Unable to purchase from Itunes as credit card processing error continues to come up

Is anyone having problems purchasing from Itunes today?  I was able to easily yesterday but unable to from my Mac, from my PC or from my iPad.

You're right about the lack of support for Itunes. They say they will answer emails with support questions but its been over a week and I have yet to get a response. I was able to download a movie last night and thought the problem was resolved but am getting the same error message again today. You'd think Apple might want to resolve this as it as I am trying to spend money at the Itunes Store. The message tells me to contact Itunes -- have tried every way possible to do that and no response!

Similar Messages

  • HT1689 Why do I keep getting unable to purchase from iTunes Store try again later ?

    Why do I keep getting unable to purchase from iTunes Store try again later ?

    Hi Nanas12,
    Thanks for visiting Apple Support Communities.
    If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jeremy

  • HT4623 Why do I keeping  "unable to purchase from iTunes Store now try later"

    Why do I keeping  "unable to purchase from iTunes Store now try later"

    Hi Nanas12,
    When troubleshooting iTunes Store connection issues, the following articles provide the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    - Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
              Note: Time Zone may list another city in your time zone.
    - Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    - Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
              Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    - Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
    - Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    - Try resetting (turning off and then on again) your Wi-Fi router.
    - If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • Unable to purchase from iTunes Mac or upload to iCloud.

    I am unable to download purchases from iTunes or upload tracks to iCloud.
    When uploading to iCloud, I get the error:
    We could not complete your iTunes Store request.
    An unknown error occurred (-3231).
    There was an error in the iTunes Store. Please try again later.
    When attempting to make a new purchase, including free items, in iTunes, I get the error:
    We could not complete your iTunes Store request.
    An unknown error occurred (-45054).
    There was an error in the iTunes Store. Please try again later.
    Downloading updates or tracks from iCloud works fine. Purchasing from the iOS App Store or iTunes via iPhone or iPad works fine.
    iDeas?

    This is one of the rare occasions when you should run Repair Permissions (not Repair Disk) in Disk Utility. Ignore the many false warnings that it produces. If there's no change, follow the instructions in this support article.

  • Unable to purchase from itunes due to security question page

    I am unable to make a purchase from ITunes as Apple prompted a new security question page, and I get an error upon completing it: An error occurred we could not save your changes.
    Help!

    People have resolved this issue by updating their age to over 21

  • Unable to purchase products on new credit card

    Help me pls!  I changed my credit card for payment on my iPad, but when I try to purchase anything from apple, ie. apps, tv, etc. the prompt tells me to contact iTunes support.  I need this fixed today please.  Thank you very kindly.  Tamiko from Canada

    Tamiko I wish their was a "silver bullet" for this...but you better contact iTunes Support as instructed...
    http://www.apple.com/support/contact/

  • Unable to Purchase from iTunes!!

    What's going on with the iTunes store? I've tried 2 different cards to purchase- a credit card that keeps being declined (and yes, there's ample credit on it), and a Debit card which wont work either! A message keeps popping up saying something like "an error or omission in your details, please correct highlighted details" but nothing is highlighted and all the details are correct. Only had my iPhone for 2 days and I've had a titfull already.

    Who did you try to send an email to ? You should be able to contact iTunes Support (these are user-to-user forums) by going to that link and selecting your country, or a more direct link is : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How to buy from itunes without credit card

    instead of having to use a credit card can't i just buy whatever i want and each month i get a bill from itunes? i don't have a credit card and i don't want to have to go to best buy every time i want to buy something.

    i don't have a credit card and i don't want to have to go to best buy every time i want to buy something.
    It's possible to set up an account without a credit card by using a gift card or gift certificate. There's some information on how to do that in the following document:
    iTunes Store: How to redeem an iTunes Gift Card
    (Or did you mean you don't want to go into Best Buy to get a gift card every time you wanted to buy something at the Store?)

  • Purchase from a stolen credit card

    Hi, a friend of mine told me he can get me 1000 tokens for "free" in Top Eleven
    I told him its not possible, he did it, and afterwards i realized he used a stolen credit card for it.
    The "friend" is no longer a friend but he stolen another friend's credit card for his stupid acts.
    My question is if this is possible to cancel the purchase and get him his money back?
    Cause i dont want any connection to this fraud.

    This is something the issuer of the credit card needs to handle. The friend whose credit card was stolen needs to talk to his credit card company. Since you did not make the purchase yourself, there is no way you can "refuse" or cancel the gift.
    Regards.

  • HT204088 Unable to purchase from itunes

    Why do I get msg "your itunes has been disabled" when I try to buy from itunes music?

    Contact support by clicking on support at the top of the forum and then contact us at the bottom left on the page that opens.

  • My songs purchased from iTunes keep showing as processing or waiting.

    I Am a new user of iPad mini. Have purchased songs in iTunes and they just show as processing or waiting. Have got cookies on safari set to not from third parties etc. totally not a tech person so need basic help please.

    Hey there Eb69,
    It sounds like you have some purchses that seem to have been interupted when they were downloading. I would start by using this info to resume the downloads:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
    From: iTunes: How to resume interrupted iTunes Store downloads
              http://support.apple.com/kb/ht1725
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Will NOT let me purchase from iTunes, I switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.

    switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS3297 Can I reset my security questions? I forgot them and is unable to purchase from iTunes. HELP!

    Well so I made my iTunes account a long time before I had an iPhone4s, now I have the iPhone with money on my iTunes account but can't buy anything because I can't remember the security questions, HELP PLEASE!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Keep getting error -45054 when trying to make a purchase from iTunes.

    Whenever I try to make a purchase from iTunes, I get a -45054 error.  On the Mac, this error is tied to disk access rights; my problem is not the same.  Any ideas?  Thanks

    lydia
    we need much more info
    Quoted from  Apple's "How to write a good question"
       To help other members answer your question, give as many details as you can.
    Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
    Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
    Describe the problem, and include any details about what seems to cause it.
    List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
    ÇÇÇ

  • When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    Hi Angela1313,
    I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
    iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Learn more
    Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

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