Unable to remove music from my phone
Every time I connect my iPhone 5 to my macbook pro to sync music, it says I still have old songs on the phone that I've already deleted from the phone. It is always the same set of songs/albums. How can I fix this?
If that happened to me, I would try the following series of steps:
Connect your iPhone to iTunes. Go to the iPhone's Music tab in iTunes. Uncheck the "Sync Music" so the music will not be synced. Click "Apply" in the lower right.
The previous step should have removed all music from your iPhone. But you will probably find the old songs/albums remaining behind. Delete them from your iPhone.
Check the "Sync Music" box in iTunes again and "Apply" again. That should reload all music from iTunes to your iPhone and solve the issue.
Similar Messages
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How can I remove music from my iPhone that's not on a playlist, or checked off in the Sync window in any of the possible categories (Playlist, genre, artist, etc)? HELP! It's taking up SO much space on my phone but I cannot see a way to remove any of it
If it's slow on startup it would be extensions loading or LaunchDaemons starting up.
You should have a look in:
/Library/LaunchDaemons
/Library/Extensions
You can count out anything in your home folder and it shouldn't put anything in /System as that's reserved for Apple. -
I keep all of my music on my iPod Classic. In error, I changed the sync setting on my iPhone 5 to sync the music with my phone. I am overcapacity on my phone and don't want any music on my phone so I want to remove the music from my phone without disturbing my iTune music files on my PC and iPod. How do I do that?
On your phone: Settings>General>Usage>Music...tap the Edit button...then the red minus sign. This will delete all music on your phone.
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I am unable to delete music from my iPhone5 either directly or via PC. On the iPhone the tracks disappear when swiping left and deleting but the phone remains full and the data is still visible on the PC. The music was installed on the phone from the backup of a previous model but with the addition of new tracks I am now unable to add more or update to the next operating system as the phone is full. On my PC the music is still there and but the neither the delete function or any form of sorting/management on the music files is functional. Other Apple products work OK including previous phone, ipad.ipods etc Any advice/help available to get past this would be appreciated.
I think it is 7.1.1 - there was another update today which I've uploaded but it didn't make any difference. It's just the music libary on the 5 that's causing me problems.
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I have down loaded songs and tv shows on my i phone 4s but i can remove them from my phone. I have transfered purchases and cun ticked sync music and tv shows but still i have the downloaded contenet on my phone. Please help
also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem
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i am unable to sync music from my computer to my iphone 4S i receive an error message stating that it requires 11.1 or later and that i need to go to the itunes website to download that, ive done that and still am unable to proceed.
Okay, you are using Windows 7. What version of iTunes do you have. Please don't tell me the most current one, go into Help then About iTunes and read what it says.
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it's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.
Assuming you are not manually managing your music, verify the following:
You are using the latest version of iTunes
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize this computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct, sync your phone. -
Deleting music from my phone that is not in iTunes library
How do I delete songs off of my iPhone that is not in my iTunes library/ICloud and all that mumbo jumbo? This is infuriating! I deselected anything that has to do with music in my iTunes while my phone is connected to just simply wipe out all my music from my phone and for some reason the Summary part says I have 13 songs on my phone still but theres actually 39 songs on my phone that just won't GO AWAY! Itunes match is off as well.
Hey GiaLolaZina,
Thanks for the question. You can remove a song from your device by doing the following:
Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
via page 62 of the iPhone User Guide for iOS 7
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
If you have iOS 7, this will delete the song from local storage, but the song will still appear with a cloud symbol in the Music app, as you may have noticed. To hide the iTunes in the Cloud purchases, navigate to Settings > iTunes & App Store, and disable "Show All: Music".
Thanks,
Matt M. -
I have had IPhones since their inception. Last phone was the 5. A few months ago, I upgraded to the 6 Plus.
Here is my issue.
On my 5, my car radio (which has USB port) allowed me to plug in and listen to radio or music from my phone and the bonus was it charged the phone as well. All worked great.
Now with the 6 Plus, neither of things work. The message on the radio (Kenwood) says I Pod error. The message on my phone say's "this device is supported".
I have called on this before and was told you are aware and that the issue will be addressed in a future update. There have been several updates on IOS 8 and the issue remains.I have a Kenwood KDC-X695. When I purchased this stereo and had it installed, I had an ATT iPhone 4.
It worked with the stereo, but had a few issues. I had purchased a few audio books that I would listen to while driving. When I plugged it in it would immediately begin to play the book from the beginning or if I had been listening to music, it would start playing the song that was at the top of the song list.
The stereo came equipped with Firmware version 3.05. I upgraded to the iPhone 5 a year later. I had that phone for approximately 2 years. The song or book issue remained the same.
I just recently upgraded to the iPhone 6 and the Bluetooth function still works, however the USB port on the stereo that the phone plugs into to allow files on the phone to play through the stereo no longer works.
I contacted the service provider (Verizon) and after speaking to several different technical support technicians, they provided me the phone numbers for Kenwood and Apple because they were unable to help me.
I spoke with Kenwood technical support the following day and after a few fumbling miscues from the technical advisor, it was suggested that I upgrade the firmware, even though the Kenwood literature warns against this if the Bluetooth portion is working, because if there is a problem with the upgrade, it can render the Bluetooth useless and non-functional. The advisor did suggest the latest firmware on the second or third attempt, after I pointed out what I was able to glean from my initial search.
Later that day, I went back to the Kenwood site (from their homepage) and by using their selection tools, discovered that this particular model was only ever intended to be used with the iPhone 4S (the technical advisor was not aware of this, even though I mentioned this during my phone call earlier in the day). According to the Firmware selection tool, my iPhone 5 should not have worked with it.
I performed the Firmware upgrade, and it took 13 minutes. This was less than the 15 minutes that was forecast in the Kenwood literature. The Bluetooth still works but the USB cable connection still causes the unsupported device message that I received prior to the upgrade. I am incredibly annoyed and disappointed.
By upgrading to the iPhone 6, I have three choices; (1) only use the Bluetooth for phone calls without the ability to play other files from my iPhone 6 (2) forced obsolescence of my stereo, requires buying a new stereo (3) return my iPhone 6 and go back to my iPhone 5.
I do not believe that I should have to be a software/Firmware/hardware engineer, vetting every single device that I own; prior to upgrading a cell phone.
I am incredibly annoyed with Apple at the moment.
I have a separate Bluetooth headset that worked with both my iPhone 4 and iPhone 5 that the iPhone 6 simply does not recognize. That is another story for another time.
Currently, I am incredibly underwhelmed with Apple. -
I have been unable to sync music from itunes to my Nano .The authorized computer i was using is no longer accessible. If i purchase itunes Match, will it then be possible to sync my nano
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
IPod 4th gen unable to play music from internal speaker but can with headphones
iPod 4th gen unable to play music from internal speaker but can with headphones
Can anyone help- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
How do I remove music from my Iphone 5?
How do I remove music from my iphone 5?
On your phone: Settings>General>Usage>Music...tap the Edit button...then the red minus sign. This will delete all music on your phone.
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How do i remove music from my iphone when boxs are not ticked
the family use one itune account
on my ipad and iphone in the music folder there is music which I have not ticked
If I look at either artist or album neither are ticked but they are still on my phone and ipad.
when syning I have set that I will select only some artists
I have tried to remove all music from my phone and then adding each individual artist or album back againHello mail4bru,
I read your post, and it sounds as though you'd like to learn more about iTunes syncing. I have linked to an article that will instruct you on that:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Cannot remove music from iPad. Why?
I need to remove music from my iPad to create space to import movies. However, via iTunes/Sync even though I uncheck the Sync Music box I find that the music remains on my iPad. What am I doing wrong?
It should remove the music once you click on your phone in the left pane and go to the music tab at the top of the iTunes screen. I have tried this myself just now with my iPhone 4S. Once I deselected sync all music, the capacity bar at the bottom changed to show no music. If I had selected sync, all my music would have been removed from my phone.
Since you removed the music from directly from the phone and not iTunes, once you connect to iTunes and sync, the same music will be synced back onto the phone.
Try playing with the settings and see what you come up with. Also, try closing iTunes and restart your computer amd see if this fixes things. -
Cant remove music from my iphone
I cant remove music from my iphone. I have tried de-selecting the sync all music from itunes and it removes all music except 27 songs that are not even songs I have put on my phone. They are from my wifes library. I assume they were added through the cloud. I have turned off all cloud options but still cant remove the 27 songs. Anyone have any ideas?
I have also tried using the touch and swipe method with no luck. I have tried selecting and de-selecting the manually manage music and videos option with no luck. I have read a post that someone resolved this by restoring the phone but I have text messages that I need so I was hoping there was another way to fix this issue.
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