Unable to recover Sleekbook 14 from 8.1 issues due to no recovery disk (USB) or product key.

I have a Sleekbook 14 b109 purchased from an ebay reseller preloaded with windows 8.1. Window 8.1 Update has caused many of my preloaded apps to stop working. By utilizing information from the forums, I got the store app working, but most others still don't work. Strangely Office 365 continues to work great. Refresh also does not work. So, I have come to believe I need to restore/reset the PC.
But, I failed to create a 8.1 restore USB (no DVD) after I got the system. I also have been unable to find the product key for my windows software. Even if I had the product key, I wouldn't want to create the recovery media now because of the state of the software. So my question is, what are my options?
Probably the easiest would be to purchase a download version of windows 8.1, reload the PC, and create a recovery USB. Once that is complete, I could attempt windows 8.1 update again. At that point if it messed up again, I would have everything I needed to recover. Looking for suggestions. Thanks in advance.

Hi Ljtinnin,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion TouchSmart 14-b109wm Sleekbook and needing to do a system restore on Windows 8. Here is a link on how to restore Windows 8.
You could also try to call our technical support at 800-474-6836. If you are calling within North America, the number is 1-800-474-6836 and for all other regions click here. They will be able to help.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

I am unable to copy files from my macbook pro to my external hard disk.

I am unable to copy files from my macbook pro to my external hard disk. I tried to copy a movie 800mb in size to my EDD and it shows the loading box and it says zero kb loaded out of 800mb and sometimes it loads a a few kb of the file, then after a while it ejects my hard disk and gives a message saying you should have ejected it properly. and it sometimes gives this message
"The Finder can’t complete the operation because some data in “....” can’t be read or written.
(Error code -36)".
This happens with a range of files if they are more than a few mb in size, so I am pretty sure its not the file problem. It also occurs sometimes when i try to copy from my EDD to my mac.
I have tried everything. I formatted my EDD to MS-DOS (FAT) format because i need to use it with mac and windows. I tried resetting The SMC and the PRAM and NVRAM. I tried verify and disk repair on disk utility. But the same thing happens over again and it is really frustrating. The problem doesnt happen with my PC.
My EDD is an Apollo 320GB hard drive from Imation.
Also are there any particular EDD brands that may not have this issue with MACs and can be used on mac and PC?
Thanks in advance!

Hey guys,
So this is follow up from my debarkle with the EDD. I found out my problem with copying files from Mac to EDD and vice versa was a result of a not so good EDD ( i had an apollo hard drive from imation) that was not very compatible with macs. So i did my research and found out that the best hard drives were Western Digital and Seagate. I bought the newest western digital EDD 1TB and formated it to FAT32 and guess what...no problems so far. The only problem is that FAT32 format doesn't copy files larger than about 4 gigs so i couldnt copy a movie from my brothers computer onto my EDD that was 1080p. You could probably resolve that by partitioning a small part of your hard drive in ExFAT? but yeah, hopefully that helped guys.
Aaisha

I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost?

I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.

virenkhare wrote:
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
There are no keys, there is no trial version of OSX (ML or Mavericks) and Mavericks is free
What have you downloaded, and where did you get it

I just bought a MBP after my PC crashed. How do I set up my itunes library on my new Mac? I do not have a backup drive, and I was unable to recover anything from the trashed PC drive. Can the library be rebuilt/restored??

Finally made the switch from PC to Mac, after my PC crashed and burned. I Do not have a backup on an external drive, and I was unable to recover any data from the trashed PC hard drive.
Can I download my library, or is there a way to get my itunes content on my new Macbook Pro? I have almost 10 years of music and stuff on my iTunes, so I really hope there is a fix!
Thanks!

No backup is a huge mistake.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Apple - Support

HT4848 Are my software licenses from e.g Microsoft Office on a recovery disk?

If I create a recovery disk will my software licenses (such as activation code) from e.g Microsoft Office be there on that disk - such as a USB stick? Will the program source code be on that recovery disk?

So the recovery disk just "contains" a version of the OS-X, I understand. And does not restore any installed own software. probably it is just the configuration.
The recovery disk behaves the same as booting to the recovery partition on the hard drive. You boot to the USB stick you created and reinstall the entire OS, though it requires an Internet connection. Assuming nothing goes wrong, all of your third party software and other personal data will still be on the drive.
from your answer, I understand I can create and use a recovery partition my SSD? Or is that not necessary, having a TM?
When it comes to reinstalling the OS, a Time Machine backup isn't useful by itself. You have to intentionally choose to restore the TM backup. What actually happens is the OS is reinstalled and integrated with your last TM backup at the same time. The reinstalled drive will be identical to whatever state it was in at the last backup.

Recover photos from iPad 2 that's stuck in recovery mode (no backup)

My iPad 2 is stuck in recovery mode (genius bar can't get it out). This happened while I was on vacation and unfortunately some of the videos and photos are not backed up/synced. Before I "restore" through itunes (and erase everything), is there any way to rescue the photos and videos? I've googled third party software and it doesn't look like anything will let you back up your data while the device is in recovery mode.
If I can't rescue anything while the device is in recovery mode, does anyone know if there's a way to retrieve photos from the device directly (not through itunes or icloud) *after* a "restore" (which has wiped the device)? I don't care about anything else on it and I don't care if it has to be put on another device (computer, thumbdrive, etc). The guy at the genius bar said you can't, but I see there are software programs (unfamiliar to me) that promise to do that. I don't know if they really work, though. I wish I understood whether the "restore" process really has the ability to permanently delete photos on the device or whether the photos remain there, but are inaccessible.
I know it's a longshot and it's my own fault for not backing up, but before I do anything irreversible I want to be sure I've exhausted the possibilities. I'm willing to pay for a program/service to retrieve the photos but I am not sure if there's anything out there that will work.
Thanks in advance for anyone's help.

No doubt this is too late for you, but it might help others. My 2 1/2 year old iPad 2 running iOS 7.1.1 (I believe) just started having the same problem last night. Til now, it's been running fine with iOS 7, though the battery life seems to be shorter than with iOS 6 & before. Right now, the iPad just keeps recycling through the startup procedure, white apple icon on black screen, then black screen, repeated indefinitely. Tried everything. Google searches gave me this thread/result, that I have to go through the recovery process, and thereby lose all my unsaved photos (my most recent backup is a month old), and others that say I might be able to recover files if I connect to a Windows machine. But I only have Macs. I was about to do the hard reset, recovery procedure, when it occurred to me to just open iPhoto & see if it recognized the iPad. It did--even though iTunes doesn't-- it showed me all of the photos, including the one's between my last iPad backup and now, AND I was able to successfully download all of the photos. YMMV, but this worked for me.

Unable to load Materials from ECC to Cloud due to UoM errors

Dear experts,
We are working to set up the ECC integration with C4C through HCI, we maintained all necessary settings in ECC and HCI.
When we are trying to send Material data from ECC to C4C they are failing in Cloud with error "Solve Configuration Issue in Code List Mapping for field MeasureUnitCode with value PCE", but we maintained all the Material specific UoM in cloud and mapped them with ECC values in Code List mapping.
Can someone give your input in which scenario this error comes and how UoM Conversions gets updated in Cloud, like ECC Material master.
Thanks & Regards
Naren..

Hi Naren,
we have experienced a similar problem when loading materials from ECC to C4C.
What we have seen is that you have to:
- maintain the basic UoM of the material in C4C
- maintain all the UoM mentioned in the conversions for the material
- maintain the Code Mapping for these UoM if the codes are different from ECC and C4C
Nevertheless we had a problem for materials that in ECC in the UoM conversions section of master data have conversions like: 1 MTR = 1000 MMT (1 meter = 1000 millimeter).
In C4C we have activated UoM MTR and MMT, and MMT is defined as 0.001 MTR. So the conversion rate is defined in C4C.
If ECC sends this conversion for the material to C4C we have an error.
We have solved it modifying the mapping in HCI for the iflow *.erp2cod.material.*: in the mapping, the conversion element is not transferred if the basic UoM is MMT and the conversion UoM is MTR.
This is an example and a simple workaround that allows us to load these materials.
Maybe could be useful.
Regards
Piero

Is there any way to recover photos from the iPhone, which is in the recovery mode? Maybe take it apart?

My iPhone is in recovery mode. Is there nay chance to get photos from it?

I know this is an old post but in case anyone reading this is in the same position as I was today, I was most grateful to read the existence of FonePaw that enabled me to rescue over 1,000 photos when my iphone 5 went into recovery mode during a failed upgrade:
http://www.fonepaw.com/mac-iphone-data-recovery/installation.html
It worked perfectly and my iphone is now backing up to my Mac as I'm writing this post.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
<Edited by Host>

Can't recover XP from partition OR recovery disks

Lenovo 3000 N200 with XP.
I've been trying to do a system recovery back to factory settings using the the boot recovery option at startup.
It took 3 attempts (2 crashes) just to get XP back up and running, but it was completely blank with no software or drivers and no internet connection to download drivers etc.Just the lonely recycle bin icon in the corner. Well this is uesless I thought and decided to have a go with the recovery CD's instead. When the first CD has done it's thing it asks for CD number 1, which I put in, and it tells me it's the wrong CD. I have tried all the CD's I have and they are all the wrong CD apparantely! So I was going nowhere with that method and decided to revert back to the initial boot method. Only that is completely messed up and now asks me for disk 1 which doesn't work.
So now my laptop is knackered with no way of reinstalling XP from either the boot menu or the recovery disks. I've even tried installing XP from an official Windows XP disk and it's not having that either!
What can I do? Ask Lenovo for a set of recovery CD's? How much would that cost? And would they even work?
Thanks for any advice
Message Edited by bobtheblob on 10-03-2008 04:50 PM

if you call Lenovo up you may still get the recovery media (probably cost around 30 pounds), otherwise you need to download an XP iso from web or borrow a XP cd from your friend and your own serial number on the bottom of the laptop, and then you download the corresponding drivers from lenovo.com. If you use your own XP then you won't have your own predesktop area like you use to. h

Windows 8.1 got corrupted and had to restore from HP recovery disk

My computer running 8.1 started cycling between IE 11 and the Windows 8.1 home screen. It would not stop so I had to initiate a recovery from my built in HP recovery drive. When I did this it wiped out my OFFICE 2010 installation. How do
I re-install? Doesn't Microsoft have the information that OFFICE 2010 was registered to my ACCOUNT? I am on travel and don't have access to the CD or the Access key.
Someone please help!

Hi,
If you cannot acess to the CD, you can get an Office 2010 installation package from below site, however, you have to enter your 25-character Product Key to download Office program:
http://office.microsoft.com/en-us/buy/netbook-FX101850729.aspx?CTT=5&origin=HA101828496
The issue is how to get your product key.
If you have ever purchased, downloaded, and installed Office 2010 online, the key was associated with a Microsoft account. You may be able to recover the Office product key in the confirmation email you received when you purchased the product online.
Or you can just contact Microsoft support (https://support.microsoft.com/gp/contact_microsoft_customer_serv?&fr=1) as long as you have a valid proof of purchase.
otherwise, there is very little they can do.
You can refer to this article for more details:
http://office.microsoft.com/en-us/support/how-do-i-recover-or-replace-a-lost-microsoft-office-product-key-HA104172018.aspx
Thanks,
Ethan Hua CHN
TechNet Community Support

L305D-S5934 Has formatted hard drive, can I load recovery disk from a different machine?

Hi,
I have an older L305D (can't remember the sub group model, but it does not have the web cam). The LCD screen went out so I bought a L305D-S5934 with a formatted hard drive. I swapped my old hard drive into the new computer, but it will not boot up. It tried to recover, but that failed. Can I make a recovery disk with my old computer to use in the new one, even though they are different sub models? The new computer has a Windows license on it. If I can't make a recovery disk with the old one that will work, can I get a copy of Vista Home and use the license on the new computer to install it or does the license only work with the recovery disks? Once I have an operating system installed, I know I can get the right drivers from this website. Any help/ideas would be appreciated! I would rather not have to buy a recovery disk through Toshiba if I can avoid it.

Satellite L305D-S5934
Can I make a recovery disk with my old computer to use in the new one, even though they are different sub models?
That won't work.
can I get a copy of Vista Home and use the license on the new computer to install it or does the license only work with the recovery disks?
The OEM key won't work with a retail version of Windows. (And with the recovery discs it's unnecessary, because that one is pre-activated.)
The recovery media from Toshiba costs less than the product key for the retail installation DVD. And you don't need to mess around adding drivers and utilities.
Order Toshiba Recovery Media
-Jerry

I'm installing windows 8 64 from iso dvd-I did the partition wiht BCamp 5 and I did the usb with compatibility software-once installation start from dvd, it ask me for some disk, usb or dvd drivers to continue. How I can continue the instalation?

I'm installing windows 8 64 from iso dvd-I did the partition wiht BCamp 5.
I did the usb drive with the compatibility software-once installation start from the dvd, it ask me for some disk, usb or dvd drivers to continue.
How I can continue the instalation? How I can provide those driver to the instalation process?
Thanks
Manuel

You can't get there with GUID/GPT.
There are tips on making a USB flash device that is bootable.
You can set aside a small 6GB partition somewhere and put Windows 7 installer there and run it WHILE IN Windows.
Windows Vista can be upgraded in place to 7 RC.
You'll need NTFS (30-50GB).
Windows doesn't support FW for booting.
You can create a drive that has Master Boot Record.

Just updated to IOS 7 and two issues: First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services".

Just updated to IOS 7 and two issues:
First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services". I'm not sure what this really means...
The second issue is when I try to select "Manually Manage Music"
The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC". Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So... I don't want to do that, but I do what to be able to Manage my music. I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
Anyone have any ideas?

I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

Unable to read data from the SAP Service Marketplace issue

Good morning, experts.
I´ve just installed the SAP Download Manager, but I can´t get connected to Marketplace.
First I tried downloading a file I could see in my Basket Download. Then I deleted it from the basket so I could test only the connection. In both situations I got the same error message: "Unable to read data from the SAP Service Marketplace (...)".
It is probably due to wrong settings, but I can´t figure it out. My settings are:
Address: https://websmp205.sap-ag.de/
User name: S0005951541
Password: (my password)
Proxy (my proxy settings)
Any ideas?

Thanks for your answer.
I can see my download basket online. I realize I didn´t delete the items so I could test purely the connection. I am going to do it again.
I found out I dind´t have permission to download those items, and with the right permission I could download them directly online.
As long as I have more information I am going to repost this issue on a new forum.
Thanks.

HT203167 I am unable to recover my purchased ringtones from the itunes store. Does anyone know how to do this?

I am unable to recover my purchased ringtones from the itunes store. Does anyone know how to do this?

My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. If yours doesn't show (you've tried logging out and back into your account to see if it then shows ?), and you didn't have any pre-orders or auto-renewing subscriptions that might have used it, then you could try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Unable to recover Sleekbook 14 from 8.1 issues due to no recovery disk (USB) or product key.

Similar Messages

Maybe you are looking for