Unable to redeem $50 itunes gift card
I tried both maunually and using the camera neither worked help please
What happens when you try to redeem the card ? If you are getting an error message then what does it say ?
Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support in your country (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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Unable to redeem an itune gift card
Having problem redeeming a gift card for itunes, I keep getting the 'not properly activated' error message. Please can someone help?
ThanksAre you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Okay... I redeemed my itunes gift card, under my old ID. I had since updated my new email address, but didnt realize i redeemed it under the old ID. I tried to redeem it under my new ID, but i couldnt. Is there a way to switch my gift card amount to my current ID??
No, it's not currently possible to transfer a redeemed card to a different account, and you also won't be able to use it to gift content to the newer account (you can only gift via a credit card) - so the amount will remain linked to that old account
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HOW CAN I REDEEM AN ITUNES GIFT CARD IN THE US BOUGHT IN CANADA?
HOW CAN I REDEEM AN ITUNES GIFT CARD IN THE US BOUGHT IN CANADA?
You cannot.
Gift cards are country specific -
I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help
Anybody?????
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After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?
Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
If I redeem an iTunes Gift Card to an Apple ID that does not have a credit card (or NONE is selected as payment option), can I gift an app to another account?
I can purchase apps on that account but it will not allow me to gift an app from an ipad or via the itunes store (on the computer). Do I need to have a credit card on the account to be able to do that?You can only gift via a credit card - you can only use your account's balance for buying content for yourself.
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HT201209 I cannot redeem my itunes gift card - it says it is temporarily unavailable -help?
What does it mean when I try to redeem my itunes gift card and it says this service is temporarily unavailable?
Other people with this problem have found that these actions can solve this problem:
Waiting at least 48 hours
Redeeming the card on another computer/device -
I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(110287) -
i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?
I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers? -
i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Redeemed the iTunes gift card it gave an error: The gift certificate or prepaid card code you entered has not been properly activated.
do you have the receipt from where you bought it? If so take it back and see what they will do for you.
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pls could somone help
I tried to redeem an iTunes gift card and it said that my card has not been properly activated
YvesolutionWhat you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards. -
I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean
(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Do you have to redeem your iTunes gift card every time you buy something? Or does it take money off the card automatically?
As far as I know redeeming a card simply adds the value to your account.
When I credit a gift card I get a credit appearing in my iTunes account.
Every time I buy something the cost is deducted from my 'iTunes credit', the card is no lobger needed or usable after redemption.
AC
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