Unable to receive mail from a particular address (love is at stake!)

Okay, so for weeks my new girlfriend and I have been steadily swapping mail without problem. Then, on Sunday 5 Aug at 10pm EDT or so, mail from her personal account ([email protected]) to me ([email protected]) starts bouncing back to her as undeliverable. I don't receive any of them. She is able to mail others, however, without problem and can also mail me at my workplace (not a good solution). The mailer daemon keeps telling her that it continues to try to send it but after xx.xx hours has been unsuccessful. She can receive mine fine.
She has asked comcast support for help. Their best theory after examining the history is that icloud has blacklisted her address, perhaps for spam or a perceived threat as interpreted by the icloud security system. This is admittedly their best guess. She did attempt to send me an email listing several links to bike tours. I never rec'd it and it appears that it was the earliest case of mail rejection.
First, can someone advise me on how to contact icloud about this issue? Secondly, does this stand to reason to those of you who understand these systems?
Thanks for your guidance.

Okay sorry for delay. Here is a header of a message that had been blocked and it has now apparently been released as i just recieved it a bit ago. I'm imagining that's the result of a 48 hour waiting period. Hope this helps. Thanks again.
[email protected] Last name <[email protected]>
To: Billy Goat < [email protected] >
Return-Path: <[email protected]>
Received: from nk11p00mm-smtpin009.mac.com ([17.158.160.104]) by ms06554.mac.com (Oracle Communications Messaging Server 7u4-27.07(7.0.4.27.6) 64bit (built Jun 21 2013)) with ESMTP id <[email protected]> for [email protected]; Thu, 08 Aug 2013 17:18:32 +0000 (GMT)
Received: from qmta11.emeryville.ca.mail.comcast.net ([76.96.27.211]) by nk11p00mm-smtpin009.mac.com (Oracle Communications Messaging Server 7u4-27.07(7.0.4.27.6) 64bit (built Jun 21 2013)) with ESMTP id <[email protected]> for [email protected] ORCPT [email protected]);
Thu, 08 Aug 2013 17:18:31 +0000 (GMT)
Received: from omta21.emeryville.ca.mail.comcast.net ([76.96.30.88]) by qmta11.emeryville.ca.mail.comcast.net with comcast id 9PZY1m0041u4NiLABPfGsV;
Tue, 06 Aug 2013 11:39:16 +0000
Received: from sz0068.ev.mail.comcast.net ([76.96.40.137]) by omta21.emeryville.ca.mail.comcast.net with comcast id 9PfF1m0082xZMJ48hPfFT6;
Tue, 06 Aug 2013 11:39:15 +0000
Original-Recipient: rfc822; [email protected]
Received-Spf: pass (nk11p00mm-smtpin001.mac.com: domain of [email protected] designates 76.96.27.211 as permitted sender) receiver=nk11p00mm-smtpin001.mac.com; client-ip=76.96.27.211; helo=qmta11.emeryville.ca.mail.comcast.net; [email protected]; x-software=spfmilter 0.97 http://www.acme.com/software/spfmilter/ with libspf-unknown;
Message-Id: <[email protected]ca.mail.comcast .net>
In-Reply-To: <[email protected]>
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_Part_1992290_847206186.1375789155605"
X-Originating-Ip: [::ffff:66.103.231.126]
X-Mailer: Zimbra 6.0.13_GA_2944 (ZimbraWebClient - FF3.0 (Win)/6.0.13_GA_2944)
Dkim-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=comcast.net; s=q20121106; t=1375789156; bh=jpLRxM35cu+mtP7+VJMPorY6o6huNgNp8AffUYCQLVs=; h=Received:Received:Date:From:To:Message-ID:Subject:MIME-Version: Content-Type; b=UCJuMVDG85icNMNKiIEBfCn3iKbcr19JE+ptwu2fRpX9qFGUNUKivjbGX3EsKY+2W ZpFX6m6aKtf1oygiT391u/8yOgyJwoWhaRI7TPS8/zFhPPmaosBbHZ4zEcpy/KiVuw KHdvL6Q2svdxOW72ccp/vHejP31NRFJIzgb1XWGm4frWddJ4Lak9R0DbqWukwSRcn3 AAI3zo7be4LG+acMFiUZPA43ixNf+Pl2jSLhtuEjouCcOoPE2mD/koffMbfYtUEJ81 WqTqVga1Vv8YZ5EmaZ2EGqkRB75Th7YG7eND3CI75rqom68GBRbC+NfavBUhvgRN9I kv5Dbb1qbqaSA==
Authentication-Results: nk11p00mm-smtpin009.mac.com; dkim=pass reason="2048-bit key/testing" header.d=comcast.net [email protected] header.b=UCJuMVDG; dkim-adsp=pass
X-Icloud-Spam-Score: 33322 f=comcast.net;e=comcast.net;pp=ham;spf=pass;dkim=pass;wl=absent;pwl=absent
X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.10.8794,1.0.431,0.0.0000 definitions=2013-08-08_06:2013-08-08,2013-08-08,1970-01-01 signatures=0
X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 suspectscore=0 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1305240000 definitions=main-1308080144
Re: Sigh……TEST

Similar Messages

Not receiving mails from certain email addresses

I am sending & receiving the majority or my mails without any problems but there are a few email address from which I am being sent mails that I am not receiving. They are not being notified that I am not receiving the mails either.
Could they be blocked on Mobile me? How can I unblock these addresses and retrieve the mail?
Thanks,

Yep, that's very typcial of mail from lists...
In Outlook open the message, click on File/Properties, and you'll see a box labled "Internet Headers". I usually copy that out and paste it to Notepad to make it easier to read...
You'll find that there are different addresses in the vairous headers.
This is NORMAL for some types of list mail.

HT203528 Not receiving mail from certain email address

hi looking for help here I have 2 email address that where put in the junk but are not , I moved the email address to the inbox but then they stopped even coming threw to the junk?... I then thought if I made up a rule to go to a certain folder for this email address I would be happy with this but even this doesn't work and it's taking some times 4-5 hours for me to revive this email address , the server at there end is fine as they send this email to a group and my hotnail account recives it instantly

Any error message provided and if so, what?
Are the message headers available in your account's Inbox mailbox and when selecting a message to view it, the content is not shown?
Is your account a POP or IMAP account?

Can not receive mail from outside domains

We are setting up our OCS 10g mail server, and are having trouble setting up our policies.
-unsure how to allow mail to come in from outside domains
-are able to send mail to outside domains if that one is set. is there a way to allow to send to any outside domain without having to set every single one?

it looks like the MX records are setup correctly now, but I am still unable to receive mail from outside domains.
from a gmail address i get the error:
Delivery to the following recipient failed permanently:
[email protected]
Technical details of permanent failure:
TEMP_FAILURE: Could not initiate SMTP conversation with any hosts:
[mydomain.com. (10): Connection timed out]
----- Original message -----
Received: by 10.70.123.6 with SMTP id v6mr2951750wxc;
Thu, 29 Jun 2006 05:22:06 -0700 (PDT)
Received: by 10.70.105.2 with HTTP; Thu, 29 Jun 2006 05:22:06 -0700 (PDT)
Message-ID: <[email protected]>
Date: Thu, 29 Jun 2006 09:22:06 -0300
From: "Chris M" <[email protected]>
To: [email protected]
Subject: test thursday 1
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_77974_24025125.1151583726769"
------=_Part_77974_24025125.1151583726769
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
Content-Disposition: inline
test
------=_Part_77974_24025125.1151583726769
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
----- Message truncated -----
** i modified the email addressed for the post, actual email addresses were used **

TS3276 I have issues receiving e-mails from a particular sender. I can send e-mails to them but they can't send to me. They get "None of your e-mail accounts cold send to this recipient"

Like stated above. I cannot receive e-mails from a particular e-mail address. I can send to them but they can't send to me.

Have you contacted your email provider and asked if for some reason that sender or domain has been blacklisted?

Mail app crashes when receiving email from a particular sender

HI All,
Here is a problem I'm facing, Mail App crashes while receiving email from a particular sender. I'm testing our new Email Hosting solution "Rackspace" and it works fine with all other Email clients or on deveices (Android, Windows Phone & Blackbarry) but on Iphone 4s (IOS 6.1.4, i guess) it crashes the Mail App.
The email I'm using is sending over to an email at ttv-asia.com domain. The user of ttv-asia.com is based in China and just to see if the problem is with the Iphone, I've tested the Iphone's Mail App in Hong Kong and it works normal.
So now... Im confused and have no Idea on how ro fix this.
~Ray
<Email Edited By Host>

Sorted, it seems that livemail configured for exchange and having Google premier for exchange, results in the mail app on the iPhone crashing, when selecting an email in the Google exchange mail box, then calling up the folders , it crashes. switched off livemail mail, worked fine.
Weird.
Google vs Microsoft, with a little help from Apple ???????????

TS3899 unable to receive hotmail from iphone 4s. its keep spinning with error the connection to the server failed. Some time it downloads old mails.

I am unable to receive email from hotmail. It is spinning with checking for email message. Some time it downloads old emails and then those emails disappears and redownloads. some times shows connection to the server failed. From laptop there are no issues with account or email. Any ideas?

Hi Friend,
Look at this discussion: https://discussions.apple.com/message/20830562?ac_cid=sa123456#20830562
You probably will think that discussion has not the same problem as you, but probably has your answer there.
So please have a look and try those solutions.
Hope it will be helpful

Unable to receive emails from specific domains

Hi,
One user in our company is trying to send email in different domain but
recipient is unable to receive email from our side. Below mentioned is the NDR report:
[email protected]
The recipient's e-mail system isn't accepting messages now. Please try resending this message later or contact the recipient directly.
The following organization rejected your message: smtp.xxx.net
Kindly guide me how i can diagnose that there is no problem at our side because all other users are sending emails in different domain without any problem.
Thanks & Kind regards,
Osama Aftab.

That http://x.co/rblbounce URL redirects here
http://help.secureserver.net/article/3568#rbl . Scroll down, and you can see their explanations for the 554 status you are receiving. I've pasted them at the end. I'm going to
guess that if you type your domain name in here
http://mxtoolbox.com/blacklists.aspx
you'll find that you're listed at Spamhaus.
554 RBL Reject.
This IP address has been blocked from our internal RBL.
Follow the link provided in the bounceback to submit a request to remove this IP address.
554 Connection refused. This IP has a poor reputation on Cloudmark Sender Intelligence (CSI). IB103
This IP address has a poor reputation on Cloudmark Sender Intelligence (CSI).
Check Cloudmark Sender Intelligence to see the reputation of the sending IP.
554 Connection refused. This IP is listed on the Spamhaus Block List (SBL). IB104
This IP is listed on the Spamhaus Block List.
Check to see if the IP is listed on the
Spamhaus Block List.
554 Connection refused. This IP is listed on the Exploits Block List (XBL). IB105
This IP is listed on the Spamhaus Exploits Block List.
Check to see if the IP is listed on the
Spamhaus Exploits Block List.
554 Connection refused. This IP is listed on the Policy Block List (PBL). IB106
This IP is listed on the Spamhaus Policy Block List.
Check to see if the IP is listed on the
Spamhaus Policy Block List.
OWA For SmartPhone

Unable to send Mail from POP account

I have an Iphone 4 and have upgraded the IOS from 5-1 to 6.1.3. Since then I have been receiving all my mails but i have been unable to send mails from my POP account. the notification "Cannot Send Mail. A copy has been placed in your Outbox. The receipient, "xxyyzz @ gmail . com " was rejected by the server" displayed. Please Help. the same thing happens when I configure my POP account on my Son's Iphone4, and there is no problem in receiving and sending mails from my Outlook. Please Help!!!!!
Can i revert back to IOS5.1.1?????

Contact your email provider and get the correct settings to use for the outgoing mail server (SMTP) on a mobile device. If it's email provided by your ISP, they have likely blocked email from outside their network from relaying to prevent spam.

ICloud password but I forget why I sent in the mail verification is not received mail from apple icloud

iCloud password but I forget why I sent in the mail verification is not received mail from apple icloud
<E-mail Edited by Host>

You are not addressing Apple here. We are all just users like yourself. It's not a good idea to post your private email on a public forum.

Send and receive mail from different accounts.

I'm new to everything and I just posted this in the iPod forum, but I'm now thinking it belongs here.
How do I receive mail from my Gmail account and send from another account?
I have the incoming server as an IMAP and it works fine. The outgoing mail server is the problem. It's set up as a different username and everything, and it STILL sends it through my GMail account. I deleted the outgoing smtp gmail server with no success. What should I do?
Thanks!

Ernie,
You beat me to the punch... I was just about to reply with a follow-up asking if there was a way to do just that. Looks like I may need to use the separate accounts option in order to allow my to have Full Name information that is more helpful. For now, it won't be a problem because I only need 2 different addresses. If that changes in the future, however, I can see how it would be a problem.
It would be simple if I could add a comma-separated list of Full Names in the Full Name field (in the same order as the list of addresses) and have them match up.
Hmmm... might have to try that, just to see if it would work!
Thanks again.

Mac Mail not receiving mail from certain sender

I'm having trouble receiving mail from a certain sender. I verified that they have my correct email address and I don't think it's getting filtered as junk because my junk mail folder is empty. Is there anything else that could be causing this? Any help would be appreciated.

Try the Mail for Tiger forum http://discussions.apple.com/forum.jspa?forumID=753

When I send a text to someone, they receive it from my email address not my ph number, how can I stop this?

I recently upgraded to iOS 6 and am being told by my contacts that when I send a text they receive it from my email address (in their messaging app) and not from my phone number.
I have checked the send/receive settings in Settings>Messages>Send & Receive, the phone is set to send/receive default from my phone, yet the email sends it first.
I have removed and re added the email address, but have had no luck resolving the problem.
Has anyone else had the same problem? Is there a way I can stop it without turning off iMessage?
Thanks in advance.

There is another setting for "Start Conversation from", that needs to be set to phone number.

Cannot receive mail from .Mac account on port 143

I use my laptop at work. I used to have a 12" Powerbook G4 running OS X 10.4.3. I had no problem receiving mail from my .Mac account. Now, and all of a sudden, I can no longer receive my .Mac mail using the Mail app. The error I get is:
The server "mail.mac.com" refused to allow a connection on port 143.
I called AppleCare about this issue last night and they told me to perform the following steps:
1. Choose .Mac in System Preferences and delete my username and password from the Account tab.
2. Move com.apple.mail.plist and the Mail folder from my ~/Library folder to the desktop.
3. Restart the Mail app and re-import the Mail folder from the desktop. I was told not to directly copy the Mail folder from the desktop into the ~/Library folder.
4. Go back into .Mac in System Preferences and re-enter my account information.
According to AppleCare, things should now work. But there's a little problem with this "solution." I spoke with my network admin and he told me that incoming traffic on port 143 is blocked. That being the case, I fail to see how any of the above steps will solve my problem. It seems nothing more than an issue of trying to get my network admin to open port 143 and he seems reluctant to do that.
Any feedback would be appreciated.
Thanks,
Richard

I've solved this problem. Well, actually, I didn't do anything other than:
1) Rebooting my computer, then...
2) Following the instructions at the top of the following thread to re-create my email accounts (I had two):
http://discussions.apple.com/message.jspa?messageID=1598309#1598309
Not sure what this fixed, and how I got into this issue in the first place.
I had four or five days worth of email to come in... it took...
...a...
...long...
...time...
But its looking like its working.
A few things I tried, and although they didn't have an immediate effect to fix the connection refused problem, they might have kicked something to start something working again:
1) Created a new 'test' user on the system, restarted, logged in as that user, and started Mail.app setting it up with .Mac settings (it was after this everything worked)
2) Changed SSL ports in the accounts settings (no difference)
3) Turned firewall on and off (no difference)
4) Attempted to use Thunderbird to read .Mac email as IMAP mailbox (didn't work)
Hope this rather obvious help helps anyone else

Unable to delete mail from inbox. Message cannot move mail from inbox to trash. How do I solve this.

I am unable to delete mail from my inbox. A window appears saying "message could not be moved to the mailbox trash. How do I fix this.

Give your phone a reboot - hold down power/home button together for 10 to 15 secs or until you see the apple logo and then release, wait for your phone to reboot and then try moving your mail again.

Unable to receive mail from a particular address (love is at stake!)

Similar Messages

Maybe you are looking for