Unable to purchase songs, asks me to answer security questions which I do not know I was not the one who created (MY APPLE ID). PS I never had a problem before.

I am unable to purchase songs from Itunes. It asks me to answer two security questions which I do not know because I wasnt the one who created my Apple id. It has never happened to me before.

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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Guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out.

I purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

i purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.

I can't make purchases on my iPhone without answering security questions and I don't know my rescue email how can I change or add a rescue email so I can change my security answers and make purchases

I can't make purchases on my iPhone without answering security questions and I don't know my rescue email how can I change or add a rescue email so I can change my security answers and make purchases

Without a rescue email you will have to call Apple to change your security questions:
See http://support.apple.com/kb/HT5699

How to reset security questions?? Wanted to make a purchase but won't let me since it's my first time so I have to answer security questions which i have forgotten and won't let me change when managing my apple id account

i wanted to make a purchase on the app store but it will not let me since it is my first time I have to answer my security questions. Those of which I do not remember at all, i also have no way in resetting them when loginning into my apple ID since i have to answer my security questions to be able to change them. That fustrates since I've contacted apple support at least 3 times now and still no answer at all. Please help me I just wanted to to buy some apps.

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

Dude same here

I'm trying to buy an app but since its my first time to purchase, they're asking me to answer security questions but I forgot my answers. How can I find out my answers so I can purchase an app. please answer Thanks

I'm trying to buy an app but since its my first time to puchase, theyre asking me to answer security questions but I forgot my answers. how can i find out my answers so I can purchase. please help. thanks

http://www.apple.com/support/appleid/
Start here. I ended up scheduling for them to call me to get my ID sorted out.

HT201363 Sir/Madam, can I ask for help to know what's my secret questions and answer in my apple ID? Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend On what he put in my secret questions coz i'm already here in p

Sir/Madam,
can I ask for help to know what's my secret questions and answer in my apple ID?
Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
Sent from my iPhone
On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
$25
Buy that builder
Philip sent you an iTunes Gift
You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
Apple respects your privacy.
Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
Copyright ©2014 Apple Inc. All rights reserved.
<Email Edited by Host>

It is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected]

HT204266 Help...bought an iPad for mum at Xmas, got set up with App Store account and bought scrabble but since then we cannot log back into buy anything it asks for the password which we give it accepts but it asks us to answer security questions that go

Trying to login to the App Store and it keeps asking me to answer security questions but when I try to do so the page just goes blank to white and then disappear . By this point I am already successfully logged in.
Please help.

Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and your verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account

When I try to download apps, I am asked to answer security questions. However, when I cklick "continue", I am required to type in my Apple ID password but nothing else happens. Bottomline, I am not able to download apps at the time which is annoying.

When I try to download apps, I am asked to answer security questions. However, when I cklick "continue", I am required to type in my Apple ID password but nothing else happens. Bottomline, I am not able to download apps at the time which is annoying.

Try downloading something from the iTunes Store on the iPad and see if that solve the password problem.

I can't seem to log in as it's asking me two security questions which i don't know the answer to

i can't seem to log in as it's asking me two security questions which i don't know the answer to

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

My iTunes account is asking me to answer security questions I never answered

My iTunes account is asking me to answer security questions I never answered

See: http://support.apple.com/kb/HT5665

I have downloaded and deleted an album 3 times now because on the playback, every 30-60 secs. it jumps to another song on the album. I have never had this problem before. Thanks !

I have downloaded and deleted an album 3 times now because on the playback, every 30-60 secs. it jumps to another song on the album. I have never had this problem before. Thanks !

Try deleting and redownloading again, this time with simultaneous downloads disabled.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.

HT201272 I get this message when I try to download purchased music, never seen it before, never had a problem before. you do not have enough access privelages for this operation

I get this message when I try to download purchased music, never seen it before, never had a problem before.
"you do not have enough access privelages for this operation"
This computer is authorized, auoto download is enabled and I can download on my ipad without a problem.
Any ideas what might be going on?

Hi jimbowby,
If you are getting this error message just when attempting to download previously purchased music (new purchases work fine), and it's only occuring on the computer (redownloads on the iPad work fine), it may be a permissions issue. It may be worth taking a look at the Resolution section of the following article, which covers other issues that can throw that same error message: Trouble adding music to iTunes library or importing audio CD Hope that helps.
Cheers,
- Brenden

After I updated my iPod it would ask me to answer security questions when I tried to buy music but I never answered the questions

After I updated my iPod it would ask me to answer secuirity questions when I tried to buy music but I never answered the questions in the first place

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95133)

Unable to purchase songs, asks me to answer security questions which I do not know I was not the one who created (MY APPLE ID). PS I never had a problem before.

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