Unable to receive emails via Outlook - worked for years until Saturday night

I resently got a new laptop with Windows 8 and I use Office 2007.  I got everything loaded and it worked with no issues until Saturday night. It starts to download the emails, but goes really slow and never finishes the download.  i have it setup just as the website says, but there has to be another issue.   HELP!

Go into Norton Network Settings, Email Protection, Email Antivirus Scan, and click Configure[+].  Make sure "Protect against timeouts" is checked.
If you need to disable Incoming Email Scanning, you should be aware that this does not lessen your protection.  Auto-Protect will identify and block any malware on access that email scanning would have detected.  You may get a Norton "Fix Now" warning if you disable scanning, but this can be turned off by hovering your cursor over the words, "Email Protection" on the main Norton window and selecting "Ignore" in the pop up.  This tells Norton to disregard the on/off status of the email scan setting when monitoring the state of the various protection components.
I found that at a norton discussion forum.
Maybe double check with norton on their forums or call them and see if there is something they are missing.  

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