Unable to purchase Mountain Lion

Need help, currently the OS X system is 10.7.4 and when I tryed to purchase the new version, the system says that this computer in not compatible with Mountain Lion.

You're sure it's exactly three years old? Because if it is a 2009 model, it should be compatible. Here's a review of Mountain Lion which includes a list of compatible and incompatible computers:
http://www.macworld.com/article/1165460/mountain_lion_what_you_need_to_know.html

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Unable to purchase Mountain Lion, App Store says Unable to Verify

Whenever I try to purchase Mountain Lion, a window opens saying the distribution file could not be verified, etc. See included image, haven't found a way around it and can't make the purchase. My software is current Lion 10.7.4 on a MacBook Pro purchased in mid to late 2010. Any thoughts? Thanks!

Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!
Be sure you disable all anti-virus software if you have any installed. Disable any firewalls.

Unable to download Mountain Lion after purchase in App store.

After purchasing Mountain Lion in App store, I have been unable to successfully download a copy.
It was not interrupted, it just stops.
Every attempt (including the first) fails at 142 MB, with the meaningless "unable to download" error. In the console log I find this:
7/31/13 2:32:56.894 PM storeagent: ISStoreURLOperation: Expected bytes (4437341116) did not match actual (142374555)! Setting error. (See 9215068)
indicating the error. The file was expected to be 4.4 GB (yes), but does not match actual 142 MB...?
I have found references to this error, but no real fix. I have tried every "fix" suggested; Safe boot, guest user login, deleting temp files, hidden files, app store files, debug mode in app store, repairing permissions, changing ethernet ports, changing DNS (loved that one), and others.
I finally erased the hard drive with zeroes, re-installed 10.7, software updated to 10.7.5 and immediately attempted download - it still fails.
I also have no virus software or little snitch, or anything else that would prevent downloads. I have been able to download free and purchased software from the app store (xcode, pages, ibooks author) - that are more than 142MB.
So this is not an ISP, modem, or some other thing preventing me from downloading using the app store. It is a problem *only* with downloading Mountain Lion.
This seems like an Apple problem. Anybody have a real fix?

Are you quite sure? Check your model identifier. If you have the first model released, then it cannot run anything past Lion. Be sure you meet ALL the requirements.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

Unable to download Mountain Lion after purchase from App Store

Hi
I have purchased Mountain Lion from the App Store. When I try to download i get a message stating that it cannot be downloaded. My Mac Book Air has the correct specifications needed but Apple won't let me download the software.

Are you quite sure? Check your model identifier. If you have the first model released, then it cannot run anything past Lion. Be sure you meet ALL the requirements.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

HT4854 purchase mountain lion on usb

where can i purchase mountain lion on usb. I only have limited wireless internet and dont want to download it.
thank you

You do need to bring your machine because the purchase will be tied to your Apple ID and the machine ID. Just explain that you have very limited internet access and are unable to do it at home. Unless you want to, you don't have to install it while there - when the download is finished, quit the installer, find it in the Applications folder and copy it elsewhere for safekeeping. Then go home and launch the installer in the applications folder by doubleclicking it.
Make sure you have a backup of everything just in case.

I'm unable to reinstall Mountain Lion OS X on my Macbook. What should I do?

I was given a MacBook Pro from a friend, but it was still left with everything on it. I started to restore it to factory settings so it would be wiped clean and I could use it as a new computer. Once I was about to reinstall Mountain Lion OS X, it notified me that I was unable to because "this Apple ID was not used to purchase Mountain Lion OS X." Im afraid that if I purchase it, it won't work because its linked to my friends Apple ID, and I'd be wasting $20. What should I do?

sabrinapascual,
did you friend also give you two grey installation DVDs with the MacBook Pro? If not, you can purchase a replacement pair from Apple or iFixit. One of them has a bootable version of Mac OS X for your MacBook Pro, and the other one has its Apple Hardware Test and its iLife apps.

At a Genius Bar appointment yesterday, we determined that I needed to go to Mountain Lion from Lion. I purchased Mountain Lion at the Bar, and paused the install so that I could resume from home. Now I can't find it to resume. Not in Downloads. ?????

When I upgraded to Lion, my Parallels stopped working and I got a Bootcamp error message. It had worked fine for the prior year. I upgraded to Parallels 7. No luck. At the Genius Bar, the Genius uninstalled Bootcamp. No luck. I still get "The Boot Camp partition /dev/diskOs4 used by Hard Drive 1 is missing."
Another Genius suggested upgrading to Mountain Lion. While at the Bar, I purchased Mountain Lion and then we paused the install so that I could resume it at home. Once I got home, I can't find the Mountain Lion installer to resume. It's not in the Downloads file. Any clue?
My business programs all run on Windows, so I have to get it operating. The Genius Bar isn't much help. Does anyone know how to get Mountain Lion installed? How to get Parallels working?

The "Geniuses" (and I use that word in sarcasm) at the Bar are lying to you. Upgrading from Lion to Mt Lion will not fix whatever problems you are having. In fact it will most likely make them worse.
If you want to try installing Mt Lion to fix the problems you are having you will need to open the Mac App Store link in your Dock, Login to your Apple ID account for the MAS and go to your Purchases area. Mt Lion should be in there and you will be able to do a proper download. Once you either set your Mac into sleep or shut down and then left the internet connection at the Bar all record of that download was lost. So you will need to restart it again from the beginning, like described above.
Good Luck

Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair I need to boot off of another source, like my flash drive.

Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair, I need to boot off of another source, like my flash drive. I am in Paris and my Snow Leopard DVD is in Texas.

Mac OS X has a built-in disk diagnostic and repair program called fsck or file system consistency check. Here’s how to verify and repair your startup disk with fsck. As soon as you hear the startup tone, press and hold Command-S on the keyboard. Keep holding down those keys until you see a black screen with white lettering. This is called “booting into Single User Mode.” As the Mac boots in this mode, the screen reports each step of the process. The line should end in root#. Right after the root# prompt, enter the following: /sbin/fsck -fy
If repairing the disk in single user mode fails, it means one of two things. Either your hard drive itself is failing (a hardware failure), or the directory damage on your hard drive is beyond the capability of the built-in repair procedures in OS X.

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

HT1338 i have a really old mac book with mac osx 10.6 and I cant purchase mountain lion in the app store. it says its not compatible with this computer. what can i do

I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?

Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909)

I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?

I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?

Welcome to the Apple Support Communities
When you purchase Mountain Lion, you can install it as many times as you want on all your computers for free. To install it on the desktop, open the App Store, go to Purchases tab and download OS X Mountain Lion.
Another option is to redownload it on the MacBook, put the installer onto a USB drive and connect it to the desktop in order to upgrade

How many computers can be upgraded with one 1 purchase mountain lion?

How many computers can be upgraded with one 1 purchase mountain lion?

What if I have a Mac with a different apple ID. Can I sign out of that ID and sign in with my other ID and still download it with one purchase?

HT1222 hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package "mzps6175750011235388779.pkg"

hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
can you please advise me what should i do to fix this

Some ideas.
https://discussions.apple.com/message/20034600#20034600

I run a studio in Atlanta. I am doing an upgrade to Protools 11. Avid does not support Yosemite. Mavericks is no where to be found on App store. Had to purchase Mountain Lion. I am losing money waiting on Apple to "ship" / email me a activation

I run a studio here in Atlanta. YEster day morning I called an Apple store to see if I could buy a copy of Mavericks. They forwarded me to Apple Care. Apple Care tech and myself could not find Mavericks anywhere on the app store. Avid does not support Yosemiteam yet, so I had no other choice but to purchase Mountain Lion. It has been over 24 hours waI ting on Apple to "ship" / email me a code to download from the app store. I read a lot of horror stories from when they rolled out Mountain Lion in 2012 about it taking 72 hours to receive the codes. I hope that maybe it doesn't take that l9ng this time because I am losing money by the minute. Microsoft would have had a code to me in minutes. This is just crazy. I have used Apple products for years, but this is very disappointing. Anyone else ordered Mountain Lion recently? How long dI'd it take Apple to "ship" you your code via email? Thanks

From what I've read on these forums over the past few months, it hasn't gotten any better. An electronic order from any company shouldn't take more than 12 hours for a system to respond to, but people have been waiting up to a week for their redemption code email to arrive. It makes no sense to me why it would take that long.

My app store on my macbook pro no longer shows that i purchased mountain lion. So when I am trying to do a reinstall it is not letting me put mountain lion, without re-purchasing it

My app store on my macbook pro no longer shows that i purchased mountain lion. So when I am trying to do a reinstall it is not letting me put mountain lion, without re-purchasing it

Pardon the question, but you are checking the mac app store > Purchases (not iTunes or iTunes store or the app store for iDevices)? Have you tried holding the Option key while clicking on Purchases (shows hidden purchases).

Unable to purchase Mountain Lion

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