Unable to reply or forward emails unless connected to wifi associated with default email account
I can not reply to or forward emails from iphone unless it is connected to the wifi at work. It puts it in the out box until i am in range of the wifi. what do i have to do to solve?
Hey barak666,
Welcome to the BlackBerry Support Community Forums.
Thanks for the post.
We are investigating this issue and we will need to gather logs from the BlackBerry Z10. Please contact your network service provider and ask to be transferred to BlackBerry so we can review these logs.
I appreciate your patience.
Thanks.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Similar Messages
-
My email address is no longer associated with my itunes account/MacID. I think this happened when I created an account for my new iphone and used the same email address. Now I've forgotten my password and can't seem to reset it. When I tell it to send me a new password via email it never shows up. When I try to do it by answering questions it doesn't accept my answers.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Unable to reply or forward emails following Z10 update
Hi,
I am unable to reply or forward emails via my auth.smtp accounts on 1&1 following the update to 10.0.10.90. Ive tried resetting the email accounts and playing with the port settings to no avail. This is a major problem for me and makes the phone almost useless for my business use. Any ideas would be appreciated.Hey barak666,
Welcome to the BlackBerry Support Community Forums.
Thanks for the post.
We are investigating this issue and we will need to gather logs from the BlackBerry Z10. Please contact your network service provider and ask to be transferred to BlackBerry so we can review these logs.
I appreciate your patience.
Thanks.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
I cannot connect to the internet after switching providers. I've changed the email address associated with the new account but am sure there is something else I need to change. I have also changed the apple information as well including user name and password. Can anyone help me? (This is an ipad question).
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
iOS: Changing the signed-in iTunes Store Apple ID Account
http://support.apple.com/kb/ht1311
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My Iphone 4 will not receive email when connected to wifi,works fine on 3G
My Iphone will not receive emails when connected to wifi,works perfect on 3G
Arrr I have this prob to and this has been driving me made i thought it was a network area have changed providers brought different sim cards to get new numbers deleted everything off my iphone to reset it and still no luck..
After reading your comment it has actually been since I have updated my phone.
I have to turn off my phone everyday as I fly and i need to recieve messages when my phone is turned on if this isnt resolved quickly I am going to have to switch from Apple but I dont want to...
Apple can you please advise if this is going to be sorted asap? Alot of people dont turn there phones off all of the time so wont notice however for those of us that do and have to this is a really HUGE ERROR that needs your QUICKEST ATTENTION !
Thanks ;-D -
TS4429 is4s will not send or receive texts or phone calls, unless connected to wifi
Iphone has stopped sending or receiving texts and phone calls unless connected to wifi. have tried shutting of 3g and turning back on and rebooting numerous times. any suggestions
Hi smalc,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if you're not able to use the cellular data connection on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
All the best,
Jeremy -
My current Apple ID, for which all of my content has been downoaded (e.g., music, apps) is associated with a work email address that I will no longer have access to in the near future. In my Apple ID account, I noticed I had two alternate emails listed, one is my .me account and the other is my .gmail account. I use my .gmail account, and it is the primary email I use with friends and family. I noticed both were not verified, and when I tried to, it said they were both associated with other accounts. I was able to log into a separate Apple ID account I must have set up at tone point with my .gmail, and I changed the email address to a new one I created. I also deleted the gmail account from any other Apple-relted account I could think of. I am still gettgin the same error message when I try to add it to my current Apple ID: "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
My concern is this: with FaceTime and now iMessage, it seems more important than ever that I am able to use my correct email address. With iOS5 beta, I cannot enter either my .gmail or.me accounts under "You can be reached for messages at:" as I get an error stating: Unable to verify email because it is already in use."
How can I remedy this issue and assign my .gmail account to my Apple ID?Re: Cant verify Apple ID
created by kelly218 in iTunes Store - View the full discussion
I just spoke with a technician at Apple. I hsven't been able to verify because the wife has the phone. but he said all that you need to do is:
1) Go to Settings --> iTunes Store and login with your Apple ID and pwd
2) Go to Settings --> iCloud and login with your Apple ID and pwd
seems that the phone requires you to login to the store first... -
How can I use different calendars associated with different emails to see appointments separately?
I have 3 emails accounts on my Blackberry curve. I want to use different calendars for different type of reminders/appointments. How can I do that? In calendar I pressed menu key and then clicked on select calendar, choose one email address (email 1) then entered an alarm but now if I go to a different calendar associated with different email ( email 2), it also shows me that alarm which I entered in email 1 calendar. Thanks for help
Don't have LV handy to open the old code, but I did read through the thread you referenced. It sounds like the example configured 2 counters to create the variable-freq finite pulse train and configured a 3rd counter to count the # steps generated as verification. That 3rd counter would be a problem for you as there is no internal timing signal connection between your 2 USB devices. You would need to run a physical wire connection and change some of the config code to match. Alternately, you could just delete all the code associated with the 3rd counter for now because it isn't strictly necessary.
Further advice/questions: Are you planning on a pure sine wave of frequency such that you oscillate with both positive and negative velocity (example: varying from -1000 to +1000 Hz clockwise)? Or is there a nominal average frequency with a small sine wave superimposed (example: nominal of 1000 Hz clockwise, variation of +/- 50 Hz)?
I *think* you may be dealing with more of a continuous pulsetrain situation, which is actually much simpler. You would only need 1 counter/timer, though you would still perform the freq changes in a timed loop which uses the pulsetrain as its timing source. You'd just need to keep track of your total elapsed time so you could figure out the right sinusoidal freq value at the moment you're ready to update it.
Another subtlety to watch out for if you're oscillating about 0 velocity -- don't try to create a frequency that is lower than the rate at which you need to update. Also, with steppers you may have mechanical stability issues at low freqs like 10's to low 100's of Hz. These kinds of things may need to be managed as special cases which force you to deviate from a "pure" sine wave.
-Kevin P. -
I am unable to locate where to change the phone number that is associated with my itunes account. I have a new number and the old number is no longer accessible by me. I've logged into my iTunes acct and it seems I can only change my appleID itself, my billing address info, and password and things like that. I cannot find where to remove a number and add a new one. I've gone to my mobile devices (iphone, ipad) as well as my mac and I'm getting a bit frustrated with it. I'm sure there's a simple solution and I'm just missing it. Going to settings>messages>send&receive....there is the old number and no option to make a correction. I've unchecked it but why can't I add the new number? On my iphone the ONLY option that shows up is my current number but when I set up my new ipad I have the issue described here. I want this number completely removed from my account there has to be a way to get it out of the system.
Also when going to settings>facetime>you can be reached at: shows email addresses as well as the OLD phone number with no option to make the correction, remove the incorrect number, or add a new number. I figured this was tied in to my appleID since thats when it showed up (right when I signed in on my ipad). So I went to itunes on my mac and went to my account and there I find AppleID Summary, itunes in the cloud, purchase history, and settings. I've gone through each of those and am still unable to figure out where to change it. Somebody PLEASE tell me where to find this data so I can change it. I've seen multiple inquiries about this all over the internet but everyone's solution is to do exactly what I've already done. No resolution to the real issue.Apple will have it, but if there is ever a question/problem, the store that you made the exchange at will have it on record.
But if you're worried about it call 800-APL-CARE and see if they have it. -
Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.
Is this itunes on the iPad or on my computer? Thank you for the reply.
-
the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id............ PLEASE HELP ME
Hi all,
I tried this and it worked:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password you used when creating the account.
4) Change the email address associated with your account.
5) Send new verification email
I also got this from apple CS for other things to try:
Please follow these steps to access your Apple ID accountinformation:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password youused when creating the account.
4) Delete any duplicate email addresses associated withyour account.
5) Click the Save Changes button.
If you do not have duplicate email addresses on your account, it is possible that your email address is already being used withanother Apple ID. In order to verify your email address with the current AppleID, it will need to be disassociated from your other Apple ID. You can do thatby following these steps:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Log in with your other Apple ID and password.
3) Select the Manage your account link.
4) Choose Name, ID, and Email Address from the left sideof the page.
5) Next to Primary Email Address, select Edit so that youcan change the email address associated with this Apple ID.
6) Once you've made the desired change, select SaveChanges.
7) Choose Sign Out from the top right of the page.
If you would like to have the verification email resentto you, please sign into https://appleid.apple.com/with the Apple ID you want to verify, and make sure there is not a typo in yourPrimary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button.Once the typo is fixed, or if there is no typo, click the "Resend"link under your email address.
If you still do not receive the verification email,please reply to this email with the email address that you intend to use onyour Apple ID.
Good luck!
Em -
How do I change the email address associated with a Firefox account?
I will be purchasing a new computer and want to sync my Firefox account so the new PC will have my bookmarks. The problem is the email address associated with my Firefox account hasn't been active in over a year. How do I go about changing the associated email address so I can sync my account and transfer settings to a new PC?
As of right now, it is not possible to change the email address connected to a sync account.<br>
Please create a new sync account with the new email address.
You can delete your out-dated sync account by logging in [https://account.services.mozilla.com/ here]. -
TS3988 I recently lost the use of an email address associated with my icloud account
I recently lost the use of an email address associated with my icloud account, I need to reset the password, but am unable to do so. I want to sync all my devices and am lost without this functionality, so I have created a new icloud account but so far I haven't been able to switch my ipad to this icloud account as I can't change the icloud user name. Part of the problem seems to be the 'find my ipad' app, which won't switch off without the old password...I've tried every password I can, but no success. Can anyone help?
You need to either reset password yourself by going here
https://iforgot.apple.com/password/verify/appleid
Or contact Apple for assist. In both cases one way or the other you will have to prove that you are the account owner, by providing correct information in form of either security questions or something else. -
How do I change my email that is associated with my itunes account?
How do I change my email that is associated with my itunes account?
Hello Katvan12,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
In the "Apple ID and Primary Email Address section," click Edit.
Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now in the email.
Have a nice day,
Mario -
Request to delete all the Lenovo accounts associated with my email address
Made the mistake of registering my Lenovo accounts on the US site which means that I cannot register any account information relevant to the UK (my address is one example) so can you either delete all the accounts associated with my email address so that I can create a new account on the UK site OR can you place all the accounts associated with my email under the UK site. Thank you.
joshkier wrote:
I've tried that but I just get this message
Unable to find the Lenovo ID and password combination you have entered. Please try again, or use the link below to create a new account.
Yet it works fine on the US site?
Can you try changing the regions from the lookup next to the lenovo logo at the tab after logging in the us site?
Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)
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