. I can use it for email, facebook 9gag etc. Application download process is working fine when I am using wifi. I tried to reset all the settings twice, remove the sim card change the settings.
Somebody please help me.

You can get compatible Apps for iOS 5.1.1 following a few steps.
You'll need to download the App you want to a computer running iTunes using the same Apple ID you use on the iPad.
Once that is done you can go to the Purchased Tab in the App Store App and find the App you just downloaded to iTunes. Tap on the cloud icon next to it to initiate the download.
You will get the prompt saying its not compatible, but if there's a compatible version available it should tell you you can download the compatible version instead.
App Store: Install the latest compatible version of an app
http://support.apple.com/kb/ht5919

HT204053 My wife and I have one Apple ID through which we have individually purchased apps using our own iPads. We both now have our own iCloud accounts. How do we separate the original apps between the two iCloud accounts? Will we lose any apps in the pr

My wife and I have one Apple ID through which we have individually purchased apps for her iPad and my iPad 2. We both now have individual iCloud accounts, and she now has an iPhone. For business reasons we now have to separate the apps under our individual iCloud accounts, but will maintain a single Apple ID for purchases. How can we separate the apps?

Hi Shadow,
The apps are forever tied to the Apple ID that they were purchased under. Your iCloud accounts are also Apple IDs, so although you can sync the apps to your individual device via iTunes, you will be syncing them to the devices, not to iCloud.
Since you are still purchasing everything under one Apple ID, then I'm presuming that they live in a single iTunes library on your computer or Mac? If that is the case, then you would just want to:
Hook up a device to the Mac or computer
Select the device when it shows up under devices
Once selected, the Device Profile screens display to the right - click on the Apps tab, and select which ones you want on that device.
Also check all the other profile pages to make sure they are set up to sync the things you want to sync to that device.
On the info page, you will see that you can sync Contacts & Calendars via iCloud or via iTunes. If you want a single source for contacts & calendars for both of your devices, sync them via iTunes. If you want your own sets of contacts & calendars, sync them via iCloud.
Do you have iCloud set up on the computer or Mac? If so, which iCloud account are you planning on using?
Some of the decisions you will want to make will depend on how you have your computer or Mac configured in conjunction with iTunes. One Apple ID, but one or two User Accounts for the computer or Mac? iCloud on the computer or Mac? What do you want to share and to not share?
Post back with any questions.
Cheers,
GB

HT1420 I previously purchased apps using my hotmail email address as my Apple ID.Now that hotmail has joined skype, I changed my email address to gmail & updated my email details on my Apple ID for my new Gmail account.How do I transfer previous purchases

I previously purchased several apps from the app store using my AppleID which was using my previous hotmail email address details. Now that hotmail is joined with Skype, I changed my email address to Gmail and then updated the information for my AppleID. Now when I view the purchase History using the new email
address to sign in to my AppleID, I cannot view the previous purchases which I had when I had a Hotmail account. I can only view recent purchases and furthermore I cannot print the list of items purchased. I have been able to download / update previous purchases and download them again by signing in with
my previous AppleID information but I want to know how I can transfer the information to my new account. Another problem I am having is that it shows there are 3 pages of purchases but I cannot view the 3rd page.

You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

How can i purchase apps using credit card

i cannot purchase apps from store using credit card
"your payment metod is declined" this message appears
what shoul i do

The following previous discussion of a similar question may help: https://discussions.apple.com/message/24707542#24707542

Unable to purchase app pop up box

When i purchase an App on my ipad from the store or update an App a box appears on the screen which says 'unable to purchase "connect 4" and 10 other items could nt be purhased at this time, please try again later. I select ok from the box and the App downloads continue as normal.
Although the Apps continue to download ok it is annoying to have this box appear wrongly each time.
How do i stop this box from appearing, any reasons/solutions for this would be grateful, thanks.

Is the app still available in the app store?

Unable to purchase app

Is anyone having issues with purchasing apps via iTunes??? Keep receiving errors. thanks.

Hi Avinash.N ...
That app is no longer available from the Mac App Store.
In the future, be aware that your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The $1.00 charge is just an "authorization hold" and will be credited to your account usually within 24 to 72 hours. Apple "verifies" all transactions.
iTunes Store & Mac App Store: About credit-card authorization holds
--The iTunes and Mac App Store are one in the same.

How to purchase app using different apple id

Hello -
I searched for an answer to this question, but couldn't find it. Is it possible to purchase an app using a different Apple ID than the one I currently use? I don't want to change the Apple ID of my iPhone, I just want to pay for a particular app using a different Apple ID (which is already established).
Thanks
iPhone 5s, iOS8

Hi, Ethan -
I just tried to sync my iPhone using iTunes, and it said that the app I downloaded under the alternate apple ID can't be backed up because my computer isn't authorized. Do you know if it's possible for iTunes on my computer to have two authorized apple ID's, or will that cause problems?
I dug around on the Apple's website and couldn't find anything that directly addresses this question.
Thanks!
Doug

Unable to purchase app using touch id

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