Unable to purhase Adobe products "Adobe Photoshop Elements & Premiere Elements 12 "

I have been trying to purchase from "http://shop.adobe.com/store/adbehap/list/categoryID.62214900/ThemeID.25225600?id=HomeOffer sPage&SiteID=adbehap&Env=BASE". However, i keep getting an error "We're sorry. The payment method selected is not available for your location. Please select another payment method." when i try making the payment using my Credit Card. Can someone help?

This forum is only to discuss how the forums operate, not products and not sales... you need to contact Adobe directly
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup

Similar Messages

  • Unable to install Adobe Photoshop Elements 13, from disc. The disc is rejected in DVD RW drive, no dialogue box comes up. The  DVD driver is up to date and have updated flash player.

    Unable to install Adobe Photoshop Elements 13, from disc. The disc is rejected in DVD RW drive, no dialogue box comes up. The DVD driver is up to date and have updated flash player.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Unable to install Adobe Photoshop Elements on Windows XP

    Adobe Photoshop Elements disc came with my Olympus camera but never installed on my computor. I tried to install it but it will not accept the numbers on the disc. Are these the numbers they are asking for? I cannot find any other numbers.

    The serial number for bundled versions is usually on the paper sleeve. Serial numbers are not on the disc itself. It will be a 24 digit number beginning with 1057-

  • Unable to open Adobe Photoshop Elements and Premiere Elements

    Yesterday I installed Adobe Photoshop Elements 9 and 11 and Premiere Elements 11 on my Computer (Windows 7, 64-bit) and first everything was alright.
    But after a few hours I was not able to open one of them again. All I get is an error message to re-install the program again because of configuration error,  "error:1".
    I had that problem before and i tried about three times to re-install them correctly. Last time I used the compability mode to install and that was the only time they opened at least once.
    Any ideas?

    Adobe hasn't said whether it officially supports PSE 7 on Windows 7.  But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now.  This is all very preliminary, and we'll learn more as more people post here.

  • PLEASE HELP: unable to install adobe photoshop elements 11 free trial

    Every time I try to install adobe photoshop elements 11 free trial I get this message" the wizard was interrupted before it could be completely installed" I have tryed to install this for days with no success I even disabled my Norton  antiviris with no luck. Do you think it may install if I try to install it in safe mode? Thank You

    Welcome to our community
    You need to ask your question in the Photoshop Elements forum. I'll try to move the thread there. Grab something and hang on!
    Cheers... Rick

  • Unable to download Adobe Photoshop Elements 13, please help?

    Hi,
    I am unable to download Photoshop 13. I have bought it and have an activation code but the download just isn't happening.
    It starts to run, so I click 'Open/Run' when it appears on the bottom downloads bar, then nothing happens.
    Even when I go in the downloads folder on my pc and select the download itself in there, nothing happens.
    I have plenty of memory on my laptop as most of my stuff is on my external hardrive.
    Norton antivirus keeps telling me it is safe so it isn't being blocked by an antivirus program.
    I am really confused, please help.
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    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Adobe Photoshop Elements 10 user

    Recently had to change user profile on my laptop. Unable to reinstall Adobe Photoshop Elements 10 recently purchased. I have serial number...how do I reactivate my program?

    Operating system?
    What happens when you try to install PSE?
    If you're getting an error message about "Activation limit exceeded", only Adobe customer support can reset the activation info:
    http://helpx.adobe.com/contact/index.html
    If an agent is available, you can initiate an online chat session to get the problem resolved on the spot.
    Ken

  • Need help installing Adobe Photoshop Elements 12

    I am unable to install adobe photoshop elements 12, need help.

    What problem are you having exactly?
    Which operating system?
    Any error messages or error codes?

  • Where can I find the link to download Adobe Photoshop Elements 12?

    Good Day,
    I bought Adobe Photoshop Elements 12 but am unable to insert the disks into my laptop as I do not have a disk drive. I tried downloading, however I am unable to find Adobe Photoshop Elements 12. I tried downloading elements 13 and inserting my serial number, but it did not work.Where can I find the link to download elements 12?
    Kind regards,
    Catherine

    PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • How do I UNZIP Adobe Photoshop Elements

    Two months ago I got a Dell All-in-One  2710 PC. It came with Adobe Premium elements 10 andAdobe  Photoshop Elements 10. I had to restore my PC, I was able to restore  the Adobe Premium Elements 10.
    However, I was unable to unzip Adobe Photoshop Elements 10.
    I have the S/N for both programs.

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    Photoshop/Premiere Elements 10:
    http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

  • I am unable to download my purchased Adobe Photoshop Elements

    I am unable to download my purchased products: Adobe Photoshop Elements & Premiere Elements 12
    I tried downloading them a few times unsuccessfully. Now, whenever I try to download this is the message I get:
    "Sorry, Too many download attempts: 5. You were allowed to download only 5 times. If you have any questions, please contact Digital River Customer Service at [email protected]"
    I have only received an automated responese from CustomerServices which was not helpful.

    Try an alternative download resource...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • I have a laptop PC and am trying to install my product.  After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.

    I have a laptop PC and am trying to install my product.  After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.
    Please help, I don't know how to do this
    Thanks

    you need both the exe (which you have) and the matching 7z (that you don't have, yet).  dl it:
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I bought the adobe photoshop elements 13 and adobe premiere elsements 13 in box in the store for my Mac;  I've entered my 25 character product key - now I have been waiting for nearly an hour for something to happen with no luck. Ron

    I bought the adobe photoshop elements 13 and adobe premiere elsements 13 in box in the store for my Mac; 
    I've entered my 25 character product key - now I have been waiting for nearly an hour for something to happen
    with no luck. Has anyone else had this problem?  I'm using MacBook Pro with Yosemite OS 10.10 etc. Help!
    Ron in Fort Worth, TX

    Also, Elements programs are not part of the Cloud
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Premiere Elements Forum http://forums.adobe.com/community/premiere_elements

  • I operate a windows 8,  62 bit computer.  I have ordered and downloaded the following product for AU$129 Adobe Photoshop Elements 13 (Windows,English) on the understanding that it would convert PD files to word.  It is not doing so. Is this a wrong order?

    I operate a windows 8,  62 bit computer.  I have ordered and downloaded the following product for AU$129 Adobe Photoshop Elements 13 (Windows,English) on the understanding that it would convert PD files to word.  It is not doing so. Is this a wrong order?

    if you're trying to convert pdf files to word files, you want acrobat pro or acrobat standard, Buying guide | Adobe Acrobat XI Standard
    http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Adobe Photoshop Elements 12 for Mac does not show up in Applications. Tutorial for editing from iPhoto shows selecting the Adobe software in Applications. Am I missing a step in registering product?

    Adobe Photoshop Elements 12 for Mac does not show up in Applications. Tutorial for editing from iPhoto shows selecting the Adobe software in Applications. Am I missing a step in registering product?

    I answered my own question: There's a difference between "download' and "install." Hunt for "install" (1.5 hrs in my case) and line up your passwords, Adobe ID, etc, then install. Took 15 min. The right choice shows up in Applications. Now it's on to figuring out why photo selected for edit in iPhoto does not show up on screen in Elements.

  • I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC and have already registered the product; how can I now download it? I have tried loping on the web and no luck! Please help me!

    I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC desktop and have already registered the product; how can I now download it? I have tried looking on the web and no luck. Please help me!

    You don't need a CD to download anything; just download & install the trial from http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements, then activate it with your serial number.

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