Unable to Purchase TV Show

My son wanted to get an episode of the TV series "Clone Wars". I found it in the U.S. store. We have a Canadian address.
When I went to purchase it iTunes wouldn't let me purchase it as it said I can only purchase items from the Canadian store. This TV series is not listed in Canadian iTunes store. We receive this weekly TV series here in Canada on the TV.
Anyone know why I can't purchase it or if there is anything I can do to purchase items that are only in the U.S. store?
Thanks

Due to restrictions set by the people who hold the copyright to it, you need an U.S. credit or gift card and an U.S. billing address.
(39396)

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