Unable to raise Message from Sattelite System to support Desk

Hi Experts,
I am facing issue when i try to raise the message from sattelite system to support desk in solution manager 7.0.For this Below Checks i ahve already performed please suggest i am missing something.
1.RFC in Back Format.
2.addtional RFC authorization to RFC user in solmon system.
3.Sattelite systems entry Maintained in solmon in SMSY and loical clients.
4. No Range Maintained for both internal as well as external.
5.Support Pack level looks fine
Thanks in Advance
Suveer

I have come across this issue. The system was giving the same error message as you got.(error 513 ). But actual problem turned out to be authorization..!!(took some time for debugging that)
Look at the user which <solman>_back RFC uses when logging in from satellite system. Now login to Solution manager and check the authorization of that user. Does it have the following roles assigned..
SAP_SUPPDESK_CREATE
SAP_SV_FDB_NOTIF_BC_ADMIN
If NO, generate these roles (if not done) and assign them to this user.
Do let me know if it helps...
Regards,
Anish

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