Unable to purchase January software update

I upgraded to 1.1.4 and got the prompt to purchase the upgrade, I clicked don't remind me at the time (by accident). Now I want to purchase it and I cannot find the buy button or does not show up when I repeat the steps outlined in the troubleshooting guide. Is there a way to enable that button again. When I click ok at the bottom of the software upgrade page it takes me to my home iTunes store, where I cannot purchase or find how to purchase the software.
Help please!!!

Hey Abake,
You can download the iPod touch January Software Upgrade sing this link:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=271872604&s=14 3441
Jason

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Unable to reinstall January Software Update

I recently had to move to a new Mac after installing the January Software Update on the Touch. After ensuring I had all the songs and other content from the old machine I restored the iPod Touch wanting to rebuild all songs etc. from scratch. However, the January Software Update is gone, and I don't find out how to reinstall it.
I have read the support notes that automatically shows up, and checked that I have all the other updates and versions needed.
Every time I access the iTunes Store I am reminded that I can buy the update, but I already did. When I access my account (the same account I used to buy the update - I have only one), I see the purchase in the purchase history, but there is no obvious way to redownload it (the old download was on the old machine). So, I even tried to buy it again, but then the clever shop tells me I have already bought it and gives me no way to buy it again, redownload it or reinstall it. So I'm stuck. I cannot buy it. I cannot redownload it and I cannot reinstall it.
Has anyone an idea for a workaround?
Toralf

The files are on your old Mac.
See this:
The iPod touch January Software Upgrade can only be synced to iPod touch from the primary iTunes library. If the user is manually managing music and video on iPod, this is the computer where they first set up the iPod or first set it up after restoring the iPod. The "iPod touch App Pack 4A93.ipa" file can be copied from the computer where you purchased it to your primary iTunes library computer, and sync the iPod from there.
The file is located here:
Mac OS X:
~/Library/iTunes/Mobile Applications
Windows XP
C:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes\Mobile Applications\
Windows Vista:
C:\Users\[user name]\AppData\Roaming\\Apple Computer\iTunes\Mobile Applications\
Note: These locations are hidden by default in Windows. You can these locations by choosing "Show hidden files and folder" in the View tab of the Folder Options Control Panel.
Once you have copied the "iPod touch App Pack 4A93.ipa" file to the computer with your home library, make a new folder named Mobile Applications in the correct location, and place the "iPod touch App Pack 4A93.ipa" file there. Open iTunes and sync your iPod touch.
Message was edited by: A A P L

Can't sync purchased january software update

Hi. I purchased the january software upgrade but my ipod did not sync it. and the worse thing is itunes store charge my prepaid card.
How can I fix this

I FIGURED IT OUT!!! Uncheck manually manage music after you click on your recently formatted ipod. Then, since you are currently under the summary tab, click on the music, movies, photo, podcasts tabs. Uncheck the sync for all of them. So now that none of your media is set to sync and the ipod is not manually syncing, apply the settings. Then go back to the summary tab and SYNC. VIOLA! I now have the update on my ipod!! GOOD LUCK!

Lost January Software Update, how do I get it back?

Hey ya'll, im new to apple and its products, only be an apple user for 7 months, and am still planning on getting the new iPhone and Macbook Air when I get more money, lol. But, for now, only product i have is iPod Touch, and I just had this problem happen to me and dont know how to fix it. I just scrolled it from an email i sent to their support. Hope you guys can help me fix it.
Thanks
"Hello. I am really confused now, so Ill just get right to it. Last night, when I hooked up my iPod Touch to my computer, my computer first recgnized it, however, when I went to my iPod no movies or no songs were on there. I unpluged it, pluged it back in. Then it says your iPod cannot be recognized, and so I had to format my entire iPod Touch, losing all my settings, and the 2008 January Software Update that I paid $19.99 for. So then, I go back into my iTunes account, after restoring it, and re-syncing all my songs and videos back to the iPod, and it says that I never paid for the January Update ($19.99), which I did, and 3 Metallica songs ($0.99/ea) that I purchased that same day. So then I go and try to put my credit info back on, to "pay" it off again, and it wouldnt let me, and said something about enter a vaild security code, which i did (the 3 numbers on back of credit card at the end in a box), numerous times. I would like to know how do I get my january oftware Upgrade back, as well as my 3 songs I purchased in January 2008."

First, see if the update is gone, or not being utilized:
The iPod touch January Software Upgrade can only be synced to iPod touch from the primary iTunes library. If the user is manually managing music and video on iPod, this is the computer where they first set up the iPod or first set it up after restoring the iPod. The "iPod touch App Pack 4A93.ipa" file can be copied from the computer where you purchased it to your primary iTunes library computer, and sync the iPod from there.
The file is located here:
Mac OS X:
~/Library/iTunes/Mobile Applications
Windows XP
C:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes\Mobile Applications\
Windows Vista:
C:\Users\[user name]\AppData\Roaming\\Apple Computer\iTunes\Mobile Applications\
Note: These locations are hidden by default in Windows. You can these locations by choosing "Show hidden files and folder" in the View tab of the Folder Options Control Panel.
Now, if you can't get this to install, you can try to set your Touch to automatically sync instead of manually sync.
If that doesn't do it, login to your iTunes store account within iTunes, goto your account, and select "report problem"
They should be able to help you with the downloads and the update from there.
Scott

IPod Touch - Reinstall January Software Update

NOTE TO APPLE: Your site is terrible; it's slow and hard to navigate. Also, it is nearly impossible to contact anyone from apple; you have so many webpages that are supposed to help people who are having problems. When really they just deter users from speaking to an actual representative and leaving your customers to fend for themselves, annoyed and angered.
ANYWAY
My problem is this, in March I purchased the January Software Update for my iPod touch. Then for whatever reason, my iPod stopped showing up in iTunes. I was told the only reason to resolve this would be to hard reset my iPod, I did this (it didn't work but the problem was eventually solved)
Now I am faced with the issue of getting the January Software Update back onto my iPod without paying for it again. The purchase shows up in your records, and the file is no longer on my computer.
I purchased it on 03/07/08 at 9:33 PM and I have both the order number and the invoice number for this purchase.
How do I get the software update onto my iPod without paying for it again?

Hi,
Note to ...MITCHELL... thanks for your help.
Zach,
Your upgrade should reinstall if you auto resynch i.e. turn off "manually manage music and video" and synch. I think you have to be logged in to iTunes with your original Apple I.D. also.
If not check to see you have the correct files in the right places, see this post from [A A P L|http://discussions.apple.com/thread.jspa?messageID=6646337&#6646337]
If you don't have the file anymore through OS reinstallation etc. then I believe you can notify Apple through a link on your iTunes purchase page. This answer has been posted elsewhere.
Good luck,
Dud.
Message was edited by: Duddo

Download problem with iPod Touch January software update

Hi, some problems with the software update. Please advise
- Ipod Touch user from australia
- went for holidays in malaysia for a while and purchased the software update via itunes australia
- The download did not start but i was charged $25AUD
- Returned to australia, attempted the download again but failed because itunes stated that the update has already been downloaded.
- Attempted to update the iPod Touch by clicking on "Check for Update" but software has already been updated to the current version (1.1.3).
- The new applications did not appear on iPod Touch.
Thanks in advance!

Hi pdra05,
Do you manually manage your music?
iTunes has to sync to unlock the January software, manually manage music has to be deselected.
Make sure your content on your ipod is backed up before sync.
[Installing and verifying the iPod touch January Software Upgrade|http://docs.info.apple.com/article.html?artnum=307243]
fern

I am unable to download ANY software updates whatsoever...

I am unable to download any software updates, whether it be Microsoft Office, Adobe or Apple updates. I run the update and I always ultimately get a message that there was an error (unspecified) and the update (du jour) could not be downloaded. I'm running Mac OS X Version 10.6.8 and have been unable to update to any newer version as a result of this issue. Any suggestions?

First things first.
Microsoft Office updates you get here:
http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011
Adobe updates you get here:
http://www.adobe.com/downloads/
Apple updates use Software Update.

Getting an error message that unable to check for software update when trying to download new iOS 8.0.2 update ?? Can someone help ???

Getting an error message of unable to
check for software update when trying to update to
ios 8.0.2. Can someone help ??

Howdy there otss1979,
It sounds like you are unable to download the iOS 8.0.2 update either, over the air, or using iTunes. If you are updating the software on your phone in Settings > General > software update I would recommend starting with this article:
Resolve issues with an over-the-air iOS update
If you are using iTunes, I would use this article instead:
Resolve iOS update and restore errors in iTunes
If you are getting a specific error number, the following article will help you get that resolved:
Resolve iOS update and restore errors
If this does not resolve the issue, could you please write the error message you are getting word for word for me?
Thank you for using Apple Support Communities.
All the best,
Sterling

Unable to print since software update last thursday

Unable to print since software update last Thursday

Here's a link that might offer a fix: http://reviews.cnet.com/8301-13727_7-20074767-263/how-to-fix-printers-not-workin g-in-os-x-10.6.8/?part=rss&tag=feed&subj=MacFixIt
There have been a few threads recently about printing problems since the 10.6.8 update. One was several pages long and offered a few other fixes - if I can find it I'll post back.
Edited to add the link to the thread I mentioned: https://discussions.apple.com/thread/3137602?start=75&tstart=0
Worth perusing the whole thread but 'velocius' seems to have posted a solution that has worked for several people (make sure you use the correct entry - 3 from the end of page 6)

HT4623 I am unable to see the software update link under settings.please help

I am unable to see the software update link under settings.please help

Unless you are already using iOS 5, you have to connect to your itunes (on your computer) by cable, and will not have the update option in your iPhone's settings.

January software update unknown error -2

I just bought an iPod Touch and I am trying to apply the January software update. I continually get the error message:
We could not complete your iTunes Store request.
An unknown error occurred (-2).
Any help?

I tried the update on another computer and I got the same error. I also get the error on both computers: from the iTunes Store home screen, when I click on iPod Touch January Software Upgrade I see the error. I think it is some sort of connection problem. Maybe the Apple servers are getting hit with a lot of upgrade requests?

Unable to connect to software update

New mac pro, has been unable to connect to software update, multiple attempts over past 3 days. Other browser problems listed in other thread, but this is the most concerning at the moment. Linksys wireless, DSL modem, Cisco router. Airport extreme card (I installed)

Linksys wireless
Do you show an active wireless connection in the Menu Bar (fans are lit)? If not, check your Extreme Card to make sure the physical installation is correct.
On the Network end: Linksys is not a good wireless unit for the Mac Platform. Not very good support.
To make the best of it: Make sure you have the latest firmware installed for the Linksys unit. Same for the Cisco router.
Here's some suggestions specific to the Network Panel:
Go to the System Preferences>Network panel
- Location - set up a personal location by clicking on the drop down menu and selecting "add a location". Use a name familiar to you. Once established, select "apply".
- Next, click on the "Show" drop down menu and select Network Port Configurations. Only Airport ought to be checked, unless you are using a Bluetooth device. Move it to the top of the list (you can drag it). Select "apply".
- Back to the "Show" menu>Airport. Click on the TCP panel. There, enter 208.67.222.222 and
208.67.220.220 (separate lines) in the DNS servers box, or try the Verizon codes of 4.2.2.1 and 4.2.2.2 and select "apply".
Creating a personal location, plus adding the DNS codes seems to speed things up. Otherwise, the "automatic" function has a tendency to "search" for available locations.
In the Finder, go to your Utilities folder and select "Terminal". Once the screen is open enter lookupd -flushcache and press return. This clears out the DNS cache. Once done, quit Terminal.
Post back

2.0-will it have the january software update?

i did not get the january software update for the ipod touch, which was stupid. Apparently i need it to get the apps. does anyone know if the 2.0 will have the january stuff and allow me to do everything? or is there only rumors of what is included? Apple should not have taken the january Software update off itunes.

Apple should not have taken the january Software update off itunes.
Of course, the alternative would have been for Apple to leave it on there, let you pay the $20 for it up until July 10th, then let you pay the additional $10 for the July Upgrade, including the very upgrade for which you had just paid $20. Wouldn't that have been fair of them? Just asking...

January software update gone.

i switched computers and the january software update is gone..i also updated to 1.1.4 and i cant re-arrange my icons anymore..HOW CAN I GET IT BACK!!??

Well I know there a place it downloaded toto c:/document and setting/user name/application data/apple computer/itunes/mobile applications/
There should be a file called "iPod touch pack 4A93.IPA"
install that file. Please note: I have not tryed this I found out about this from a other user that has the iPod touch on this Discussions Form.
So if it fails try emailing them.
Good luck
Jeremy E

Unable to get Pages software update as appleid is different to one at purchase

Recently got a buddy to buy a new mac mini for me in the US. Tried to set it up last night in Ireland but was unable to download the suggested update to Pages as the email address on the machine (my appleid) was different to that provided when purchasing the machine.
How do I get around this? What when it comes to a serious security update and I cannot install it due to this stupid limitation? Who's big brother now?

Eventually found the answer. Click on this link: Alerts may occur when accepting bundled applications from the Mac App Store - Apple Support
Why should I have to "accept" free software on a new machine though!

Unable to purchase January software update

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