Unable to receive some emails in Exchange 2010

Hi,
Spent a few days on this and getting no where fast and out of ideas now.
We migrated a customer from SBS2003 running exchange 2003 to Server 2012 running HyperV with Exchange 2010 on a VM. So far the migration had gone through without many issues. We have 2 VM one AD/File server other Exchange 2010. with the old SBS2003 server
still online.
Basically after moving all the mailboxes from Exchange 2003 to Exchange 2010, some random users wont receive mail. Internal and sending is perfect. Port 25 was changed from the old SBS server and pointing to new EX2010 box.
After more testing pointing port 25 back to the old server solves the problem, all users receives emails instantly. So emails are routed via the old SBS box to the new Exchange.
On the new server both Send and receive connectors have been deleted and recreated. Checked the Default connector and Anonymous users has been ticked. Also this is ticked on the newly created receive connector.
I enabled SMTP logging and noticed the emails the wasn't getting delivered had the message below.
354 Start mail input; end with <CRLF>.<CRLF>,
,Remote
 Found another person with something similar and tried the fix didn't work for me
http://social.technet.microsoft.com/Forums/exchange/en-US/da8a1fa4-0757-4ea5-8225-de15707d5a57/problems-receiving-mail-smtpreceive-is-set-to-verbose
Spoke with the ISP, all the email for our customer goes through a SPAM filtering service and they noticed their server would Telnet in and get "connection lost" after the Mail from: command, which matches the error on the SMTP log. Again it happens
to random users not receiving mail, but I did notice any new users that was created after the migration doesn't get any external emails when router via the ISP and Port 25 pointing to the new server. 
So as a trial I bypassed the ISP by updating the MX record to point mail directly at new server, this fixed the problem! Everyone new and old users was receiving no problems. But speaking with the ISP they have 100+ customers on Exchange 2010 and never
experienced this issue. Only difference i can see we are using HyperV, could this be a networking issue?
PS our ISP uses a Watchguard device for Spam filtering.
Thanks!!!

X.400 potentially could be the problem.. got through this article
http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/x400-addresses-exchange-2010-part1.html
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    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,3,DAG member 01:57446,DAG member 02:465,>,EHLO DAG member 01,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,4,DAG member 01:57446,DAG member 02:465,<,250-DAG member 02 Hello [DAG member 01],
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,5,DAG member 01:57446,DAG member 02:465,<,250-SIZE 36700160,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,6,DAG member 01:57446,DAG member 02:465,<,250-PIPELINING,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,7,DAG member 01:57446,DAG member 02:465,<,250-DSN,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,8,DAG member 01:57446,DAG member 02:465,<,250-ENHANCEDSTATUSCODES,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,9,DAG member 01:57446,DAG member 02:465,<,250-STARTTLS,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,10,DAG member 01:57446,DAG member 02:465,<,250-X-ANONYMOUSTLS,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,11,DAG member 01:57446,DAG member 02:465,<,250-AUTH GSSAPI NTLM,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,12,DAG member 01:57446,DAG member 02:465,<,250-X-EXPS GSSAPI NTLM,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,13,DAG member 01:57446,DAG member 02:465,<,250-8BITMIME,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,14,DAG member 01:57446,DAG member 02:465,<,250-BINARYMIME,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,15,DAG member 01:57446,DAG member 02:465,<,250-CHUNKING,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,16,DAG member 01:57446,DAG member 02:465,<,250-XEXCH50,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,17,DAG member 01:57446,DAG member 02:465,<,250-XRDST,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,18,DAG member 01:57446,DAG member 02:465,<,250 XSHADOWREQUEST,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,19,DAG member 01:57446,DAG member 02:465,>,X-ANONYMOUSTLS,
    2015-01-26T18:02:47.163Z,Client Proxy Send Connector,08D2051B7AE3DA8F,20,DAG member 01:57446,DAG member 02:465,<,220 2.0.0 SMTP server ready,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,21,DAG member 01:57446,DAG member 02:465,*,,Received certificate
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,23,DAG member 01:57446,DAG member 02:465,*,,Proxy target certificate
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,24,DAG member 01:57446,DAG member 02:465,*,"CN=*.email.com, OU=IT, O=X, L=X, S=X, C=SE",Certificate subject
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,25,DAG member 01:57446,DAG member 02:465,*,"CN=DigiCert High Assurance CA-3, OU=www.digicert.com, O=DigiCert Inc, C=US",Certificate issuer name
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,28,DAG member 01:57446,DAG member 02:465,*,*.email.com;email.com,Certificate alternate names
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,29,DAG member 01:57446,DAG member 02:465,>,EHLO DAG member 01,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,30,DAG member 01:57446,DAG member 02:465,<,250-DAG member 02 Hello [DAG member 01],
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,31,DAG member 01:57446,DAG member 02:465,<,250-SIZE 36700160,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,32,DAG member 01:57446,DAG member 02:465,<,250-PIPELINING,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,33,DAG member 01:57446,DAG member 02:465,<,250-DSN,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,34,DAG member 01:57446,DAG member 02:465,<,250-ENHANCEDSTATUSCODES,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,35,DAG member 01:57446,DAG member 02:465,<,250-AUTH GSSAPI NTLM LOGIN,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,36,DAG member 01:57446,DAG member 02:465,<,250-X-EXPS EXCHANGEAUTH GSSAPI NTLM,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,37,DAG member 01:57446,DAG member 02:465,<,250-X-EXCHANGEAUTH SHA256,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,38,DAG member 01:57446,DAG member 02:465,<,250-8BITMIME,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,39,DAG member 01:57446,DAG member 02:465,<,250-BINARYMIME,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,40,DAG member 01:57446,DAG member 02:465,<,250-CHUNKING,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,41,DAG member 01:57446,DAG member 02:465,<,250-XEXCH50,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,42,DAG member 01:57446,DAG member 02:465,<,250-XRDST,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,43,DAG member 01:57446,DAG member 02:465,<,250-XSHADOWREQUEST,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,44,DAG member 01:57446,DAG member 02:465,<,250-XPROXY,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,45,DAG member 01:57446,DAG member 02:465,<,250-XPROXYFROM,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,46,DAG member 01:57446,DAG member 02:465,<,250-X-MESSAGECONTEXT ADRC-2.1.0.0 EPROP-1.2.0.0,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,47,DAG member 01:57446,DAG member 02:465,<,250 XSYSPROBE,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,48,DAG member 01:57446,DAG member 02:465,>,X-EXPS EXCHANGEAUTH SHA256 ,
    2015-01-26T18:02:47.257Z,Client Proxy Send Connector,08D2051B7AE3DA8F,49,DAG member 01:57446,DAG member 02:465,>,<Binary Data>,
    2015-01-26T18:02:47.272Z,Client Proxy Send Connector,08D2051B7AE3DA8F,50,DAG member 01:57446,DAG member 02:465,<,235 <authentication information>,
    2015-01-26T18:02:47.272Z,Client Proxy Send Connector,08D2051B7AE3DA8F,51,DAG member 01:57446,DAG member 02:465,>,XPROXY SID=08D2051B7AE3DA8E IP=Customer IP PORT=60262 DOMAIN=customerdomain.com CAPABILITIES=0 
    2015-01-26T18:02:47.272Z,Client Proxy Send Connector,08D2051B7AE3DA8F,52,DAG member 01:57446,DAG member 02:465,<,250 XProxy accepted and authenticated,
    2015-01-26T18:02:47.272Z,Client Proxy Send Connector,08D2051B7AE3DA8F,53,DAG member 01:57446,DAG member 02:465,*,,Proxy session successfully set up for [email protected]. Inbound session will now be blindly proxied
    2015-01-26T18:02:47.819Z,Client Proxy Send Connector,08D2051B7AE3DA8F,54,DAG member 01:57446,DAG member 02:465,-,,Remote
    Nothing after these logs indicating any type of issue with the receive connector. Tried to make the logs as anonymous as possible. Hope they still make sense.
    Note; Database was active on DAG member 02 but all incoming traffic on port 587 was directed to DAG member 01.

  • Unable to recover deleted item in Exchange 2010

    I'm on Exchange 2010 Sp1 and Outlook 2010. I'm trying to recover a deleted item from the dumpster and when I do I get the following error message.
    "Outlook was unable to recover some or all of the items in this folder. Make sure you have the required permissions to recover items in this folder, and try again. If the problem persists, contact your administrator."
    I am the administrator and I fairly sure I have been able to do this since migrating my mailbox to Exchange 2010 from Exchange 2003. I've rebooted my PC. Any ideas what is going on?

    Thanks for all the suggestions. That's correct. On my second non problematic PC I can login to my mailbox and recover deleted items without any problems. So same mailbox but different computer no problem. Actually I can recover a deleted item on my problematic
    PC for other mailbox no problem too.
    In regards to Mumin CICEK question my dumpster is set to 30 days. I tried multiple messages. Even messages that I had just deleted and emptied from deleted items. And again I can recover those same messages from another PC no problem.
    In regards to the Windows profile may be corrupted I thought about that too. But what is interesting as using the same Windows profile if I login to a different mailbox I don't have any problems either.
    I'll try fixmapi.exe as that seems like a good idea.
    One last bit of additional information. My Outlook has hung and crashed on me several times of the past. It has happened when I've been connected to differernt mailboxes. From memory the debug mentioned something about a sharing violation. Maybe I should
    turn off my anti virus to see if there is a corralation?

  • Help ipad 2 only receives some emails

    My dad is only receiving some of his emails on his ipad 2.   He has AT&amp;T for email with a .att extension.  I set the email up using the other option since they did not list AT&amp;T.   If he sends an email from the ipad and gets a reply it comes back to the ipad.    However, if he sends the email from his pc and the person replies he only gets the reply on the pc and not the ipad.     Also, i think he is missing other incoming emails on the ipad I will need to confirm that. If anyone can help, I sure would appreciated it.  He has been bugging me for two years to fix it.   Thx. 

    Might be some help here.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • OUTLOOK 2013 permission shared calendar Free/Busy doesn't work for some the users Exchange 2010 and Exchange 2003 that use outlook 2007/2010

    Hello,
    We are in coexitence organisation (transition Migration) Exchange 2003 sp2 and Exchange 2010 sp1.
    Users in Exchange 2003 use outlook 2007 and outlook 2010
    Users in Exchange 2010 use outlook 2007, outlook 2010 and outlook 2013.
    Issue: users in Exchange 2003 can't open outlook 2013 user calendar when he has Busy/Free information as default permission in his calendar.
    User in Exchange 2010 with outlook 2007 can't also open outlook 2013 user calendar when he has Busy/Free information as default permission in his calendar.
    Is it normal ? or exist some configurations to do in order to coexist all thoses clients and servers ?
    Thanks in advance

    Hi,
    Does this issue occur on Outlook only or both Outlook and OWA?
    Since you have double checked the permissions via multiple methods, it seems there is nothing problem on permission. Please make sure the migration from Exchange 2003 server completed successfully.
    If in OWA everything goes well (cannot see details), it should be an issue on the Outlook client side.
    I suggest run Outlook under safe mode to avoid some AVs and add-ins.
    I suggest re-create profile to refresh the caches.
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

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