Unable to redeem my gift card. Said it has been redeemed but I have never used it.

MY $25.00 Apple gift card says it has already been redeemed but I have never used it. What do I do now?

Hello:
I think the easiest way to get help would be to contact an Apple store.
Barry

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Created new Apple ID, redeemed $20 gift card, now Apple doesn't recognise my Apple ID and the $20 Gift Card says it has been redeemed when it has just disappeared into my Apple ID that can't be found. I'm going around in circles trying to find my $20 gift

I was given a $20 iTunes Gift Card for my birthday, I setup a new Apple ID, redeemed my card and now Apple doesn't recognise my Apple ID and the $20 credit has disappeared. I've logged on using my Dad's Apple ID, but where has the $20 Gift Card gone? I try to redeem it again and get message that it has already been redeemed. Not impressed with Apple at all. I've sent 2 emails to their support, no response. I tried calling today and the call centre is closed.
Can anyone help me sort out this crazy problem? Why does Apple make it so hard to sort out?

Hi thanks, When I enter the Apple ID I get a message that either my Apple ID or password are incorrect. I then go to Forgotten Password, enter my Apple ID, choose to get an email to reset the password, but no email arrives.
So if I can't find/reuse the Redeemed Gift Card due to the Apple ID problem, surely that doesn't mean I lose $20??
I first emailed one week ago. Have emailed for the third time today.

I cant redeem my gift cards saids apple id has not been used in itunes store then i review my info i get cant verify my address help

i cand redeem my gift card i created and apple id but i try to log in it saids this id has not been used in itunes store i get and option to review my info it keep sayin it could not verify my adrs

same here; am trying restore now
other similar threads
https://discussions.apple.com/message/16065356#16065356
https://discussions.apple.com/thread/3300603
seems apple is goofing up here

Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance. WHAT DO I DO NOW? Can I refresh somehow?

Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance. WHAT DO I DO NOW? Can I refresh somehow?

i the top right corner of the iTunes store click on your account, log in and go to billing info. Hope this helps

TS1292 unable to redeem itune gift card, need to communicate with apple support, I have been unsuccessful on line, help

I have been unable to redeem my itune gift card. Is there someway inwhich to communicate with apple support verbally and not online?

I'm not aware of any phone support for iTunes, only via email. Did you try this page : http://www.apple.com/support/itunes/contact/ then click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I have an old iphone 3G that I want to use as an ipod touch. It does have a sim card and it has been reset but for some reason it will not pick up my wireless network, or any other wireless network. What is the problem?

I have an old iphone 3G that I want to use as an ipod touch. It does have a sim card in it and it has been reset. For some reason it will not pick up my wireless network in my house, or any other wireless network. What could be the problem?

Is this the problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim

HT201272 I made a purchase through Bingo bash, I purchased chips my credit card has been charged and I have never received the chips on the game?

I purchased bingo chips through the bingo bash game, my card has been charged.I received a receiptcomfirmation and the amount charges to my card and the chips have never appeared on my ipad for the game??? How do I get the chips that I have paid for?

You can mail us a copy of your purchase receipt @ [email protected] and we'll investigate why the chips werent added.

How do I redeem my gift card if I erase the redeem the numder

My PBH number is 0511 606330000971420230 0-76750-04514

Try contacting Apple through their Express Lane.
Just click iTunes on the left > iTunes Store > iTunes Cards and Codes, and then fill out the form to see if they can take care of the problem.

HT5035 What happens to previous balance when redeeming a gift card?

Last week I had a little over $5 on my account. I purchased a $15 gift card to buy more music. When I redeemed the gift card, my account showed the $15 but not the additional $5. What happened to the other money? I had this happen once before but only had around $1 left so didn't worry about it, but if this happens every time I buy a gift card, I wont be buying any more.
I have checked other similar threads and the only response I have seen is to look at history. The history does show what was purchased but I don't see anything showing balances as those purchased or gift card redemptions are made. Any help would be appreciated.

I dont know. But same thing with me!

I cannot use my redeemed itunes gift card to buy another one.

I cannot use my redeemed itunes gift card to buy another one even though i have enough money in my account.It says that i need billing info(i do not have a credit card).

Hi Rakesh,
The following article may address your question:
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit.
Thanks,
Matt M.

HT2534 i recently bought a $20 itunes gift card . i redeem in my account in my new ipad...while i was typing the code in the ipad my internet connection was lost..i treid to re entre my gift card code again[ a message sent this code has been redeemed

i recently bought a $20 gift card to redeemed in my new ipad.. i redeem my code in my ipad account . I lost my internet connection just before i could see a confirmation. i reconect and check my account no money credited..i tried to redeeem again but a message sent saying this code had been redeem.. where is my credits? How I can i retrive the $20 gift card.

Hey tiger.jor,
I would first check and see if the gift card's balance has been applied to your account:
Tap the iTunes Store, App Store, or iBooks.
Scroll to the bottom of the Featured tab.
Sign in with your Apple ID.
If you have a credit balance, you'll see it below your Apple ID.
from: iTunes Store: iTunes Gift balances
http://support.apple.com/kb/HT5035
Welcome to Apple Support Communities!
Cheers,
Delgadoh

Made a mistake of redeeming my gift card to the wrong account. Need help

I just made a mistake of redeeming my gift card to my old app account which i don't use. Any suggestions to getting that $$ to the apple id account that I use?

Click here and request assistance.
(76630)

TS1292 My Grandson is trying to redeem an Apple Store Gift Card, but their hard drive broke before it could be redeemed. What needs to be done to redeem his gift card?

My Grandson is trying to redeem an Apple Store email Gift Card, but their hard drive broke before it could be redeemed. The email sent by the Apple Store was lost when the hard drive failed. What needs to be done to redeem his gift card? Thank you. Zack

If the Gift Card is not yet been redeemed, you can still redeem it using an iOS device or another computer. Just follow the instructions on this article:
How to Redeem a Code:
http://support.apple.com/kb/HT1574
Hope it helps!

What can i do if my gift card has been cancelled but the bank take the money

im from venezuela and i bought a gift card. the bank has cancelled my gift card and they has been taken with my money... what can i do in this case?

You would need to speak directly with the bank.

I can't remember my password and it said connect to itunes but i have never put my phone on the computer what do i do?

I can't remember my password and it said to nonnect to itunes but i have never synced my phone on a computer before so am i not able to get my phone password?

If you can not supply the password then you will have to restore
iOS: Unable to update or restore

Unable to redeem my gift card. Said it has been redeemed but I have never used it.

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