Unable to remove Trojan:Win32/Orsam!rts

Microsoft client security is detecting Trojan:Win32/Orsam!rts, but not able to remove it. Every time the system is switched on the notification pops up but not clearing it. Even full scan was run.

Hi,
Trojan:Win32/Orsam!rts could vary from one infection to another. Even if we've already detected and removed this particular threat, running a full scan might find other malware that is hiding on your
PC.
You could try to use Windows Defender Offline to remove Trojan:Win32/Orsam!rts.
http://windows.microsoft.com/en-HK/windows/what-is-windows-defender-offline
Best Regards,
Joyce
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Similar Messages

  • MS Essentials Error code. 0x80508023, and is unable to romove Trojan Downloader:Win32/Zlob

    I'm using MS Essentials on my Windows 7 it detects an Quarantines Trojan Downloader:Win32/Zlob whenever I run Windows Experience Index re-assessment. Iam unable to remove it.

    Hi
    Perhaps look at a another tool like stinger from Mcafee or ESET to remove the virus for you.
    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Got hacked, somehow, recieved a trojan that Ad-Aware defines as Trojan.Win32.Generic!BT

    Hi.
    A couple of days ago, somebody hacked my computer. A window opened that said "File sharing..." and then it closed after about 1 second. I started scanning my PC with Ad-Aware and AVG Anti-Virus 2014. Suddenly Ad-Aware finds this trojan which it
    defines it as Trojan.Win32.Generic!BT. I pressed "Remove selected" and it removed the trojan. Later on though, it didn't seem to be removed.
    I installed Malwarebytes Pro - Trail Version, which not soon after installed blocked an incoming IP address which was located to China. It was using the port 3389, which is used for RDP. Just a few minutes later it blocked another IP which used
    the same port, and were also from China, but it wasn't the same address.
    So what i did was scanning my computer with all three Anti-Virus programs, restarting the computer, booting with the Windows CD and then perform a System Restore from a System Restore Point. At this point i thought everything was fine, until yesterday (about
    2 days later), Malwarebytes blocked another IP from Netherlands, still using port 3389.
    I use Mobile BroadBand as internet, and the IP is changed everytime i disconnect, and reconnects it. So the, still probably existing, trojan must be sending my IP address to the hacker(s). When i read the Malwarebytes log i saw this:
    2014/02/14 17:32:28 +0100 VINCENT Vincent IP-BLOCK 80.82.64.117 (Type: incoming, Port: 3389, Process: svchost.exe)
    And now, as I'm writing this message. Malware bytes also blocks this:
    2014/02/16 00:40:24 +0100 VINCENT Vincent IP-BLOCK 122.224.6.95 (Type: incoming, Port: 1433, Process: svchost.exe)
    Which ALSO is from China, but using another port??
    It seems now to me as the trojan infected svchost.exe. Which sends my current IP address to the hackers.
    Is there anyone that knows how to remove the (trojan) and stop the hacker?
    (Note: I don't want format the computer, and i am using '_' to be able to use bigger spaces between the text)
    Full IP block list:
    2014/02/11 14:58:43 +0100 VINCENT Vincent IP-BLOCK 60.173.10.228 (Type: incoming, Port: 3389) - "I just noticed, these two IPs are not using any process"
    2014/02/11 15:12:13 +0100 VINCENT Vincent IP-BLOCK 222.186.15.128 (Type: incoming, Port: 3389) - "I just noticed, these two IPs are not using any process"
    2014/02/14 17:32:28 +0100 VINCENT Vincent IP-BLOCK 80.82.64.117 (Type: incoming, Port: 3389, Process: svchost.exe)
    2014/02/16 00:40:24 +0100 VINCENT Vincent IP-BLOCK 122.224.6.95 (Type: incoming, Port: 1433, Process: svchost.exe)

    Sorry to hear about the bad news, luckily with these things, there's usually a way to get rid of them.
    Have you tried a System Restore? http://windows.microsoft.com/en-US/windows7/products/features/system-restore
    Make sure malwarebytes is still installed and restart the PC in safe-mode w/ networking. SAFE MODE CAN HELP A LOT (http://www.wikihow.com/Start-Windows-in-Safe-Mode)
    http://www.filehippo.com/download_malwarebytes_anti_malware/ (Make
    sure to click the green down arrow when it says "Download Latest Version X.XXMB" in the top right corner)
    If you find malware on the machine but malwarebytes doesn't get rid of the issue, you can try a combofix (Click the blue button that says "Download Now @BleepingComputer"  http://www.bleepingcomputer.com/download/combofix/)
    . Backup your computer before doing so, just in case. You may have to restart 2-4 times. Combofix will usually fix it; again in Safe Mode.
    If you are seeing and pop-ups or error messages, please post. Let us know the results.

  • Unable to remove a video

    I am unable to remove a video from my iPhone when I sync it using iTunes.  The video is unchecked in iTunes and I have even gone so far as to delete it from my iTunes library.

    Have you tried to turn your phone completly off and back on since syncing with the video unchecked? (http://support.apple.com/kb/ht1430)

  • I have a new Mac Mini and I found AdWare called TakeOverSearchAssetsMac and SearchProjects on it. I have been unable to remove it. Does anyone have any ideas on how to remedy this?

    I have a new Mac Mini and I found AdWare called TakeOverSearchAssetsMac and SearchProjects on it. I have been unable to remove it. Does anyone have any ideas on how to remedy this?

    Please review the options below to determine which method is best to remove the Adware installed on your computer.
    The Easy, safe, effective method:
    http://www.adwaremedic.com/index.php
    If you are comfortable doing manual file removals use the somewhat more difficult method:
    http://support.apple.com/en-us/HT203987
    Also read the articles below to be more prepared for the next time there is an issue on your computer.
    https://discussions.apple.com/docs/DOC-7471
    https://discussions.apple.com/docs/DOC-8071

  • Hi, I am getting a warning message on screen, saying that my iPad hasn't been backed up for 2 weeks, and saying under what circumstances the message appears. My problem is, is that I have backed up iCloud, but am unable to remove the warning.

    Hi,
    I am getting a warning message on screen, saying that myiPad hasn't been backed up to iCloud for two weeks, and advising under what circumstances the message appears. My problem is, is that I have backed it up, but am unable to remove the message, and whilst the message is there, the iPad is frozen, and I cannot do anything.
    Has any other user had such a problem, and if so, how did they rectify it.
    Any advice would be greatly appreciated.
    Thanks in advance.
    clarinet99

    Try this.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

  • Unable to remove this item from GRIR.  It was a consignment PO receipt done

    Hi Guys,
    The user saying that"unable to remove this item from GRIR.  It was a consignment PO receipt done improperly, so it needs to be deleted".
    Because of this the the material documet which shows $6725.43-(Negative) in GRIR account.when i check this this transation was originated through MI10(Physical inventory differenvces posting).May be user done wrongly.
    Now the problem is this
    -          how this transaction originated?
    -          Why is this posted to GR/IR account?
    -          How do we correct the open item in the GR/IR account?
    -          What need to happen to rectify the mistake?
    can any tell me how can we do this,i will be greatful to u.
    Thanks&Regards,
    Babu,
    09930154536

    Hi Jurgen,
    when i check the material document and accounting document,it was showing that said amount in negative sign and transaction done by MI10 means posted differences with out reference to document.
    it means the user may entered wrongly i think.
    was there any GRIR account for MI10?
    MI10 does not have reversal or cancel?
    so how to resolve it?
    as per my idea it can be done by FI posting.
    please help to resolve.
    Thanks in advance.
    Regards,
    Babu
    09930154536

  • Unable to remove a host from VMM - Error (2606) Unable to perform the job because one or more of the selected objects are locked by another job.

    I am unable to remove a host from my Virtual Machine Manager 2012 R2. I receive the following error:
    Error (2606)
    Unable to perform the job because one or more of the selected objects are locked by another job.
    Recommended Action
    To find out which job is locking the object, in the Jobs view, group by Status, and find the running or canceling job for the object. When the job is complete, try again.
    I have already tried running the following command in SQL Server Management Studio
    SELECT * FROM [VirtualManagerDB].[dbo].[tbl_VMM_Lock] where TaskID='Task_GUID'
    I received this error back:
    Msg 8169, Level 16, State 2, Line 1
    Conversion failed when converting from a character string to uniqueidentifier.
    I have also tried rebooting both the host and the Virtual Machine Manager Server.  After rebooting them both, I still receive the same error when trying to remove the host.
    Here are my server details
    VMM Server OS = Windows 2012 Standard
    VMM Version = 2012 R2 3.2.7510.0
    Host OS = Windows 2012 R2 Datacenter
    Host Agent Version = 3.2.75.10.0
    SQL Server OS = Windows 2012 Datacenter
    SQL Version = 2012 SP 1 (11.0.3000.0)

    Hi there,
    How many hosts are you managing with your VMM server?
    The locking job might be the background host refresher job. Did you see any jobs in the jobs view, when the host removal job failed?
    If there is no active jobs in the jobs view when this host removal job fails, can you please turn on the VMM tracing, retry the host removal, and paste back the traces for the failed job (search for exception and paste the whole stack)?
    Thanks!
    Cheng

  • When trying to install itunes on my PC, I get the message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update). Please advise how to proceed.

    Please help with this problem. When trying to install itunes on my HP520 PC, I get the error message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update).

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
    Next, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • HT1923 Want to uninstall iTunes and reinstall. Unable to remove Bonjour and Apple folders. Error message that they are in use. iPodService.exe is not running.

    Want to uninstall and reinstall iTunes. Ran uninstall for itunes and QuickTime. Unable yo remove Bonjour and Aple program. Error message that they are in use or the folder is open, ipodservice.exe is not running.

    " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Unable to remove/change sales tax in sales order

    Hi Sappers!!
    I are unable to remove sales tax from a sales order.  I have tried to update the sales order by clicking on Header>Conditions Tab>Update-->Double click on G to redetermine the taxes.
    The sales order was entered the same day the Vertex record was input.
    Appreciate your pointers and time!!

    Hi,
    If you want to remove the sales tax from sales order,
    first of all  goto FTXP, give the country, for which you want to change the tax code percentage, and give the tax code and press enter, there it will show existing the tax percentage for that condition type (say earlier it was 10%). Now you want to make it 0% then remove 10 and put it as 0 and save it.
    Next goto condition record VK12 maintaine new tax percentage which you want to change. Like earlier 10% was there but you want to make it as 0%, then maintaine in VK12 tax condition record.
    Now goto your sale order in change mode VA02, and update the procedure using G, then the new tax willbe reflected i.e., 0% will come.
    Hope this is clear
    Reward if helpful
    Thanks
    Praveen

  • Unable to remove Workforce Planning formulae in Planning 9.3.1.1.16

    Hi All,
    We are on using Planning 9.3.1.1.16 and are unable to remove member formulae from Planning.
    Our Planning application is EPMA (9.3.1.3) enabled. When refreshing the Planning application we receive the following error:
    Error [1200497] detected in member formula for member "Regular Headcount".
    Error [1200497] detected in member formula for member "Departed Headcount".
    Error [1200497] detected in member formula for member "LOA Headcount".
    Error [1200497] detected in member formula for member "Maternity Headcount".
    Error [1200497] detected in member formula for member "On Sabbatical Headcount".
    Error [1200497] detected in member formula for member "Contractor Headcount".
    Error [1200497] detected in member formula for member "Temporary Headcount".
    Error [1200497] detected in member formula for member "Other Headcount".
    Error [1200497] detected in member formula for member "Turnover Headcount Adjustment".
    Error [1200497] detected in member formula for member "Regular FTE".
    Error [1200497] detected in member formula for member "Contractor FTE".
    Error [1200497] detected in member formula for member "Temporary FTE".
    Error [1200497] detected in member formula for member "Other FTE".
    Error [1200497] detected in member formula for member "Turnover Adjustment".
    STEPS TO REPRODUCE :
    -In EPMA Master Library, remove the formulae for the above members and save the changes every time
    - In Planning remove the member formulae for the above members (EDIT_DIM_ENABLED set to TRUE). This step may not be required however I tested it and was able to reproduce the issue
    - Deploy the EPMA applicatoin. Deployment is successful
    - Refresh Planning app. Refresh is successful
    - Now change any property for any of the above members in EPMA. For example add an alias of Turnover Adj to the "Turnover Adjustment" member and save.
    - Deploy the EPMA app => Successful
    - Refresh Planning app=> Fails with same above error
    Observation: The member formulae are back in Planning not EPMA. It looks like edit workforce members somehow causes the formulae to reappear in Planning.
    Has anyone come across this issue?
    Thanks for your help.
    Seb

    Just in case anyone has a similar issue...
    Thsi was reported as bug #7411035 (ie: Character Limit for Member Formulas ). Details from Oracle Dev below:
    The character limit was 2000 causing longer member formulas to fail during an application deployment. An underlying bug was found during investigation of the member formula limit and we think this is the cause of your particular issue. The problem was with empty member formula string. During the deployment process there are EAS side checks. EAS will only accept a member formula if it contains at least one character(length > 0), else the formula
    field is rejected in the deployment XML file.
    The script below copy the member formula to a different table and then delete the original. So it is quite a destructive query to run.
    Prior to executing the query, a full EPMA/Planning applications backup should be performed (including essbase side) and the EPMA Dimension Server services (particularly the Process Manager) should be stopped.
    ######### SQL SCRIPT #########
    insert into DS_Property_Member_Memo
    select i_library_id, i_dimension_id, i_application_id, i_member_id, i_property_id, c_property_value as x_property_value
    from ds_property_member pm
    where pm.i_property_id = (select i_property_id from ds_property
    where c_property_name = 'MemberFormula')
    and not exists (select * from ds_property_member_memo pmm
    where pmm.i_library_id = pm.i_library_id and pmm.i_dimension_id = pm.i_dimension_id
    and pmm.i_application_id = pm.i_application_id and pmm.i_member_id = pm.i_member_id
    and pmm.i_property_id = pm.i_property_id)
    delete from ds_property_member
    where i_property_id = (select i_property_id from ds_property where c_property_name = 'MemberFormula')
    ######### END OF SCRIPT #########
    Seb

  • Despite my best efforts, I am unable to remove iTunes 11.1.4 from my PC, this being made necessary because the original installation had a flaw and did not load properly. Effor to use the control panel, deleting dll. files, etc. all failed. iTune out??

    Despite my best efforts, I am unable to remove iTunes 11.1.4 from my PC, this being made necessary because the original installation had a flaw and did not load properly. Effor to use the control panel, deleting dll. files, etc. all failed. And, of course, on startup, a window opens with the error and tells me find QTMovie.dll and delete it because this may be the source of the hangup. Also, in trying to delete iTunes, I get the additional message that I must get approval from the System Administrator to take this action. I am the System Administrator.
    Any ideas would be welcomed.
    Thank you.
    James
    <E-mail Edited by Host>

    Thank you for asking this question.  I'm having the same issues. 
    Liz

  • Error message :mail unable to remove deleted messages in the mailbox

    Hi,
    I am frequently getting this error message: Mail was unable to remove the deleted messages in the mailbox (my email address) on server "mail.mac.com".
    The server error encountered was: Error MFMessageErrorDomain 1028
    Sometimes the error message says that time has logged out. The thing is, most of the time, even though I get the error message, the deleted messages are being removed. Once or twice, I had to delete a couple of messages a few times. I've been getting the error message several times a day for the last couple of days.
    If anyone can enlighten me about why this happens, I would appreciate it.
    Thanks

    Well guys, all of you who are having this problem, it appears as if no one in the know is interested in giving any insight into why this happens. As of now, I haven't gotten the error message for a couple of days, so maybe it's something which resolved itself, something with the server. I would still like to know why this happens, and I wish those of you who still are having the problem could get some answers. It it's possible, go to an Apple Retail store, and see if you can talk to a genius about this issue.

  • Im unable to remove my old version of itunes ready for the newest one, how do i remove it?

    im unable to remove my old version of itunes off my windows computer, how do i remove it?

    Are you getting an error message about the older version when you try to update to the newer version? If so, what does the error message say? (Precise text, please.)

Maybe you are looking for

  • How to show list view of pages?

    I want to show list of subsits on navigation. when clicking a subsite on navigation  to show corresponding pages in list view. on clicking a page in list view to open page. please share your view how it can be done. 

  • SSRS with calculated dimension members SSAS

    Hello everybody, I have an interesting scenario involving a SSRS report with a matrix connected to a SSAS cube containing calculated dimension members. One of the parameters is "Reference Week".  Based on that parameter, I need the measures for the p

  • Looking for a certain application/program

    I am most definitly in the wrong forum, but the people who use this forum are probably the most knowlidgable about the application i am looking for. I have a wacom tablet, and am getting very good at drawings and animation. I was wondering if anyone

  • DECODE versus creating a separate table and doing a join

    Hi, This question is on what Oracle does internally for the decode function on a field value. I have two options: (i) use the decode function to do a quick and dirty SQL statement (ii) create a table that has the results what that decode will do, and

  • If you forgot the answers to your Apple ID security questions

    Hi good day, I need to change security questions. As you tell as Select "Send reset security info email to [your rescue email address]." If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the