Unable to Re-deploy PTPORTALREGISTRY

Question

Hi,
We're currently integrating Oracle SES with PeopleSoft. We're able to establish the connection between the 2 and search definition has been deployed. Upon testing the Global Search functionality, it's returning incorrect results especially if we're searching PeopleTools - related page / menu. We undeployed 'PTPORTALREGISTRY' search definition but we're not able to re-deploy it. We're getting the error below:
XML parser error CreateXmlDoc Fatal Error: at file Integration Server line: 1 column: 29 message: The XML or Text declaration must start at line/column 1/1 (159,5) PT_SEARCH.SESIMPL.MESSAGE.QueryResponse.OnExecute Name:QueryResponse PCPC:399 Statement:7
Called from:PT_SEARCH.SESIMPL.QueryService.OnExecute Name:doService Statement:436
Called from:PT_SEARCH.SESIMPL.QueryService.OnExecute Name:GetAllAttributes Statement:547
Called from:PT_SEARCH.SESIMPL.UTILITY.DeploymentManager.OnExecute Name:GetAllAttributes Statement:106
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:AddPSFTSources Statement:102
Called from:PTSF_DP_SBO_WRK.PTSF_DEPLOY_BTN.Fi
XML parse error
Service Exception: ns2:DependentObjectFault : EQA-16001: The dependent object "PTPORTALREGISTRY" referenced in object with key "[name=PTPORTALREGISTRY_HR92DMO]" and type "sourceGroup" was not found. (262,1018) PT_SEARCH.SESIMPL.MESSAGE.AdminResponse.OnExecute Name:AdminResponse PCPC:1452 Statement:20
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:doService Statement:894
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:createAll Statement:840
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:AddCategories Statement:59
Called from:PTSF_DP_SBO_WRK.PTSF_DEPLOY_BTN.FieldChange Statement:189
Service Exception
Can you please help us with our issue? Thanks!
Regards,
Ann Miranda

Answer 1

Hi Hakan,
We already verified that our setup is correct. We're able to ping Oracle SES from PS, test login to Oracle SES, test proxy login and call URL. We also bounced the Oracle SES, PS application and web servers but we still cannot deploy search definitions. :(
With our architecture, we're using 1 Oracle SES instance for FSCM, HRMS and ELM PS environments. The URL specified in the Identity Management Plug-in is HRMS' and user ID used is PS.
I think the problem is with the first sentence. We don't know where to find the PTPORTALREGISTRY_HR92DMO key or where is it defined since it's no longer exist in Oracle SES. Would you know any database table/record that may store this information? Maybe we just need to clean that record. Please advise. Thanks!
Service Exception: ns2:DependentObjectFault : EQA-16001: The dependent object "PTPORTALREGISTRY" referenced in object with key "[name=PTPORTALREGISTRY_HR92DMO]" and type "sourceGroup" was not found. (262,1018) PT_SEARCH.SESIMPL.MESSAGE.AdminResponse.OnExecute Name:AdminResponse PCPC:1452 Statement:20
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:doService Statement:894
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:createAll Statement:840
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:AddCategories Statement:59
Called from:PTSF_DP_SBO_WRK.PTSF_DEPLOY_BTN.FieldChange Statement:189
Regards,
Ann