Unable to reboot after installing updates

I have a MacBook Pro which I purchased last summer.  Unfortunately, I don't know the version of the OS.  Today, I installed the recommended updates and now it won't reboot; i.e. Apple logo displayed with the dial spinning.  Any suggestions appreciated.

Here's what I've found:
(1) I cannot run Disk Utility because I don't have my install disk handy
(2) I cannot run Repair Permissions because Apple does not make a separate ISO available to fix their mistakes
(3) There does not appear to be a wat to back out updates (ie, no Add/Remove Programs)
I was able to boot into safe mode and perform:
    > sudo bash
    $ chmod -R root /
Amazingly, the command ran to completion. Unfortunately, it did not fix the problem. As soon as some spare cycles were available (interesting indeed!), the machine shutdown.
+1 to Apple engineers for creating a broken patch
+1 to Apple quality assurance for letting the junk out the door
+1 to Apple, for not offering an ISO to fix a broken installation
+1 to Steve, who has managed to keep his anti-trust lock on the hardware and broken software
Great job, Apple

Similar Messages

  • Automatic double reboot after installing update

    Hello everyone,
    After installing update 10.5.6, my computer automatically restarted twice (the double "bong" sound). I was wondering if this is an unusual occurrence or part of the normal system update sequence.
    Have not had this occur previously and was wondering if anyone else had this effect when installing 10.5.6
    Thanks.
    joe

    My iMac and my wife's MacBook both did the double reboot. It scared me the first time my iMac did the double reboot on 10.5.5 but this time I expected it. On my wife's MacBook it also had a firmware update and for the first time since we bought her computer I heard the fan going at a really high speed for a couple seconds and then stop. The fan has never since come on that fast so I guess it was the computer was just testing the fan.

  • Unable to Reboot After Software Update - Unable to Reinstall Mac OS 10.4.10

    Hello,
    I just bought a Macmini 9 months ago, and I believe I may need to either erase the HD to reinstall the original Mac OS (10.4.10) or else replace it. However, I am not familiar with Mac and don't know how to reformat the disk. Can anyone help?
    Each time there is a software update, I experience problems starting up from the HD. After the last update a few days ago, I am unable to start up from the HD at all. I tried using the original install CD 1 to reinstall Mac OS 10.4.10 with archiving. However, I received an error saying "unable to install because there is a newer version already installed." Therefore, I tried to start up from the HD again by pressing Option key at startup, but the Macmini continously turned off by itself without rebooting. I tried reinstalling Mac OS with the erase option, but it failed. After that, the Mac OS install CD1 only gives me the option to reinstall additional applications, but when I select continue, there is not HD shown to install the applications.
    Disk Utility First Aid on CD1 was unable to repair the disk. I received the following messages: "Invalid sibling link", "Volume check failed", "The underlying task reported failure on exit", "1 HFS volume checked", "1 volume could not be repaired because of an error."
    At the bottom of the page under Disk Utility, the following information about the disk is available. Format: Mac OS Extended (Journaled); Capacity: 111.5 GB (119,690,149,888 Bytes); Available: - ; Used: - ; Number of Files: - ; Owners Enabled: - ; Number of Folders: - .
    System Profiler is able to identify type, disk identifier, file system, etc. It shows the volume supports journaling, but is not journaled.
    Scan Image for Restore shows Library_Preferences (Empty), and Root applications are all grayed out.
    I performed the Apple Hardware Test (ver 3A129) by pressing D at startup. The test ran for 5 minutes and 6 seconds. It reported "No trouble found".
    It seems the HD is empty, but the install CD is not offering any options to reinstall the OS, only the additional applications. I believe it is a partition error, but I am not familiar with Mac and hesitate to proceed any further.
    How do I reformat the disk so that I can reinstall the original Mac OS 10.4 and 10.5?
    Your help is sincerely appreciated. Thanks.

    Good news!
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    I only use Software Update to see what is needed, then get them for real via...
    http://www.apple.com/support/downloads/
    That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

  • Unable to reboot after installing Leopard

    Unable to reboot, the fan keep on noising after the screen turns off for a long time, and the fan noise just keep on getting louder, and the computer did not start up again. This problem only happens after installing the Leopard.

    Good news!
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    I only use Software Update to see what is needed, then get them for real via...
    http://www.apple.com/support/downloads/
    That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

  • C855D-S531​5 won't reboot after installing update

    My Satellite C855D-S5315 isn't even a month old.  Today it downloaded an automatic update and now refuses to reboot.  I hold the key down for the usual 8 seconds, and on second #5 the Toshiba logo flashes and then the screen goes black.  The single white power light is on on the front.  Somewhere in my searching I thought I caught something about removing the batteries and putting them back in.  But with the light on, I worry about getting a shock.  Anyone have any suggestions?

    Thanks to an online post I was able to recover from an unstartable situation.  And no help from Toshiba on the problem that they started.
    Here is the fix that worked for me:
    "The workaround I have found is to change the Boot speed setting in Bios to "normal" instead of the default "fast"
    To get to the System BIOS
    Press and hold the F2 button, then power on the Unit. That should bring up the BIOS, from there you should see a setting under the Advanced tab called boot speed, just set it to normal and you should be able to load windows normally.

  • HT1222 Computer won't reboot after installing update

    My mac told me I had an update and needed to reboot.  I hit reboot.  It just gives me the spinning wheel of death now.

    Thanks to an online post I was able to recover from an unstartable situation.  And no help from Toshiba on the problem that they started.
    Here is the fix that worked for me:
    "The workaround I have found is to change the Boot speed setting in Bios to "normal" instead of the default "fast"
    To get to the System BIOS
    Press and hold the F2 button, then power on the Unit. That should bring up the BIOS, from there you should see a setting under the Advanced tab called boot speed, just set it to normal and you should be able to load windows normally.

  • On Mac - Android File Transfer stopped working.   It says Unable to connect after installing the Verizon Software Update Utility from phone

    On Mac - Android File Transfer stopped working.   It says Unable to connect after installing the Verizon Software Update Utility from phone.

        Hi JoeC695,
    That's not good! We want your software to work properly. Have you tried uninstalling the Verizon Software Utility from your MAC? Do you receive a specific error message?
    Thanks,
    PamelaF_VZW
    Tweet us vzwsupport

  • Fix for continuous reboot after installing Service Pack 3 in Windows XP

    After contacting HP Technical Support and speaking to a supervisor we were able to solve the problem of Windows continuously rebooting after installing SP3. Here are the steps that fixed the problem with my HP Pavilion running on an AMD processor. The steps are actually fairly straight forward and easy....
    Issue: The computer reboots continuously after installing Windows XP service pack 3
    Computer reboots continuously after installing Windows XP service pack 3 on AMD systems. The problem is that with some configurations, SP3 causes the computer to crash during boot, and Windows XP, by default, is set up to automatically reboot when it crashes. That is why you end up in the endless rebooting scenario.
    Cause:
    On HP computers, the same Windows installation disc image for Intel processor based PC's is deployed for the AMD processor based computers as well. Because the original installation image for both Intel and AMD is the same, all have the intelppm.sys driver installed and running. That driver provides power management on Intel-based computers. On an AMD-based computer, amdk8.sys provides the same functionality for power management.
    Symptoms:
    Ordinarily, having intelppm.sys running on an AMD-based computer appears to cause no problems. However, on the first reboot after a Service Pack 3 installation, it causes a big problem. The computer either fails to boot, or crashes with a STOP error code of 0x0000007e.
    You may not see the error code because the computer reboots too fast. In order to get the error message, you need to set an option during startup. To do so, open the windows advanced menu by tapping the f8 key on startup. Then select the "Disable automatic restart on system failure" option.
    Solution:
    If you have an AMD-based computer, however, you do not need the intelppm.sys driver and can disable it. There are three methods in order to do this.
    Step 1: Please try to log on the system in safe mode.
    1. While using Safe mode open the command prompt....  Start, All Programs, Accessories, Command Prompt
    Run the following command in the command prompt just like it's typed: sc config intelppm start= disabled
    Step 2:
    If the issue persists, please try to log on or boot the system in recovery console (refer to the web document)
    2. Using recovery console:
    If you booted into the recovery console, from a command prompt, type: disable intelppm
    Step 3: Please check in registry.
    3. Using windows registry:
    1. Run regedit
    2. Click on HKEY_LOCAL_MACHINE
    3. From the File menu, select "Load hive"
    4. Navigate to %systemdriver%\Windows\System32\Config on the dead system and select the file name System
    5. Name it something you can remember, such as "horked"
    6. Navigate to horked\ControlSet001\Services\IntelPPM
    7. Double click the Start value and set it to 4
    8. If you did what I did and completely messed things up by running a disk check previously, navigate to ControlSet001\Control\SessionManager. Open the BootExecute value and clear out the autochk entries.
    9. Repeat steps 6-8 for the other control sets.
    10. Reboot
    Reference:
    http://support.microsoft.com/kb/888372
    Additional information:
    Computer Restarts after Displaying Stop Error 0x0000007E (After Updating with Service Pack 3 for Windows XP):
    http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01457284&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
    For future reference: Service pack 3 Installation steps:
    Before installing the service pack 3 update, please follow the steps listed above and save yourself much time and effort.
    To uninstall service pack 3, I suggest that you uninstall it from add/remove programs.
    Step 1:
    Uninstall service pack 3 from add/remove programs:
    1. Click Start.
    2. Select Run.
    3. Type appwiz.cpl in the run field.
    4. Click OK.
    5. Click change or remove programs.
    6. Select the program -service pack 3 that you want to uninstall or remove.
    7. Click Remove button.
    8. It will pop up the message stating that "Are you sure you want to remove the programs".
    9. Click Yes. It will help you to remove or uninstall the installed programs from add and remove programs.
    Step 2: If the issue persists, I suggest you to perform system restore and then try to install the service pack 3 after performing the steps mentioned above in regards to removing the intelppm.sys Driver.
    Using Microsoft System Restore in Windows Me and XP:
    http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bph07103&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
    Step 3:
    How to obtain the latest Windows XP service pack :
    http://support.microsoft.com/kb/322389/
    Steps to take before you install Windows XP Service Pack 3:
    http://support.microsoft.com/kb/950717/en-us
    I hope this helps someone who is having this problem. It sure took me a minute to get it all figured out. :0)

    Still useful as of 12/30/11. Have ten Lenovo 5042 computers with downgrade licenses to run XP and have a ghosted image from another Lenovo 5042 having and Intel cpu. My target computers all have AMD cpus in them and the image would continuously reboot on
    the AMD computers.
    Used method 1 and it cleared the problem instantly, many thanks for the post and the time and effort it took to dig up the answer..

  • Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated.  How do I get rid of the list after they've been updated?  In the previous version I did not have an annoying permanent list.

    Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated.  How do I get rid of the list after they've been updated?  In the previous version I did not have an annoying permanent list.

    iOS 7 allows you to have your apps update automatically. Therefore, the list of what has been updated stays so that you can see what was updated, when and what the release notes say. It has been suggested that they list has a limit, much like Recents. Currently, there is no way for the user to delete the entries manually. Just try not to look at them.

  • Fire fox won't open after installing update. But it shows in my task manager as running

    Firefox won't open after installing update 3.6.6 Solution page says problem has been solved, but the solution has been removed.
    == This happened ==
    Every time Firefox opened
    == After installing update 3.6.6 ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

    Hello Chris.
    Hopefully this support article is what you need:
    https://support.mozilla.com/en-US/kb/Firefox+will+not+start

  • After having shut down after installing updates, when I restarted and tried to open a word file, it started opening ALL the word docs and the only way I could stop it was by"force quit"  arted  and tried to open

    After having shut down after installing updates, when I restarted and tried to open a word doc, it started opening ALL the word docs and the only way I could stop it was by"force quit"  . This is REALLY annoying!!

    May be it is the Resume feature.
    System Preference > General > Number of recent items
    Uncheck the box next to      "Restore windows when quitting and re-opening apps".
    Best.

  • Macbook pro won't boot after installing update 10.9.3

    macbook pro won't boot after installing update 10.9.3

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • After installing update IOS I've lost my Quicken data, help?

    I've lost my quicken data, after installing update....How do I retrieve?

    gloria280 wrote:
    I've lost my quicken data, after installing update....How do I retrieve?
    What Mac do you have?  What version of Quicken do you have?
    Are you updating Quicken or OS X?  What are the details of that update (prior version number and updated version number).
    Also, since this is your first post to this forum, be sure to understand that the first reply is not necessarily the last word on the subject (nor even the first word, as in this case)!

  • ITunes crashes on iPhone after installing update 3.01

    After installing update 3.01, iTunes won't work properly. iTunes starts up, plays a number but crashes after a while. My guess is, that this happens while the iPhone performs other tasks simultaneously (like retrieving e-mail and such). Are there other people with the same experience?

    Update: looks to be a memory-problem (?). When I start iTunes and choose to play the firts album/number directly (without using coverflow), it works fine. For a while at least, until my mail is checked again: iTunes crashes again.

  • Imac keeps restarting on its own after installing update X?

    Imac keeps restarting on its own after installing update X?

    What do you mean "update X"? What update are you referring to?

Maybe you are looking for