Unable to receive Enterprise Messenger App HELP

My Exchange Hosting company has always sent me the Enterprise Messenger App to my previous Blackberrys such as 8930. I just got the 8900 and they tell me they have sent it 3 times but I don't see it on my 8900. Any thoughts what the problem could be and how to fix it?
Thanks

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

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I'm getting the following error when I try to get my email:
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I do not have any other mail clients, so I have no idea what's going on here. Mail server appears to be working properly according to the online status page. I haven't changed anything at all. Every time it tries to check mail it wants me to authenticate which doesn't normally happen when it checks mail.
Message was edited by: Patrick Besong

I found the answer in our university's Knowledge Base:
Some Apple Mail (aka Mail or Mail.app) users running MacOS X 10.5 have been running into problems with the new mail.psu.edu AND email.psu.edu. To the end user, this issue manifests as Mail.app repeatedly prompting for the password and never successfully checking mail.
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Connects to mail.psu.edu OR email.psu.edu
Sends user ID and password
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At this point, mail.psu.edu OR email.psu.edu returns the error "-ERR userID must wait n seconds before checking mail." Mail.app mishandles this and throws up the password prompt.
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2. Why doesn't Mail.app handle the error message correctly? There is also a bug report opened with Apple on this one. (Note: this has been a running problem for Mail.app throughout its existence).
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In Mail.app, go to Preferences➝Accounts.
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Uncheck the box labeled "remove copy from server after retrieving a message."
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Locate the file MessageUidsAlreadyDownloaded3.
Delete the MessageUidsAlreadyDownloaded3 file. Note: If there are other files with similar names, delete those as well.
Using POPsickle at https://helpdesk.css.psu.edu/listpop/popsickle.html, delete all mail that has already been downloaded by Mail.app/seen by the user. IMPORTANT: This is critical, as the list of messages already downloaded was removed in step 9. Not completing this step will result in ALL mail being downloaded again.
Wait five (5) minutes.
Launch Mail.app and try again.
From this point forward, mail checks should work. However, all mail will be left on server. We recommend users plan to periodically purge accumulating mail with POPsickle until the problem is resolved.

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I had the same problem. The unlocking mentioned above worked for me. Right now mail.app is downloading the messages.
I've also on other message boards found a link for correct setup: http://www.macobserver.com/tmo/answers/howto_setup_gmail_imap_andmail.app1/
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MarketingMary,
I am truly sorry to hear that your are unable to receive calls on your device. Thank you tbo27 for providing great troubleshooting steps. Making sure call forwarding is not active by dial *73 is great. Have you already reset network settings also? http://vz.to/RTz70g Are you able to make calls fine? Make sure Do not Disturb is not active. Settings>Do Not Disturb
LindseyT_VZW
Follow us on Twitter @VZWSupport

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Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
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If nothing above helped, restart your router.
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Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
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thanks for your reply. I appreciate your taking the time to respond.
yes, I thought my limits were 20 MB, but I let my client talk me into trying to send it anyway (won't be doing that again). I actually spent some time with the apple tech support person (who was awsome!) and he had me delete some files from my mail folder in the Administrator folder and changed some settings in my mail prefernces.
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Can at least someone confirm that their palm pre messenger app is working for yahoo messenger? Thanks
Post relates to: Pre p100eww (Sprint)

Please don't cross post duplicate questions to other boards, thanks!
Thread closed.
WyreNut
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How come that i am not receiving any messenger and fb push notifications? help

how come that i am not receiving any messenger and fb push notifications? help

Greetings iammay14,
Welcome to the Apple Support Communities!
I understand that you are not receiving notifications for some applications on your iPhone. To troubleshoot this situation, please read over the information in the attached article to ensure the notifications for these applications are set up correctly.
About Notifications on iPhone, iPad, and iPod touch - Apple Support
Not getting notifications for a specific app
Push notifications require an active Wi-Fi or cellular connection. If you’re not getting notifications for a specific app, try these steps:
Go to Settings > Notifications to verify that the app supports notifications. If notifications do not appear in the Notification Center, make sure that the Notification Center setting for the app is enabled.
Make sure you’re signed in to your Apple ID.
If you’ve recently installed an app or restored a backup, open the app to start getting notifications.
Cheers,
Joe

Unable to receive Enterprise Messenger App *HELP*

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Unable to receive Enterprise Messenger App HELP