Unable to refresh filters from planning desktop(9.2.x)

Hi
i am unable to refresh filters from planning desktop.ie when a refresh is performed i get a popup with alist of users for which the filters didnt get updated and also the application goes into locked state.
I feel this is mainly due to the existence of stale users on planning desktop.Is there any workaround,query or patch to remove the stale users(users not existing in msad) from planning desktop such that the refresh takes palce properly.
Waiting for a quick reply
Thanks and regards
krishnatilak

Hi. I had this same issue with 9.2. I found that there was a user which was no longer in the AD that was still in planning.
First thing to check is can you see the users in SS - I suspect not but worth a look. If you can, deprovision them. If you cant (most likely) you will need to use an LDAP browser to clean them out, which is a very messy process.
Best of luck.
Sean

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