Unable to purchase skype credit via korea skype fa...

Skype in Korea has been taken over by a local company. Theyve added credit card purchasing features that are not compatible with english. Ive tried several times to reload my skype credit but failed.
Its really frustrating. The korean company hasnt yet replied to my emails regarding this problem and that was 2 weeks ago. Somebody pls help.

frustratedinROK wrote:
Has anyone figured out how to use or bypass the Daesung site?
Hello,
For a few countries a legally binding agreement requires you to be transferred automatically to Skype's local partner website if you established your account in that country. This can't be changed. The workaround is to create a new account.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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smarajitr wrote:
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Your account is blocked. Unless and until it is unblocked you can't make any calls or purchases.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Unable to buy skype credits

For almost a year I'm trying to buy skype credits. But there are some problems, because I started using skype when I was in China. Now I have to buy credits reading Chinese symbols, luckily they added a translate button to Englisch so I thought my problem was solved. WRONG because I have a European bank account I still can't purchase skype credits!!!!
I should open a new account, but that is also not possible because skype knows my email address and tells me, very friendly that I already have an account. So I'm stuck, I worked around this service for a long time, but now a have to use it again.
So somebody please help me to buy credits and ore change my account to an European one!
Below you can find my communication so far with skype customer service
To SKYPE
Dear Alexarai,
So I have contacted the Chinese centre and as you can see, I don't think they can help me. At least, I can't read it, you?
Why is it so hard to make it posible for me to buy skype credits
Hanneke
---------- Forwarded message ----------
From: Skype客服中心 <[e-mail removed for privacy and security]>
Date: Wed, Oct 15, 2014 at 4:05 AM
Subject: 答复: 答复: SRX1229153714ID - credits and Chinese symbols
亲爱的用户朋友，您好：
  欢迎来到Skype客服中心，很荣幸为您服务。
关于您所询问的问题，很抱歉，我们是中国大陆地区的客服中心，只支持中文服务，由于您的账户归属是系统检测完成，我们不能改变您的账户归属，请您点击此处重新在国际官网注册账号。
感谢您对Skype的支持与厚爱！希望您能够一如既往的支持我们。
【温馨提示】Skype最新活动推荐：本期活动“Skype国庆全家乐”！活动期间充值100%返现金好礼！单笔充值20元（含）以上100%获得点卡0.2美元点卡一张！点击此处查看活动详情。
发件人: Hanneke
发送时间: 2014年10月14日 23:18
收件人: Skype客服中心
主题: Re: 答复: SRX1229153714ID - credits and Chinese symbols
Dear skype,
I was so happy to hear from you in Chinese! Thank you for that! This is my problem with your service, please please please transfer my account to an European one!!
Thank you so much, and for communication smoothness please answer in English
Hanneke
On Tue, Oct 14, 2014 at 12:33 PM, Skype客服中心 <[e-mail removed for privacy and security]> wrote:
亲爱的用户：
       您好！欢迎来到Skype客服中心，很荣幸为您服务。
       关于您所询问的问题，十分抱歉，我们确实无法修改您的账号归属地。如果您急需充值，您可以请朋友使用人民币代为付款，或者在国际官网重新注册一个账号尝试充值。请您点击此处重新在国际官网注册账号。
    感谢您对Skype的支持与厚爱！希望您能够一如既往的支持我们。
【温馨提示】Skype最新活动推荐：本期活动“Skype国庆全家乐”！活动期间充值100%返现金好礼！单笔充值20元（含）以上100%获得点卡0.2美元点卡一张！点击此处查看活动详情。
发件人: Hanneke
发送时间: 2014年10月14日 17:40
收件人: [e-mail removed for privacy and security]
主题: Fwd: SRX1229153714ID - credits and Chinese symbols
Dear Tom.
in this mail you wil find a lot of frustration but hopefully you can help me to move my chinese acount to a dutch one! This becouse now I can read in Englisch but I can only buy whit RMB and Chinese banks.... not really working from Europ
---------- Forwarded message ----------
From: Skype Customer Support <[e-mail removed for privacy and security]>
Date: Tue, Jan 14, 2014 at 9:32 AM
Subject: SRX1229153714ID - credits and Chinese symbols
To:
Hello Hanneke,
Thank you for your response.
We understand that the resolution that we have provided did not resolve your concern and we feel how frustrating it is for you to be directed in a Chinese website when you try to purchase a Skype credit. Upon further research on your account our system recognized that your account was created in China. That is the main reason why you are being directed to a Chinese website. In order for you to make a purchase we strongly suggest that you coordinate with our Skype partner in China which is TOM so that they can assist you with your concern.
You may click on this link http://www.skype.com (which will redirect to http://skype.gmw.cn ) or this link http://support.skype.com (which will redirect http://skype.gmw.cn/help/support.html )
Best regards,
Alexarei M.
Skype Customer Service
Visit www.skype.com for the latest news, updates and tips.
---------- Forwa
rded message ----------
From: Hanneke
Date: Mon, Jan 13, 2014 at 2:58 PM
Subject: Re: SRX1229153714ID - credits and Chinese symbols
To: Skype Customer Support <[e-mail removed for privacy and security]>
Dear Alexarei,
I'm sorry, but this doesn't solve my problem. I know how to buy skype credit (at least the theory) but in practice it doesn't work. I will showed by adding some print-screens.
2.result
So please do not answer me again whit a link to your nice theory about how to purchase credits but really help me get ride of this Chinese page.
hope you can help me
Hanneke

Hi, H19, and welcome to the Community,
While I appreciate the inconvenience, the easiest thing to do would be to create a new Skype account and use or create a different or new e-mail address. Your first account is affiliated with Skype's partner in the PRC.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

I am unable to download Skype on my Ipad as it is ...

I am unable to download Skype on my Ipad as it is asks for credit card details. Please help!!!. I am unable to contact tech support as well with regards to this issue as the interface does not seem to work.

There must be a real solution. I am not going to randomly delete all my apps one by one hoping that by coincidence it kick starts the waiting ones... I did this in the beginning to check what was going on and it didn't help. I think it is an apple bug and apple needs to fix it. I thought this was an apple support site and not just a place where people give random hunches (sorry, I don't want to be respectless, and I appreciate your attempt to help). I don't know how to get in touch with apple.

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When I chat or email Skype support, they either claim that it's working fine, or they say that a "specialized department" (they always refuse to name the department when I ask) will take care of it and email me. The email invariably arrive a couple of days later telling me that everything is working fine, and if for some reason it's still not working, I should contact Skype chat support.
I tried reaching out to Claudius at @SkypeSupport via twitter and all I got back from him were these two non-specific and not-helpful tweets:
@mdavep I just successfully logged onmanager.skype.com in using IE9. Which browser are you using and which error do you see? ^CH
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My business is suffering as a result of these problems, as I am unable to reassign phone numbers to my sales teams and make changes to my tracked numbers for my ad campaigns. I'm probably losing about $250-$500 per day that this is not working.
Screenshot:

We've identified a login problem with Skype Manager and are working to resolve it as quickly as possible.
Sorry for the inconvenience (and confusion caused by my follow up tweet).
Unfortunately I can't share an ETA for the fix yet.
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UNABLE TO CANCEL SKYPE NUMBER

Am I able to cancel my skype number? If not then that is stupid. It was a purchase by mistake. Didn't even confirm the purchase.

Hi, NM789, and welcome to the Community!
If you cannot cancel your Skype Number subscription from your account where you manage your payment methods and purchases, Skype Customer Service can assist: Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Unable to purchase skype credit via korea skype fa...

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