Unable to Reserve and Approve the Scheduled Releases in 11.5.10.2 version

Hi All,
We are newly implementing the Planned PO’s for our client. Now we are successfully reserve and approve the Planned PO’s using the Position Hierarchy but when we try to reserve and the approve the scheduled releases using the same Position Hierarchy here the Approve button is frozen, but from Tools we are able to check the funds.
EX: A, B, C are in the position Hierarchy
1. A is forwarding the document to B
2. B is able to open the Scheduled document from the Notifications but here when he try’s to reserve and approve the document here the Approve button is Frozen.
Note: if B is approving the document from Notifications the document is sending to the next manager and he is able to approve the document but in action history for reserve it’s showing the ‘C’ name instead of ‘B’.
Can any one help me on this issue ASAP?
Regards,
Kevin.
Edited by: kevin329 on Jun 8, 2009 2:30 AM

Hi,
Performing your action plan by copying all the files from AU_TOP to my local machine and then try to open the INVIDITM.fmb but still the same problem.
Is this the problem of forms version or some thing else?
Because I am able to able the POXPOEPO.fmb( Purchase Order form ) in the same version and do the customization as per requirement.
Could you please suggest any other alternative solution?
Thanks
Ashutosh Chowdhary

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