Unable to rearrange/organise/organize homescreen icons using iTunes 11

For some reason I am unable to rearrange icons (on my iPhone 4S) using iTunes 11.0.2. When I have my phone plugged-in and connected to iTunes and I rearrange icons on the phone itself, the change is reflected on my computer immediately; the same is not true of rearranging on the computer - even after a full 'Sync'.
Has anyone come across this before and found a fix?
Cheers

Haha! yes I did. I actually solved it after rebooting my phone and mac - no idea what might have caused the glitch.

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How to organize iPad apps using iTunes

Hello ... this is a repost.
I saw a post by 'King Penguin' on another thread:
You can also do it via your computer's iTunes, by connecting and selecting the iPad on the left-hand sidebar (on iTunes 11 you can enable the sidebar via option-command-S on a Mac, control-S on a PC), and on the right-hand side of iTunes on the Apps using the mini screen mockups to move your apps around the screens and into app folders.
So I've done this on more that one occasion - arranged the apps using iTunes, but when I sync the iPad, the apps on the device are still on the same place as they were before the sync.
I'm having a problem with my device that's preventing me from moving them around on the device. It seems to be 'dead' on a portion of the left side and as a result I'm unable to move the apps/folders from page to page.
I thought that arranging the apps using iTunes would be a good work around.
Any suggestions for troubleshooting the iTunes issues. I'll eventually take the iPad to have it serviced to check out the problem on the left side.
Thanks in advance.
~kim

Really ... no traction on this? Come on guys, help me out here.
Thanks.
~kim

Unable to synch my PC and iPad2 using iTunes 10.6.1

I downloaded iTunes 10.6, enabled HomeSharing, turned off-and-on my iPad2 after closing all Apps, and despite my iPad2 enabled for WiFi synch, the device did not show up in iTunes
(ii) So, I connected via USB to the PC, and synch went fine until step 4 of 4 - and in this final step, iTunes just stopped synch and went back to its normal self like nothing happened
(iii) I then wiped my iPad2 clean, restored from scratch via iCloud and re-did all of the above - still no luck
Thinking that Apple SW is perfect (like everything else Apple-related), and disappointed that perhaps there was something wrong with my Settings or a bug introduced when I upgraded to iOS5.1, I gave up...until I saw the headlines yesterday that iTunes 10.6.1 was available, with amongst other things, a specific bug fix for issues having to do with photo synch to iPad.
Eager to try this...
(iv) I then uninstalled iTunes 10.6, dowloaded & installed iTunes 10.6.1, & enabled Home Sharing
(v) Progress .....my device showed up as soon as I was connected to the power source as it should have (but didnt with iTunes 10.6) since I have WiFi synch enabled
(vi) I then proceeded with (i) to (iii) above...same issue, all is well until step 4 of 4, while downloading the photos to my iPad2, it suddenly quits and goes back to minding its own business.
PLEASE HELP !!!

Me neither... :-(
https://discussions.apple.com/message/18083159#18083159
Definitely there is something wrong on iTunes 10.6.x series.

Unable to backup iphone 4 to computer using itunes

I have the most up to date software for both the iphone4 and itunes, and while itunes recognized and connects fine to my iphone, a backup does nothing. For example I click to start a backup, and in the upper center it says "Backing up Bob's iphone..." however it never does anything from that point on. The progess bar never moves, the screen never changes, and finally I just have to disconnect it. I have tried many times, reseting both computer and phone and then trying again, and have left it connected for over 12 hours.
What do I need to do in order for my phone to backup?

Actually it's a good question ... I have not done it before manually. If the folder exists does it mean that I have done it before?
The folder is completely empty. I reconfirmed that I have full-control persmissions on all folders below my username ...
C:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ [Vista machine]
I have restricted access to the C:\User folder
- Read & Execute
- List folder content
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Installing apps using itunes....

I am unable to install apps on my iphone using itunes... My iphone ios and itunes both are up-to-date. When I sync my iphone with itunes then the sync stops after showing : 'Determining apps to sync'.... Please Help Me....

Hi kpravala,
Welcome to the Support Communities!
I'm sorry to hear you are having issues syncing apps from your computer to your iPhone.
The article below will show you how to download purchased content directly to your iPhone from the iTunes Store over Wi-Fi.
You can click on the link to see more details and screen shots.
I've highlighted the pertinent information for you below.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Apps on iOS
Open the App Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap Updates from the bottom navigation bar.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download button.
The app will begin downloading and you'll be taken back to your home screen.
I hope this information helps ....
Have a great day!
- Judy

Cannot rearrange iPad or iPhone Apps in iTunes

Since updating to Mavericks, I cannot rearrange iPhone or iPad apps in iTunes. The instructions say "Select apps to install on your iPhone or drag apps to a specific screen. Drag to rearrange apps, screens, and pages. I can rearrange pages, but I cannot rearrange apps. I am using iTunes 11.1.2.
Advice, please?

If you mean that you are trying to rearrange the way that the apps are organized in the apps list in iTunes on your computer, I don't think you can move those around. And I don't think you can rearrange the way the apps are listed in the purchased tap in the App Store on the iPad. That is the way that iTunes lists the apps for reference. I'm pretty sure you cannot change that. That just indicates which apps work on the respective devices.
Am I missing the point of what you are trying to do? Your post does state "organizing apps in iTunes" so that is what I'm basing my assumption on.

I have been using pse11 on wondows vista and it has certainly started freezing on starting and I am unable to access the organizer, the editor is ok. Have removed and reinstalled but is the same have changed the files as suggested. Have been unable to ope

I am using pse 11 0n windows vista for years and it has suddenly started freezing on starting, I am now unable to access the organizer it freezes on the blue screen, the editor can be opened. Have removed and reinstalled but is still occurring. Have changed the files as suggested, am unable to open as administrator

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Unable to use iTunes Match

Hello everybody! Being Italian I apologise in advance for my english, if something isn't clear feel free to ask!
Now, to the problem: since two days I'm unable to use iTunes Match at all.
In the past days I was organising my library in playlists, when yesterday I noticed that some songs weren't in the playlists they were supposed to be in. I noticed also that near the Music tab there wasn't the usual empty cloud icon, but instead there was a cloud with a lightning bolt in it.
I searched and discovered that I had a connection problem. I restarted my PC and my router, only to notice that everything was the same as before I restarted the PC. I then tried to click the cloud, it became filled with the usual "barbershop pole" pattern, and then it seemed to work. When I tried to put a song in a random playlist, again the lightning bolt.
I tried to turn off iTunes Match (both with or without the Shift key), I unauthorized the PC, I logged out of my account, but to no avail. The iTunes Match "Add this computer" procedure works fine, but afterwards I cannot update any of my playlists.
Thinking that all this could be Windows-related, I tried the same with my MacBook Pro, but everything wasn't working as well. I couldn't use iTunes Match on my iPhone and on my iPod touch either.
Yesterday night, at around 11.30PM GMT+1, everything seemed to work, but having to go to university the day after I turned off the PC and went to sleep, only to find out that today we're back to square one. Nothing works on any device, when I click the lightning bolt the cloud becomes empty, but when I do something on my playlists the bolt appears again. Having said that, I don't think I have a network problem. I can connect to the internet as usual, i can use the iTunes store and the App Store and (from time to time) I can even download songs from my iTunes Match on my main PC. The playlists changes and the whole music library still don't appear on the iPhone/iPod touch and the Mac though.
I just entered in the second year of subscription to iTunes Match. Almost no problems at all for more than a year, and less than two months after I paid for the second year all this happens... I'm not very happy. I just hope someone of you has an answer, because I searched in every corner of this community but I didn't find any solutions.
Thanks in advance for your answers,
Alessandro

Just to let everybody know, the problem disappeared totally on friday. Now everythiing works again, I lost nothing and I still can access all of my songs.
I waited a bit because you never count your chicken before they're hatched, but after three days I can cry "victory".
Thanks anyway to anybody who viewed my question and thought a possible solution for my problem!
Alessandro

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

OK, I understand. Try this ... it's much safer. It will simply restore your backup, but not do anything to your iOS:
While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
Choose "Restore from backup ..." from the pop-up menu that appears.
Again, what this will do is place that backup back on your iPhone without changing iOS. So you should be very confident in the backup contents before doing this.

My phone has been restored using iTunes. All of my previous photo are not downloaded on my phone and I'm unable t delete - no trash bin.

My phone has been restored using iTunes. All of my previous photo are downloaded. I'm unable to delete the photos from the phone - no trash bin. It has utilized all my storage and I'm unable to use any of my apps.

Hello there, Jeanne2919.
There is a great Knowledge Base article that is right up your alley:
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
Specifically this section:
To delete synced photos and videos
In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Click Apply.
To delete Camera Roll photos and videos
There are two methods to delete items from the Camera Roll:
Import the Camera Roll to your computer, choosing to delete items after import.
or
Delete photos and videos from your device manually. Open the Photos application, open the Camera Roll, tap the Action button, tap each photo to select it, and tap the Delete button.
Note: For photos and videos you want to save for later, import them to your computer before deleting them from the Camera Roll.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D.

Unable to open PDF directly if user use Acrobat 8

Unable to open PDF directly if user use Acrobat 8.
We are facing some problems in our production site. When user click PDF icon, "FileDownload" windows pops up, but it only has "Save" or "Cancel" button, so user needs to download and save the file to open.
I tested the following scenario using
We have facing problem with this visions IE 6.0 Acrobat 8.0 and IE7.0 Acrobat 8.0.
Mozilla 2.0 acrobat 8.0 working fine. The pdf contents are embedding fine the browser window
Does anyone have any experience with something of this nature?

I must have missed the announcement - when did these forums change from Java language to IE/Adobe/Mozilla forums?

Homescreen icon not updating since 1.1.3

When I get a new email and the homescreen icon shows a "1" in the circle, after I read the email, the homescreen icon still shows the 1. It does not update until I restart the iPhone.
I'm using gmail set as IMAP and have had no other issues prior to 1.1.3.
Thanks in advance to anyone who is able to help.

*New info:*
This irritating bug kept coming and going, but this morning I discovered what may have been causing it.
There was an old gMail POP account on my phone that got auto-converted to IMAP when I upgraded to 1.1.3. But it was shut off in Mail prefs because I never used it, so I figured it would have no influence on an active account and forgot all about it.
All of my attempted fixes were focused on the active gMail IMAP account.
Well, apparently OFF is not really off on the iPhone (sigh). Deleting the rogue account fixed three things: gMail IMAP is now FAST; stubborn messages that sometimes refused to fully load don't hang any more; the Home screen unread messages flag works properly.
-dan

After a recent comcast / xfinity update I have been unable to even connect to the internet using firefox. I can using internet explorer.

After a recent comcast / xfinity update I have been unable to even connect to the internet using firefox. I can using internet explorer.

Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
Run the Network Diagnostics assistant.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
Step 7
Reset the System Management Controller (SMC).

Unable to read file. may be in use missing or corrupt

I'm trying to transfer my music from Zen Micro to pc. Some music transfered but most didn't. When I try to transfer I get that message " Unable to read file, may be in use missing or corrupted. Did the disc cleanup for zen also. Any help would be great.

Agapyla, two possible reasons you can't see the .idlk files. One, you're looking in the wrong place, or two, your OS doesn't consider .idlk files to be "system files."
Option 1: In InCopy or InDesign, click inside the story you're locked out of, and open the Links panel. That story will be highlighted. Right-click on the highlighted story and choose Reveal in Finder (or Reveal in Explorer if you're on Windows). That will bring you to the folder where the InCopy story (ICML) is. It is inside that same folder where you'll find the IDLK file. A story's IDLK file is always at the same level as its ICML file. It might be at the top or bottom of the list of files in that folder if you're viewing them as a list sorted alphabetically. So scroll through.
Option 2: See if there's a setting in your OS to view "invisible" files, or Google for a utility. I think "system" and "invisible" are the same, but maybe not. Personally I use my FTP program which lets you see your local hard drive on one side of the window and the remote server on the other side. The FTP program defaults to showing *all* files on both sides. So for me it's a quickie way to see the IDLK files. The IDLK files begin with characters that force the OS to not show them, like a period or a tilde.
Honestly, if you're seeing a slash through a pencil icon, that file is locked, so there's an IDLK file somewhere. That's the only way ID or IC will show that icon.
In case of emergency: In InDesign (can't do this in InCopy), select the locked story and Unlink it in the Links panel from the Links panel menu. It breaks the link to the original ICML file an turns it back into a normal InDesign text frame. Then select the frame, and export it to InCopy format again *with a different filename* than before, but saves it to the same place as the other ICML stories for that layout.
AM

IPhone 4S - Homescreen icons disappearing after downloading apps?

I have recently downloaded the Opera web browser on my 4S and as soon as I exited the app other icons on my homescreen disappeared from view, leaving an empty space where the icon should be, but the name of the app still visible. When i swipe between homescreens/ to spotlight the images of the apps seem to come back and then a different one disappears.
I have cleared all the apps that were running in the multitasking bar but this hasn't sorted the problem.
I had a problem last week where the phone would not end a call (I had to completely turn the phone off in order to stop the call) I used the factory reset within iTunes to sort this problem out by downloading a new version of iOS 5 (the same version number just a fresh install from apple) and the problem was sorted but it left .64GB of "Other" data on my iphone which I cannot remove. I dont know if this will be something to do with my new problem (I have never had anything above .20GB of "Other" data on my phone before this). iTunes also told me that prior to the reset my phone was over capacitity by .5GB (how is this even possible?).
Since then my phone has also not managed the storage data on the phone correctly as I downloaded some of the 12 Days Of Christmas free content, with my iPhone claiming I have 2GB of available space out of 16GB (using the data presented in the Settings>General>About screen) to download content (2 HD tv programs, which came to 2.5 GB, so before downloading I removed some older music videos to clear extra space, at least enough to clear out the .5GB required) but yet when I synched my phone with iTunes earlier today (after discovering the homescreen problem) iTunes told me that my iPhone was 1.4GB over its storage capactity. I have cleared enough content to allow 3GB of free space on the iPhone according to iTunes but my iPhone only claims that 2.5GB is free, and the Homescreen problem persists.
Normally I wouldnt trouble you guys with my problem and just restore the phone with a fresh OS but I dont actually have a proper internet connection at my house and so i cannot download the operating system as required (I have to use tethering to type this on my mac) I have read that you can restore from a fresh backup that is stored on your Mac after you download the iOS 5 file, but the file is not located within the backups folder in the Mobilesync folder in user libraries. Apparently in the folder other backups should be present with a dating system (i read on forums about this, havent seen it for myself) but all that is located within the backups folder is 2 folders named with a jumble of letters and numbers both containing a load of files with the same random jumble of characters. iTunes will not recognise these as a backup.
Sorry about the long story but I'm new to having a Mac and wanted to put in as much detail as possible (im not used to lion yet).
My question is Should i be able to access backups/ a fresh install of my iPhone locally as I do back it up using iTunes and not iCloud, and if so, where will this file be located in order for me to do so? Also, what is this "Other" data on my iPhone?
Thank you
John

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Unable to rearrange/organise/organize homescreen icons using iTunes 11

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