UNABLE TO REMOVE OLDER VERSION OF ITUNES

I am trying to install the latest verison of Itunes to enable my IPAD to work. It cannot remove the older version. Gives message "that it cannot find installation package"

Might be something of use in this Link:
http://support.microsoft.com/kb/290301/
Also, if you haven't already... See Here:
http://www.apple.com/support/itunes/
Installing and Removing iTunes

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Cannot remove older version of itunes

When trying to install iTunes on Windows XP SP3, I get the message "cannot remove older version of itunes. Contact your technical support group".

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Wind…

Cannot remove older version of iTunes, cannot DL latest iTunes

I have tried to download the latest iTunes version many times but in vain. Hence, decided to remove the older version of iTunes and hopefully be able to DL the latest version. But after many attempts, my PC simply cannot remove the entire older iTunes version 4. This program "Apply Software Update" still lingers in the system! It seperate dialog box pops up stating
"The feature you are trying to remove is on a network resource that is unavailable.Click an alternative path that contains the installation package 'AppleSoftwareUpdate.msi in the box below'. However, even when i try to locate for the software i simply cannnot find it!
Any suggestions pls? So stuck without iTunes bkup.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies. The notes below the box include what to do if you cannot remove a specific component.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2

Unable to uninstall older version of itunes

Help! I'm trying to update my iTunes to the latest version, but i've gone from bad to worse.
I"ve downloaded the itunessetup.exe, but after going through a few paces I get this error message: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below. User source: (then there's a drop down that gives me two choices) C:\Documents and Settings\John\Local Settings\Application Data\Apple\Apple Software Update\ OR C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 7.4.3.1\
Whichever I pick, the result is the same, another error message, which says: "The path '(it repeats the path i listed above)\iTunes.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder fron which you can install the product iTunes.
When I close those boxes, i get another error message that says "The older version of iTunes cannot be removed. Contact your technical support group."
So, I'm guessing that the problem has to do with removing the old version.
I have tried going to my "Change or Remove Programs" function. But when I try to remove iTunes, I get the original error message again ("The feature you are trying to use is on a network resource that is unavailable, etc ...).

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

TS3212 unable to remove older version of bonjour

cant download i tunes because unable to remove older verssion of bonjour

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1925 how do i remove older versions of iTunes from my macbook air.

how can i remove old versions of itunes from my macbook air

Welcome to Apple Communities
When you update iTunes, older versions are replaced. If you didn't update, go to Software Update

Cannnot remove older version of itunes

I cant download new version of itunes or cant delete older version

Try this link: Microsoft Program install and uninstall troubleshooter and remove iTunes related installer files. Uninstall all itunes and related programs, then download iTunes and install again.
http://support.microsoft.com/kb/2438651

Removing older version of Itunes?

I have itunes 10.5.1 installed on SL 10.6.8 on my external hard drive. I'm running Lion on my internal HD. I'm traveling for work and the hotel wifi is pitiful. Downloading is painful. How do I get iTunes 10.5.1 on Lion and remove 10.3.1?

When you run the Installer for a newer version of iTunes, the older one will automatically be deleted, don't delete it. My recommendation is to brave the crappy Wi-Fi and try to download 10.5.1 from Apple's website rather than your external HD.

Cannot remove older version of itunes as i cannot locate a valid itunes64.msi file

contacted itunes support but they cannot help with a windows problem
i cannot open/remove or install itunes
tried opening the install package as an administrator with no success
everytime i try to open itunes i get the message
"the file iTunesLibrary.itl cannot be read because it was created by a newer version of itunes"
everytime i try to install/remove itunes i get the message
"the feature you are trying to use is on a network resource that is unavailable
Click OK to try again, Or enter an alternate path to a folder containing the installation package
iTunes64.msi in the box below"
I've searched my whole computer for the only matching file i had and this does not work
Help would be greatly appreciated, thanks in advance

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Unable to remove old version of iTunes

no "remove" option, in the control panel for itunes, downloaded new itunes, can't install it. message said
"cannot remove old version, contact technical support group".
i give up.
anyone know about this???

First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes or QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Now try another iTunes install. Does it go through properly now?
(thank you very much, {b nior})

Unable to remove old version of iTunes, apple application support.msi

Hi, I'm having trouble with my itunes and i don't know how to uninstall the old version of itune or uninstall the apple application support file that is in my control panel if anybody can help it will be greatly apprciated....

Did you get your issue resolved? I think I'm having the same problem. I can't uninstall itunes and I can't reinstall itunes without a box popping up stating
" The feature you are trying to use is on a network resource that is unavailable. Click ok to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below"
And when I search for that file on my computer, it finds 2 different paths and NEITHER of them contain the .msi file. I'm ready to pay apple support just so I can scream at someone. This is so frustrating!!!!

When trying to udate iTunes on my PC, I recieve the error message "The older version of iTunes cannot be removed" How do I correct this error and not lose all the music I have in iTunes?

When trying to update my version of iTunes on my PC with Windows 7, I receive the error message "The older version of iTunes cannot be romoved". How do I correct this problem without losing all the music that I have in iTunes on my PC?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

The older version of itunes cannot be removed. contact your technical support group.

need help with itunes 12.1
my itunes was working just fine on my windows 7 pro PC.
Update 12.1 popped up and I clicked download and install and now all of my itunes is gone.
I uninstalled all Apple software packages, and also pain stakingly went thru my registry line by line and deleted all references to itunes, apple, quicktime, etc., then downloaded fresh downloads of the installer and each time I get just about to the end of the installer and a window pops up and says
"the older version of itunes cannot be removed. contact your technical support.
So, I tried downloading the previous version 11.4 and 10.7 64bit installers and then the system won't even get started doing an install when the system responds...
"a newer version of itunes is already installed", and the installer quits.
I have cleaned my registry now about 5 times, I ran all of the apps to clean my PC of all of the apple and itune files. I am an administrator on my PC. I also went as far as creating a second administrator and switching under that account and still get the same responses.
I have removed any attached external drives and tried the installer.
I have tried to install itunes under a different folder location instead of the default C:\Program Files directory.
I have tried to install via the Apple Software Upgrade utility as well as direct downloads of the installers.
All of my music is gone.
When I run the installer now, all of the other apple software files install ok, with the exception of itunes. It gets nearly complete when the "older version" error comes up then I notice it backs off the installation and no files or directories are created.
There is nothing in the Control Panel 'Add/Remove Programs' as far as iTunes, their are no directories or files, yet it still sees a old version of itunes referenced in some file on the pc.
I ran a couple of utilities such as CCleaner, Everything, Revo Uninstaller and Registry Reviver, as well as going thru regedit line by line for hours to remove references to apple and itunes - all still with the same results.
Either I get a 'the older version cannot be removed' or 'a newer version of itunes is already installed'
very frustrated.
anyone have a installer that will complete ignoring any errors?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you are running 64-bit Windows and the above steps haven't helped try installing the version of iTunes that can be downloaded from this support document. iTunes 12.1 for Windows (64-bit — for older video cards)
If you still have no luck try reinstalling iTunes 12.0, links in the user tip.
tt2

How can I remove an older version of iTunes ao I can download 10.3.1?

How can I remove an older version of iTunes from my PC in order to down load 10.3.1?

You shouldn't need to. Just update the iTunes application or download the newest version from here.
http://www.apple.com/itunes/download/
B-rock

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

UNABLE TO REMOVE OLDER VERSION OF ITUNES

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