Unable to received phone calls & SMS

Hi,
My iPhone 4s unable to received phone calls and sms. I would like to seek for advice on these problems.
Thank you.

step 1
reset network settings
settings >general>reset reset network settings
or
step 2
backup and restore
http://support.apple.com/kb/HT1414
or
step 3
contact carrier

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I cannot receive phone calls or messages when iPhone screen is locked

Hello,
i have an iPhone 5.
i Am unable to receive phone calls or text messages when my screen is locked. When I unlock the screen the missed call doesn't even appear so I have no idea anyone has called me. Text messages come through at about 12:30am every night.
i Have tried EVERYTHING I could find in forums and Apple trouble shooting. This is my last resort other than sending it to Apple.
iit is as if "do not disturb" is stuck on, but it isn't.
i Have tried:
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checked call forwarding etc.
checked mute
my silent button is not on.
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oout it in recovery mode.
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the weird part is when I first lock the screen and try to call it, it does ring. But if I give it a minute or more it won't ring.
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PLease, please, please

I Have also checked blocked numbers and swapped SIM cards from a completely different carrier so it's not the carrier either

I just upgraded my iPhone4s to iOS7 and now I am unable to make phone calls and send/receive text messages. Network signal indicator on the upper left side of the display shows hollow circles instead of full circles. Any idea how to fix the problem?

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I searched around, there was a similar issue in January, but with texts. Looks like it was resolved. I have an iPhone here that when calls are made, it hangs up before the call can be established. And the user is unable to receive any calls. Text and e-mail work fine.
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I just returned from traveling; during my trip, the phone started searching for a network, which it has never done repeatedly, like it is now. Since yesterday I have not been able to receive or make calls! Very frustrating, esp. since I was traveling into a volatile weather situation. At any rate, internet, text messaging and email are working fine. HELP!

IABRAT wrote:
I've had my X since Sept 2010 but over the past 48 hours or so I have been unable to make or receive phone calls. I can dial out but I hear nothing even though it shows that my call is connected-the person on the other end cannot hear me but their phone does ring and they answer but then there's nothing. My phone will ring when someone calls but when I answer it again there is nothing there for me or the caller. I can text, play games, surf the internet ect... basically everything is working fine except the ability to actually use the X as a phone......any thoughts out there before I have to go hang out in the Verizon store for a few hours to get it figured out? Thanks in advance for your thoughts.
A soft reset may resolve the issues outlined on your post. To perform a soft reset on your phone please follow the instructions below:
Remove battery with phone ON. Replace battery after 10 seconds. Power phone ON. Allow phone to complete the applications registration.
Please be assured that our goal is to resolve your equipment concerns. If you are still experiencing audio issues when making/receiving calls please contact us from another phone at 1-800-922-0204 at your convenience (as indicated by Ann154, thank you!) and select option 3, please have your mobile phone fully charged and available for troubleshooting when you call us.

Unable to make or receive phone calls

I've had my X since Sept 2010 but over the past 48 hours or so I have been unable to make or receive phone calls. I can dial out but I hear nothing even though it shows that my call is connected-the person on the other end cannot hear me but their phone does ring and they answer but then there's nothing. My phone will ring when someone calls but when I answer it again there is nothing there for me or the caller. I can text, play games, surf the internet ect... basically everything is working fine except the ability to actually use the X as a phone......any thoughts out there before I have to go hang out in the Verizon store for a few hours to get it figured out? Thanks in advance for your thoughts.

IABRAT wrote:
I've had my X since Sept 2010 but over the past 48 hours or so I have been unable to make or receive phone calls. I can dial out but I hear nothing even though it shows that my call is connected-the person on the other end cannot hear me but their phone does ring and they answer but then there's nothing. My phone will ring when someone calls but when I answer it again there is nothing there for me or the caller. I can text, play games, surf the internet ect... basically everything is working fine except the ability to actually use the X as a phone......any thoughts out there before I have to go hang out in the Verizon store for a few hours to get it figured out? Thanks in advance for your thoughts.
A soft reset may resolve the issues outlined on your post. To perform a soft reset on your phone please follow the instructions below:
Remove battery with phone ON. Replace battery after 10 seconds. Power phone ON. Allow phone to complete the applications registration.
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See if this Assistant Helps
http://www.apple.com/support/iphone/assistant/calls/
The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore from Backup.. Restore as New...
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...
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Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

MacBookPro Cannot Make/Receive Phone Calls

Hello,
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BB

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Check the software/game settings
*** Say 'Thanks' with Kudos ***

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Hi Bo S.,
Welcome to the Apple Support Communities!
I understand that you cannot make an outgoing call using your iPad. Included below are the instructions for using Continuity to make calls from your iPad. If you are set up correctly and still are unable to make a call after following the information in the article, please let me know at what point in the process the failure happens and what happens at that point.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
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samjohns146,
Making sure you can use your phone when you need it is certainly a concern of every consumer. I am sorry to hear you are having trouble with your phone but you have reached the right place for assistance. Has your phone completed any recent software updates at all? Let's try resetting the network settings http://vz.to/1ovdCBD to see if that resolves the issue. Please keep us posted on the outcome.
CandiceH_VZW
Follow us on Twitter at @VZWSupport

I am traveling in Chile, South America. I purchased an Entel sym card and I can make and receive phone calls, but the internet only works on WiFi. Do I need to region unlock or what? I willl only be here for A month and a half so I don't want to buy a pho

I am traveling in Chile, South America. I purchased an Entel sym card and I can make and receive phone calls, but the internet only works on WiFi. Do I need to region unlock or what? I willl only be here for A month and a half so I don't want to buy a phone. Any suggestions?

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bobf82,
I am so sorry to hear about the issues you are having with service in your house. I do see there may have been some network opportunities in your area. How long have you been having issues with service in your home? Does service improve as soon as you are outside your home? Have you only been having these issues since your received the Droid Mini?
LindseyT_VZW
Follow us on Twitter @VZWSupport

Unable to received phone calls & SMS

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