Unable to purchase from iTunes Mac or upload to iCloud.

I am unable to download purchases from iTunes or upload tracks to iCloud.
When uploading to iCloud, I get the error:
We could not complete your iTunes Store request.
An unknown error occurred (-3231).
There was an error in the iTunes Store. Please try again later.
When attempting to make a new purchase, including free items, in iTunes, I get the error:
We could not complete your iTunes Store request.
An unknown error occurred (-45054).
There was an error in the iTunes Store. Please try again later.
Downloading updates or tracks from iCloud works fine. Purchasing from the iOS App Store or iTunes via iPhone or iPad works fine.
iDeas?

This is one of the rare occasions when you should run Repair Permissions (not Repair Disk) in Disk Utility. Ignore the many false warnings that it produces. If there's no change, follow the instructions in this support article.

Similar Messages

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    Why do I keep getting unable to purchase from iTunes Store try again later ?

    Hi Nanas12,
    Thanks for visiting Apple Support Communities.
    If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jeremy

  • HT4623 Why do I keeping  "unable to purchase from iTunes Store now try later"

    Why do I keeping  "unable to purchase from iTunes Store now try later"

    Hi Nanas12,
    When troubleshooting iTunes Store connection issues, the following articles provide the best information:
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    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    - Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
              Note: Time Zone may list another city in your time zone.
    - Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    - Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
              Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    - Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
    - Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    - Try resetting (turning off and then on again) your Wi-Fi router.
    - If the issue persists, try troubleshooting your Wi-Fi networks and connections.
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  • Unable to purchase from Itunes as credit card processing error continues to come up

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  • Why can't I play an old movie purchased from iTunes and later uploaded to iTunes from an external hard drive on my Apple TV?

    I bought Ratatouille some years ago from iTunes downloaded onto a 1st gen Apple TV, and subsequently to an old MacBook.  I had backed that MacBook up to an external HD.  A couple computers from that time and now I have a new gen ATV.  I noticed that all my old movies showed up to stream on the new ATV's system except Ratatouille.  So today I decided to upload the movie onto my new MBP's iTunes.  But the movie won't show up on ATV.  Again, this is an iTunes-purchased movie so it has nothing to do with format.  I can play the movie through "home sharing" but I shouldn't have to leave my MBP open to play the movie - it should be available on my "purchased" selection that can be played at any time.  Any suggestions how to resolve this issue?  Thanks in advance for your help.

    Ok, best to contact itunes then so they can look into it

  • HT204088 Unable to purchase from itunes

    Why do I get msg "your itunes has been disabled" when I try to buy from itunes music?

    Contact support by clicking on support at the top of the forum and then contact us at the bottom left on the page that opens.

  • Unable to Purchase from iTunes!!

    What's going on with the iTunes store? I've tried 2 different cards to purchase- a credit card that keeps being declined (and yes, there's ample credit on it), and a Debit card which wont work either! A message keeps popping up saying something like "an error or omission in your details, please correct highlighted details" but nothing is highlighted and all the details are correct. Only had my iPhone for 2 days and I've had a titfull already.

    Who did you try to send an email to ? You should be able to contact iTunes Support (these are user-to-user forums) by going to that link and selecting your country, or a more direct link is : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS3297 Can I reset my security questions? I forgot them and is unable to purchase from iTunes. HELP!

    Well so I made my iTunes account a long time before I had an iPhone4s, now I have the iPhone with money on my iTunes account but can't buy anything because I can't remember the security questions, HELP PLEASE!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • CD's not purchased from iTunes but uploaded to iTunes do not show up in the music folder on Apple TV!  How can I fix this?

    CD's purchased from iTunes but uploaded to iTunes do not show up in the music folder on my Apple TV!  How do I fix this?

    You would need to make sure you're accessing the Computers icon. If you are under the Music icon, that will be accessing the cloud and only show iTunes purchases (unless you subscribe to iTunes Match)

  • Error message when I try to download new iTunes as follows iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store

    I am trying to download new version of iTunes from App store having purchased it on my laptop.  When I try to download on my iMac I get the following message:
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    Make a back up of your Library. Now you can update without fear.
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  • My Mac was stolen and I've bought a new one. But how do I transfer my songs off my iPod over to my new Mac? Most are from CD's (not purchased from iTunes)

    My Mac was stolen and I've bought a new one. But how do I transfer my songs off my iPod over to my new Mac? Most are from CD's (not purchased from iTunes)
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    Hello hayesh,
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  • Everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.

    Hi guys,
    I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
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    Ian

    One correction, from the icloud I was not able to listed to the entire song.  So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.

  • TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

    I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

    Welcome to the Apple Community.
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  • HT4539 Unable to make purchases from iTunes store

    I am unable to make any purchases from iTunes store. All I get is
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    I think you'll need to email the iTunes team on this one:
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    You can fill the form at the bottom of the page out

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