Unable to reinstall Microsoft Office 2008

The Genius Bar reinstalled my operating system (Mavericks).  I have been unable to reinstall Microsoft Office 2008 for Mac.  It doesn't seem to even be able to read the CD.  Should I be able to install Microsoft Office 2008 or will I be forced to upgrade to 2011?

My experience with Microsoft Office on the Mac is that when reinstalling an operating system, Office asks you to resupply your authorization credentials.  As I recall, that is something like a twenty character code that identifes you as a legitimate purchaser.
Once your Mavericks was reinstalled, how did you recover whatever you had on your machine previously?  Was it still in place?  Did you recover it from a backup?  Did you attempt to run Microsoft Office from either the backup or where it had been before attempting the CD approach?

Similar Messages

  • Reinstalling Microsoft Office 2008?

    I'm planning to uninstall Microsoft Office 2008 to try out Microsoft 2011.  If I don't like Mircrosoft 2011, will I able to reinstall Microsoft 2008? I have the disc for Mircrosoft Office 2008, but I was thinking that installing it from the disc was a "one-time" thing.
    Main question: Will I be able to reinstall Microsoft Office 2008?

    Hello
    if is for test you don't need to uninstall Microsoft 2008 , just install both
    disk intallation can be used many time with out any problem , the licence to use software is one per computer , you need to keep safe your installation key come from software pakage
    Will I be able to reinstall Microsoft Office 2008? YES
    THT
    Pierre

  • Can I reinstall microsoft office 2008 with the same cd key

    I want to reformat my mackbook back to factory settings. However, will I be able to re-use the same license for Microsoft office that I first used?
    Thanks,
    Diego M.

    So when you intitially install, how is the CD key tied to that installation? In other words, whats to stop me from using that CD key to install on every other computer? (besides the ethical - illegal nature). Dont get me wrong. This is a legal CD key that I purchased. I am afraid that it wont work when I reformat my mac.

  • Microsoft Office 2008 Won't Install On Snow Leopard

    So I installed Snow Leopard last night, and everything's been going smoothly; that is, until I needed to reinstall Microsoft Office 2008. I uninstalled it when it was buggy, as I figured it was a simple issue that could be fixed with a reinstall, but now it refuses to even install.
    I can get through the installer, up until the point where it tells me to select the components to install, and then when I click "Install"- nothing happens. Here's a video of exactly what's happening, to better diagnose the problem. (http://www.gynecologistcobra.net/misc/msinstallbug.html)Anyone care to help me figure out what's going on?
    When I put the disk back in to install Rosetta, I got through it, until the end where it asked me to install. When I click it, the button greys out, then just goes back to normal and nothing installs, just like above. I don't know what's going on.

    I can't. Whenever I click the lock to make changes in Accounts, nothing happens. Everything stays just like it was.

  • After migration to new iMac - problems with Microsoft office 2008 using multiple users

    I migrated my data from my old Imac to my new Imac.  On the new Imac I created multiple logins for my kids.  My microsoft office 2008 programs will not open.  I keep getting the "Customer Experience Improvement Program" screen which cycles through, checks for update then closes never allowowing me to access the program.  Please help!!

    Reference your first post - I download and use dmg files, so either I'm lucky or they are supported.
    I would try the disk reinstall since at this point there doesn't seem to be many options.
    Do you have a backup? You could restore the Microsoft Office 2008 folder.

  • Microsoft Office 2008 Won't Open With OS X 10.9.4

    I updated to 'Mavericks' about a month ago, had no issue whatsoever. I have been using Microsoft Office 2008 daily, a few times a day with no issues. This morning I tried to open it and it will not open, nor will 'Excell' or 'Power Point'. 'Entourage' opens fine.  I keep getting an error notice "Mircrosoft Error Reporting" Any ideas how I can fix this? Thank you in advance.
    http://www.pinterest.com/pin/create/extension/

    Is anybody going to get back to me? I have done everything from run my fontbook to try lunching it through spotlight. Then I went into my terminal and re-entered the sudo code - then when that did not work, I removed the program and reinstalled it - to no avail. None of the links below help. So if someone can correspond directly with information, that would help.
    http://www.pinterest.com/pin/create/extension/

  • Microsoft Office 2008 not opening after installation...

    Hi there,
    Let me run through the steps leading to this error. A couple of months ago I downloaded a trial of Microsoft Office 2008. It eventually expired and I left it on my computer. A few days ago I bought a license from Microsoft for Office 2008 in the attempt to get a free upgrade to Office 2011 before Nov. 30, 2010. After I bought the license, I was emailed a download link for 2008. I uninstalled the version I had already (Not knowing I could just enter the product key). I ran through the installation, though saw a weird "Product Key" window inside the installer before I finished installing. This product key wasn't even close to the one I got when I purchased my license. I finished the installment, and a update to Office 2008 12.2.7 appeared. I accepted and it downloaded. After that I opened Microsoft Word from my dock, and I was asked for my product key. I entered it and I everything seemed fine until Word officially opened. A window appeared telling me Microsoft Word wasn't installed correctly, and I could follow a link explaining on how to reinstall or uninstall office. I opened the link, and it told me about a known issue with Service Pack 2 (SP2) that didn't allow some xml to launch with all office applications. To note, this error happened with all Office applications except for messenger, project templates, and my day. Everything else showed the error message. Back to the xml issue page. I was told to download an update to 12.2.1. Which is very redundant, because I had updated to 12.2.7! I downloaded the update, opened it, it found the disk... an error appeared telling me it couldn't find the proper value or files. Basically it meant, 12.2.1 was pointless to install because I had updated to 12.2.7. I decided to uninstall this version and re-download. I did this many times after, and the same stuff happened. After the 3rd time I re-download Office 2008, I uninstalled and nothing seemed to be uninstalling. The uninstaller found no indication that Office 2008 was on the machine. I opened AppZapper and dealt with the installation that way. So, if anyone with the knowledge of fixing this, please comment and help me. New trimester in school next week, and need a Office badly.
    - Thanks, Tom M.
    PanicLabs Software

    Just because Office Mac is written by Microsoft, doesn't mean an issue with it falls under the category of "Windows Compatibility" as there's nothing "Windows" about it.
    Regardless, Microsoft's forums are the best place to get your answer, as it's their product and they have Microsoft appointed "MVPs" there to assist.

  • Is Microsoft Office 2008 compatible with OS X Yosemite?

    Is Microsoft Office 2008 compatible with OS X Yosemite? My Word, Excel and PowerPoint files won't open since updating my OS.

    Your Office installation sounds corrupted. I would reinstall Office, but you must first do a complete removal of it. I did not write this note, but it should apply to Office 2008. You will just need to locate the version equivalents at the MS site. You might also check inside the Office 2008 folder for an uninstaller.
    Your MS Office 2011 may have become corrupted.  Reinstalling Office 2011 can address problems that you may be experiencing.
    First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions
    http://support.microsoft.com/kb/2398768.
    Or go here to DianefromOregon's site for help removing Office 2011: http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/.
    Then Reinstall from DVD
    Then enter your Product #
    After successfully reinstalling Office 2011, update your Office product using the Software update within Office called Microsoft Update or going to the Help menu within Word or Excel or PowerPoint and select Update.
    It may take a few times before you get to final upgrade to current Office version.
    It should be 14.4.8 as of current date.
    How to locate product keys: http://support.microsoft.com/kb/2279109 or here on locating product keys http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm.
    Note is updated as of February 25, 2015
    Or you can do all of this manually:
    Uninstalling Software: The Basics
    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.
    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.
    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.
    There are many utilities that can uninstall applications.  Here is a selection:
        1. AppZapper
        2. AppDelete
        3. Automaton
        4. Hazel
        5. AppCleaner
        6. CleanApp
        7. iTrash
        8. Amnesia
        9. Uninstaller
      10. Spring Cleaning
    For more information visit The XLab FAQs and read the FAQ on removing software.

  • Microsoft Office 2008 & other programs take forever to load & run

    Ever since I installed Snow Leopard on my laptop, my entire Microsoft Office 2008 suite takes forever to load and to operate. It also seems to have slowed down the processor for almost all other applications, especially Safari. I have Snow Leopard on my desktop as well, and both computers are at least 2 years old but are Intel-based, and only the laptop (which is newer - 2008) seems to have consistent speed problems when loading the Microsoft software. I've uninstalled and reinstalled more than once, and it never seems to do anything. I've even used a newer version of the software with the same results. Any thoughts? I know very little about programming language, etc., I'm just a habitual user, and I use both computers every day, so the slow speed of the laptop is extremely frustrating. It doesn't matter if other programs are running or not, it's always slow to open and 9 times out of 10 slow to operate, and probably 7 times out of 10 it affects performance of other programs as well.

    Macintosh HD/Applications/Utilities/Disk Utility.app
    I'm really sorry your having these issues. I used to always run apple's Disk Utility with past Mac OS. I'm really happy with 10.6. And one of it's big selling points at one time was that it's a leaner meaner version of Mac OS X.
    Now, in using it, if it is new to you, it cannot repair the active start-up HD. But I think it can "verify" and look for issues and then let you know if you need to pursue further use of the application. To actually make repairs to your start-up HD, either boot from another HD or the Mac OS install CD. To do that, restart your machine with the CD inserted and while holding down the "C" key. It's been awhile, so I hope I have this right and am not misleading you.
    It can be a tedious process. But good for you in having more than one Mac to work from.
    My apologies if you have already done the above and are well beyond what I've written here. Disk Utility really gives and end user like myself away to trouble shoot a HD.
    Also, inside your Apple drop down menu for "About this Mac," you can opt for "More info . . . ." This shortcut opens System Profile. While there, look for Diagnostics under Hardware. This tells you the results to the Power On Self-Test and when it was last performed. Also while there, look at your Memory. To the far right of its table for each installed memory module is Status for each. That should read "OK."
    Best of luck to you! Slow machines are never fun!
    Linc

  • Microsoft Office 2008 will not open on mac?

    Okay, so whenever I try to open ANY office applications, my mac (version 10.6.8) brings up a screen title MICROSOFT _____ cannot be opened because of a problem. I cannot uninstall it, because the uninstaller does not open either. The Microsoft Office 2008 folder is in my Applications folder.
    Here are the problem details:
    Process: Microsoft Excel [10053]
    Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
    Identifier: com.microsoft.Excel
    Version: ??? (???)
    Build Info: Unknown-130206~0
    Code Type: X86 (Native)
    Parent Process: launchd [189]
    Date/Time: 2013-06-19 15:51:53.541 -0400
    OS Version: Mac OS X 10.6.8 (10K549)
    Report Version: 6
    Interval Since Last Report: 2012959 sec
    Crashes Since Last Report: 42
    Per-App Crashes Since Last Report: 3
    Anonymous UUID: 08BA1A14-E144-4EB7-951A-4B7C77507552
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0
    Dyld Error Message:
    Library not loaded: @executable_path/../Frameworks/Netlib.fr…
    Referenced from: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
    Reason: image not found
    Binary Images:
    0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
    Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_ext… (0x168C, 0x8F), Atheros 9280: 2.1.14.6
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST3500418ASQ, 465.76 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2

    Well, how about delete the entire Microsoft 2008 folder and get it back from the "Time Mchine" backup if you got one. Did you ever back-up your system?
    It doesn't have to be a recent backyp, any backup from TM or CarbonCopyClone will do the trick. Or copy the entire directory folder of MS 2008 on a flush stick and move it/copy it on a OS X 10.5 machine into the Applications folder like your were before you got the 10.6 upgrade and see if works there. If you don't have the Microsoft 2008 disk or some old backyps or some 10.5 system running you are out of luck. There is no way to reinstall without any of these.
    (RoyalFlush)

  • Microsoft Office 2008 work on SL?

    Hello, i have microsoft office 2008... completely up to date. should i worry about it not working when i upgrade to Snow Leopard?

    There's mixed reports on the boards about Office 2008. Some folks say it works flawlessly, others have reported issues. Reinstalling Office works for most of those people that have troubles.
    No, you won't need Rosetta for it.
    Have the install discs handy though, just in case something does go wrong. You shouldn't have any problems.
    ~Lyssa

  • Microsoft Office 2008 document fail to open

    Hi guys,
    Sorry if I posted on the wrong board, but I couldn't find a board for Microsoft Office. Anyway, I was working on a notebook document, using Office 2008, and Office suddenly shut down with an error message. Unfortunately this hasn't been the first time that it has been shut down. However, this time it won't allow me to open that particular document anymore. I've tried opening other documents in the same notebook format and those opened fine. I have no idea what's going on, only that I need those notes, lol. Any help would be greatly appreciated.
    Thanks,
    WendyCunn

    I just spent 90 minutes on the phone with an excellent Microsoft/Mac Tech Support person, to deal with a similar problem. I have been using Microsoft Office 2008 for several months, and it has been working just fine. This morning, I was working on invoices, and I could open the invoice files, but not the (separate, unlinked) summary files that listed all invoices to date. I could open them in Excel 2004, but not in Excel 2008.
    We ran through a number of diagnostics. I reinstalled MS Office 2008, and I could open the files. Then I downloaded the latest update from the Mactopia website and installed it, and the files would no longer open.
    It turns out that there's a change in the file-naming rules in Excel 2008. Where we were once able to use symbols (asterisks and backslashes), they are no longer recognized. Since my files were originally saved as a copy of an earlier file with an asterisk in the file name, that original file's *sheet name* still appeared (at the bottom of the document), and 2008 would not open the file.
    The fix -- Open in Excel 2004, right-click (or control+click) on the sheet name and select "rename." Modify so there are no symbols other than underscore and hyphen, and save. You should be able to open the document in Excel 2008.

  • Unable to open microsoft office

    I am unable to open Microsoft office at all. I restored my system yesterday and it worked. shut down and logged on today the same issue. I show that an update was done last night so I am checking here first b/f I call microsoft.

    How is this related to Firefox, or any Mozilla product?
    It sounds like what you need to do is repair your Microsoft Office installation, then check Windows Update for any updates again.
    * http://office.microsoft.com/en-us/access-help/repair-office-programs-HA010357402.aspx

  • How to reinstall Microsoft Office for Mac after new hard drive?

         Recently I had a problem with my Macbook Pro, and unfortunately had to purchase a new hard drive and have it installed. This also led to the loss of data and other things, such as Microsoft Office for Mac. I know this is an Apple community, but I get better answers here than at the Microsoft communities so I'm hoping someone can help find out how to reinstall Microsoft Office 2013. I logged onto my Microsft account and it says that there is no record of me purchasing Microsoft Office on that account but I know thats the account that it was purchased on, so i cannot get my product key to reinstall it as directed. Someone please help!!!!

    Try calling MS support and explaining the situation, maybe they will issue a new key.
    1 (800) 642-7676 (Consumer)
    Microsoft Corporation, Customer service
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  • How do I reinstall microsoft office 2011 on my computer?

    HI,
    I have bought Microsoft Office 2011 with my macbook. I factory reset it without backing up any application so I lost my office programs. I tried to reinstall two ways... One with the CD that came in the box, and online, but both had the same negative result.
    I got terminal to open everytime I try to open the install folder in the .dmg file. I don't know how to reinstall Microsoft Office!
    Help please!
    Thanks.

    This really is a user-to-user discussion forum for the MacBook Pro, specifically for hardware issues (thought we go off topic on occasion).  You really need to take your question, if you have the product key, to the Microsoft website.  They also have a vibrant discussion area, and I'm sure someone will help you.  If you have the product key.

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