Unable to reconnect to MDS process
Hello,
I have a UCCE system composed of duplexed Proggers and an AW.
I have noticed the error Unable to reconnect to MDS process (Event ID: 32782) on the ProggerA's Event Viewer. This error is not showing on ProggerB's Event Viewer.
I have checked both Central Controllers processes but was unable to locate any errors. I have dumped the logs of MDS processes, no errors.
The mdsproc.exe_2011 ... .mdmp mini dump files all date back to 2011 on both Proggers.
The message on the Event Viewer is not significant enough to me. Can someone provide explanation or suggestion for where to gather more logs for this error?
Thanks,
Justine.
Enabling heartbeat countdown tracing won't help you here. With all due respect to the previous poster, this is NOT a heartbeat timeout issue. This is totally and completely unrelated to any heartbeat mechanism. You do not need to enable any tracing on anything. If you already enabled MDS tracing, please disable it (EMSTraceMask = 0).
MDS doesn't connect/disconnect/reconnect to itself. Some other process couldn't connect to it.
Given that this is a "progger" this could be an issue with a PG process (likely OPC) attempting to connect to the PG's MDS, or it could be a Router or Logger (i.e. rpl) process unable to reconnect to the CallRouter service's MDS process.
You need to find the source process (what generated that event), and look at ITS process logs. Did this happen once? Or is it still happening? If it only occurred once, and it was shortly after system initialization, I wouldn't worry about it at all. If it's a constant/recurring message seen in EventVwr, then & only then would it be worth investigating.
-Steve (16+ years supporting and training on ICM/UCCE, and truly, I could go another 16 years without ever looking at Application Eventvwr logs.).
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