Unable to Purchase iPhoto Book

Hi,
I'm trying to purchase a book in iPhoto, but when I click buy book or buy prints, nothing happens. I've tried shutting down my computer and iPhoto, checking my credit card and applie ID info and I recently updated my credit card. Any suggestions?! This is soooo frustrating.
Jenny

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
     User/Home/Library/ Preferences folder.
2 - delete the contents the following folder:
User/Library/Containers/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9,  go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.
NOTE:  Before ordering the book create a PDF copy of it as described in this Apple document: iPhoto, Aperture: Previewing an order in iPhoto or Aperture. Check it for errors and save to compare to the printed copy when it arrives.
OT

Similar Messages

  • We are unable to have iPhoto books shipped into Canada, because the shipping address field will only accept US zip codes. Any solutions?

    We are unable to have iPhoto books shipped into Canada because the shipping address field will only accept US zip codes. Any solutions?

    Have you set the Print Products Store to Canada in the iPhoto Preferences > Advanced Panel? 
    This determines the address format.
    And your billing address and shipping address must be in the same country, as defined for your AppleID and credit card.

  • I am unable to purchase a book. It will not except any of my credit cards

    I am unable to purchase a book. It will not except any of my credit cards.

    this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....

  • Unable to upload iPhoto book to print from iPad

    I have been unable to upload my iPhoto book to print it from my iPad...
    It will go through the process of requesting apple ID password --> verifying my credit card --> then will say "placing order. uploading project"  and look like it is uploading (ie blue bar showing progress) and sometimes this is progressing for hours, but then the app will crash and close down.
    Things I've tried/confirmed so far:  I have the up to date versions of iOS and iPhoto, I have it connected to wi-fi and plugged in, I have closed down all other apps on the iPad
    Has anyone else had this issue? Any solutions?
    Is there a way to upload it from my computer instead? -- I have a PC but have been unable to find the 'book' or photos in iTunes or elsewhere on the computer to even try this...
    Thanks for any help!

    Things I've tried/confirmed so far:  I have the up to date versions of iOS and iPhoto, I have it connected to wi-fi and plugged in, I have closed down all other apps on the iPad
    You have covered most issues, but you do not mention how much free memory you are having on your iPad. Submitting a book for printing need plenty of free memory on your iPad, about the same amount as the combined size of your photos. Could it be, that you are running out of memory?
    Another reason might be an unprintable, corrupted photo in your book.
    Is there a way to upload it from my computer instead? -- I have a PC but have been unable to find the 'book' or photos in iTunes or elsewhere on the computer to even try this...
    To order a photo book from Apple you need an Apple computer or an iOS device.
    To transfer the photos to your PC see:
    http://help.apple.com/iphoto/ipad/2.0/?lang=en#blnkee26bc1f

  • Unable to order iphoto books :(

    Hi,
    I've never had trouble ordering iphoto books before.  In fact, I order one every year on our anniversary.  This year, I have tried to order our iphoto book 5 times and each time it makes it to the uploading page and then freezes.  I have to hardboot my computer in order to exit out of iphoto.  Does anyone know if this is a software glitch or if there is a setting I need to change?  I love ordering iphoto books and feel very discouraged
    Thank you, Jenny

    Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
    If it is correct boot into safe mode and preview again (note that safe mode disables some fonts) and then order while in safe mode
    LN

  • Unable to order iphoto book

    Using iphoto 09 (v8.1.2), created a photo book but when I try to order using the Buy Book option I am unable to get past the order book window. This window shows the order details, it provides a new set up account option but does not provide an existing account option, I already have an existing apple store account. The account window and quantity options are greyed out.

    the answer is
    go to the Apple store and re-enter (do not just verify but re-enter) all of your account information there and try
    Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
    And no it does not screw you up - it fixes the problem
    LN

  • I am unable to purchase photo book an error comes up

    Hi An error comes up when I click on the buy book. An error occured while contacting the Apple Online,please try again.
    many thanks Louise

    I have iphoto '11 version

  • Having trouble purchasing iphoto book, freezes during uploading.

    I am having trouble buying the photo book I created in iPhoto.  Specifically, during the uploading....computer freezes.  HELP

    Boot into  Safe Mode and first preview the book as described in the Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it. If you can preview the book OK and there are no errors (typos are my biggest problem) go ahead and order the book while still in Safe Mode.
    OT

  • Unable to buy iPhoto book

    When I select 'Buy Book' it comes up on screen that shows the cost of the single book, but I do not have any option to choose multiple copies etc (as per the image below) and when I select CHECK OUT, nothining happens. The wheel thing goes for a few seconds, then it just stops.
    I have Photo '11 version 9.4.3
    Any ideas? Thanks
    Sally

    There seems to be a problem with that store.
    Here is a link to the Print Product support in Australia.
    http://store.apple.com/au/help/print_products#create
    I'd try to contact them directly using the contacts at the top of the page or the contact button in the lower left corner.
    You have checked, if your AppleID has an for Australian billing address?
    By all means file a bug report using the Feedback Form: http://www.apple.com/feedback/iphoto.html

  • Won't let me purchase Iphoto book, keeps saying approve billing info and i have!

    i keep trying to order a photo book, but it says assembling and then tells me my billing info has changed and i need to approve it.
    i've don't that so i don't understand what the problem is.  it's a really important book and time sensitive and this has really messed things up

    tried that,   but the "teacher" person was trying to have the info wiped clean and then when i go to buy book then change the account stuff from there...
    i just don't understand step # 7 says there's a place saying "method of payment"   all i can find in the account stuff is 'change billing or address info'
    7) Scroll down to the bottom of the screen to the "Method of Payment" section.
    8) Remove your credit card number, then click on "Continue".
    9) Open iPhoto and select "Buy Book".
    10) Click on "Account Info" (or "Set Up Account" if "Account Info" is greyed out)
    11) Enter in the same Apple ID and password you used to sign in to the Apple Store.
    12) You will be prompted to go through three different steps to enter in your billing information.
    13) Submit your order."

  • Unable to buy iPhoto book...need it for christmas!

    I have been trying to buy my photo book as a christmas present.  First order went through and got cancelled without me doing anything and the apple store saying they couldn't see the problem then my second order wont go through as they said it failed on upload, even though it said it had been accepted. anyone any ideas?

    Boot into Safe Mode and try again.

  • Unable to buy iPhoto book - HELP

    I have been trying to buy a book project I have made in ipohoto. But when it's come to processing to upload the book it's freez after awhile .
    I have tried like 6 times and the last time it have been completed apparently !  but froze for no clear reason and gave a message of error and if I would like to try agian or cancel the order .  what should I do ?

    Boot into Safe Mode and try again.

  • How to delete app error message.  This appears when I try free apps.  "says, unable to purchase a certain book and 4 others".  Have reset account and credit info.  Any ideas?

    How do I delete error message that says "unable to purchase certain book and 4 others".  Have reset account ant credit info.  any ideas?

    Have you tried tapping on your id in Settings > Stores on your phone and logging ouy of your account and then logging back in and seeing if that 'refreshes' the account on it ?

  • Ordering iPhoto Book abroad

    I'm a .mac member living in Hong Kong, which iPhoto book is not supported over here. Can I still purchase iPhoto Book on line and have it delivered to my friend's place in USA where this service is supported?

    Have just found myself in the same boat - checked the iLife06 page (http://www.apple.com/ilife/iphoto/features/books.html) and couldn't find anything about geographical limitations, so went ahead and prepared a few books. Just hit "buy book" to purchase the first one, and discovered that I couldn't order one from Hong Kong.
    Given the copyright considerations, I can completely understand why I can't purchase music and/or movies from the iTunes music store, but not being able to purchase an iPhoto book makes little sense, and is one of those little things that makes me wonder about the Apple promise that "it all just works together". Given that it's all about being online, I'm not sure why a small postage charge can't fix things.
    Anyway, time for me to go and sulk in a corner...

  • HT1338 is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it says "To update this application, sign in to the account you used to purchase it

    is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it from app store. When I try to do so it says "To update this application, sign in to the account you used to purchase it"
    I have apple ID but after signing into that account too, it does't allow to update. None of the updates for these application are show in software update of late, but it flashes in the dock where app store is . Kindly suggest.

    Should be the account you registered your mac with, and/or the account you used during the setup assistant.

Maybe you are looking for