Unable to remove dockin station (Envy Split x2) due to Generic Volume

I have had my HP Envy Split x2 for just over 6 months now and the latest problem I am having with it is I can't remove the screen and use it as a tablet, which coincidentally is the main feature of the laptop.
I can of course remove it without using the 'safely remove hardware' button, however I would prefer to be able to do it properly/
The message I currently get is "You cannot eject your computer because one of the devices in the docking station, 'Generic volume' cannot be stopped at the moment"

Paul, welcome to the forum.
I have a Split 13 x2. I normally disconnect the screen when the system is turned off. It has never caused any problems.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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HP Photosmart 7520 AIO
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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
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I am not an HP employee.

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