Unable to redeem a gift card in the itunes store on an iphoe

I purchased a gift card but there is no option on my itunes store or settings to redeem a gift card. Has it been removed from the iphone?

Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Behind the scenes, thay are one and the same store. The credits can be used with the iTunes Store or the Mac App Store.

Similar Messages

  • I have not been able to redeem my iTunes gift card in the iTunes store.  I have received teh same error message that the store is not available at this time.  It has been over 24 hours.  I downloaded the software yesterday as well.

    Has the iTunes Store really been unavailable for the past 24 hurs?  This is the message I keep receiving when trying to redeem a gift card.

    Far out I got a iTunes Card Code and it redeemed just fine! If you want one go to freeitunesforever|d●t| com

  • HT201359 How can I use a credit card instead of gift card in the iTunes store

    Amex is running a special where you get $5 back on a $5 purchase or more at the iTunes store.  I have a gift card balance on the account and wanted to use my credit card for the promotion.  Anyone know how to do this?

    The work around.. would be to order a gift, then redeem the gift yourself. As gifts can not be paid for by your store credit.

  • Can you use an apple store gift card in the itunes store?

    I have a $75 gift card that says "Apple Store," I was wondering if it will work in the itunes store.  Since I don't buy a lot from the itunes store I don't want to try to redeem it then have all that money sitting on my account that I may not use for years.

    Welcome to Apple Support Communities
    An Apple Store gift card can only be used to buy at an Apple Store, not in iTunes Store. If the card comes with a key, you can try redeeming it in the iTunes Store in case it is an iTunes gift card.

  • Will I get a receipt when I purchase a gift card from the iTunes store?

    I need to purchase (via the iTunes store) a gift card to be added to my work account and then claim the money back.
    Does anyone know if I will be sent a receipt of purchase when I buy an online gift card?
    Thank you in advance!

    These are user-to-user forums, you are not talking to Apple here. If you didn't make the purchase then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 I was tryin to use a gift card at the itunes store. My account was charged 19.99. Is there anyway for me to return the ibooks and have the charge put back in my account? This was my 1st purchanse and I did not realize I would not be given a choose

    To continue from above. I have changed may payment to none. So in the future I have a choose on how to pay. Can my i book s be returned and I start all over with gift card. I would like all my i books to be turned and the 19.99 put back in my account and the $20 gift to be put back so I can start all over. Last night was my first time using itunes and I only wanted to spend the gift card.

    You can't choose how items are billed - from http://support.apple.com/kb/HT5582 :
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
    So if you have a balance on your account then that should be automatically used up before your credit card is charged for any remainder or additional purchases (unless you are gifting content, that can only be done via a credit card).
    All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can I transfer funds from a Visa debit gift card to the itunes store?

    As the subject line implies, I received a Visa gift card and would love to transfer the funds to my itunes account without actually buying an iTunes gift card.
    Seems silly to shuffle funds indirectly.

    Never mind.  Found my answer.

  • Using an American Express gift card in the itunes store

    I received an American Express gift card for Christmas and would like to use it in the itunes music store. I tried to use it like a credit card, but it was denied because of the extra code that's needed. Will I just have to take this card and purchase an itunes gift card? Please help!!!!

    I believe u would have to call American Express customer service (number should be on the back of the card) and then get it activated so u can use it online, they then should give u that special code u need, hope that helps!!

  • I am attempting to change my country from US to Canada and I keep getting that the newtork is refused and I am unable to redeem Canadian gift cards. Please help?

    I am attempting to change the country fro US to Canada and I keep getting that the network is refused??? hence unable to redeem Canadian gift cards. Please help.

    Is your iTunes account address, and other payment method(s) ((if applicable) associated with Canada? They have to be to use that Store.

  • How do I redeem a gift card in the South African storefront?

    How do I redeem a gift card in the South African storefront?

    Is the gift card from the South African store?  If not, you will not be able to redeem it in the South African store as the card must be redeemed in the country's store it was purchased in.
    If you can redeem it, open the App Store, and on the "Featured" tab, scroll down to the bottom to where it says "Redeem".

  • I redeemed a gift card in the store.  The purchase is not in my store.  Where did it go?

    I redeemed a gift card in the store.  I clicked buy and I was told the item was purchased.  I also checked and the card was redeemed.  However, I can't find the music.  Where did it go?

    On the left hand side panel of itunes there should be a section called "purchased". It should be about in the middle of the pannel. Click on it and your item should be in there. Or you could check the music section of the pannel, and scroll through the list, if you see a song with a check mark next to it it might be the song you just purchased.
         If you were refering to where did your music section in the left hand side pannel go, click on (top of screen) edit>preferences> and you should see a couple list like music,apps, movies etc. each with a check box next to them, click on music if it doesnt have a check mark on it, and the music section shuld pop up.
         I couldnt tell which one it was, but i hope i helped, if i did not, could you take a screenshot and post it, if you do not mind? It would be easier for me to help you out if i did not do so already.

  • Using gift cards on the Apple Store App?

    How do you pay with a gift card on the Apple Store App? I have a gift card and am trying to use the app to buy something but there is no where to use it.

    Hi Pru_it,
    The page linked below has a link for redeeming Apple Store Gift Cards.
    Purchase and Redeem Apple Store and iTunes Gift Cards
    http://www.apple.com/gift-cards/
    Cheers,
    Allen

  • Can I use my itunes gift card at the apple store

    Hello,
    I was wondering if I could use my iTunes gift card in the apple store to purchase a Twelve South Magic Wand?

    No.
    Barry

  • I never got my $100 Gift Card to the App Store, who do I notify?

    I bought a Macbook Pro over the summer and it came with a printer and a free $100 Gift Card to the App Store. I sent in all the requirements for them to give me the gift card. However, I never recieved one. Has this happened to anyone else? Who do I notify so I am able to get it?

    here is how to file a claim if you did not recieve it: http://www.apple.com/promo/

  • Can I use my apple gift card on the app store?

    can I use my apple gift card on the app store?

    Apple Store gift cards can't be spent on the iTunes Store.
    (101075)

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